Community Manager and Customer Support SpecialistCommunity Manager and Customer Support Specialist
Joe
800/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since June 2026
Profile Description
I am a results-driven Customer Service and Community Management professional with over 8 years of experience supporting fast-growing e-commerce brands. I specialize in handling high-volume customer interactions, managing online communities, and optimizing support operations using tools like Shopify, Zendesk, and Gorgias. I take pride in my strong communication skills, attention to detail, and proactive approach in delivering efficient, customer-focused solutions. I am highly adaptable, tech-savv...
Top Skills
A/B Testing · <1 yearAccount Management · <1 yearAccounts Payable/Receivable · <1 yearAdobe Photoshop · <1 yearAirbnb · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
ZapierBeginner
DALL-EBeginner
Copy.aiBeginner
Workflow AutomationBeginner
n8nBeginner
API IntegrationBeginner
Power AutomateBeginner
OpenAI APIBeginner
Claude/Anthropic APIBeginner
Data LabelingBeginner
Model EvaluationBeginner
Content & Writing
CopywritingBeginner
Email CopywritingBeginner
Landing Page CopyBeginner
Editorial Calendar ManagementBeginner
Product DescriptionsBeginner
Customer Success
Live Chat SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Technical SupportBeginner
Video SupportBeginner
Lead ManagementBeginner
ZendeskBeginner
CrispBeginner
Customer.ioBeginner
Help ScoutBeginner
LiveChatBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Power BIBeginner
A/B TestingBeginner
Design & Creative
Adobe PhotoshopBeginner
CanvaBeginner
CorelDRAWBeginner
Brand Asset ManagementBeginner
Social Media GraphicsBeginner
Brand Identity DesignBeginner
Presentation DesignBeginner
CapCutBeginner
Video EditingBeginner
YouTube OptimizationBeginner
E-commerce & Marketplace
ShopifyBeginner
WooCommerceBeginner
EtsyBeginner
Shopify PlusBeginner
TikTok ShopBeginner
Product Listing OptimizationBeginner
Order ProcessingBeginner
Print on DemandBeginner
Order FulfillmentBeginner
Inventory ManagementBeginner
DropshippingBeginner
Marketplace SEOBeginner
GorgiasBeginner
WordPressBeginner
Finance & Accounting
QuickBooksBeginner
SageBeginner
NetSuiteBeginner
BookkeepingBeginner
Accounts Payable/ReceivableBeginner
Payroll ProcessingBeginner
Financial ReportingBeginner
Budget ManagementBeginner
Risk ManagementBeginner
AML/KYCBeginner
Human Resources
US RecruitingBeginner
RecruitmentBeginner
Candidate SourcingBeginner
Technical RecruitingBeginner
PayrollBeginner
TimekeepingBeginner
SOP WritingBeginner
HR ManagementBeginner
Policy WritingBeginner
Marketing & Growth
Meta Ads (Facebook/Instagram)Beginner
TikTok AdsBeginner
LinkedIn AdsBeginner
Conversion Rate OptimizationBeginner
Facebook Business ManagerBeginner
ChatGPT for MarketingBeginner
Email MarketingBeginner
GoHighLevelBeginner
Content MarketingBeginner
Content StrategyBeginner
Instagram GrowthBeginner
LinkedIn OptimizationBeginner
YouTube Channel ManagementBeginner
Influencer OutreachBeginner
ThreadsBeginner
User-Generated ContentBeginner
Social Media AnalyticsBeginner
Twitter/X ManagementBeginner
TikTok GrowthBeginner
Community ManagementBeginner
HubSpotBeginner
MailchimpBeginner
BeehiivBeginner
Hootsuite/BufferBeginner
SubstackBeginner
KlaviyoBeginner
Real Estate Operations
AirbnbBeginner
Review & Reputation ManagementBeginner
Zillow Premier AgentBeginner
Sales & Business Development
B2B SalesBeginner
B2C SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
Proposal WritingBeginner
NegotiationBeginner
Account ManagementBeginner
Warm Outreach & Appointment SettingBeginner
Linkedin OutreachBeginner
SalesforceBeginner
Zoho CRMBeginner
Apollo.ioBeginner
ZoomInfoBeginner
Software Development
WixBeginner
Specialized Skills
Contract ReviewBeginner
Terms & ConditionsBeginner
GDPR ComplianceBeginner
OnboardingBeginner
HRIS ManagementBeginner
Employee RelationsBeginner
Performance ManagementBeginner
Compensation & BenefitsBeginner
Coaching & MentoringBeginner
Technical TrainingBeginner
Corporate TrainingBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
Research & Information GatheringBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner
AirtableBeginner
Monday.comBeginner
ClickUpBeginner
JiraBeginner
Quick Stats
Age28 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Education
Associate's Degree
Holy Cross of Davao College
2024 - 2025