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Profile Description

I am a Sales, Operations, Digital Marketing, and AI/Automation professional, product researcher, with hands-on experience in lead generation, CRM and pipeline management, social media marketing, project coordination, and workflow automation. I can help businesses stay organized, improve lead follow-up, reduce repetitive tasks, and build more efficient processes using tools such as GoHighLevel, Microsoft 365, Notion, Zapier, Power Automate, ChatGPT, Claude AI, and other AI platforms. I have experience in automotive sales, where I became a Top Sales Executive in volume releases, as well as Project Management and Digital Marketing & Automation. I bring a practical, results-focused approach to every task, with strong attention to detail, initiative, reliability, and a willingness to learn and adapt to new systems.

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Detail-oriented professional with 7+ years of experience managing structured workflows and following documented processes with precision. Proven track record of learning new platforms quickly, maintaining accuracy in repeatable tasks, and delivering consistent results independently.

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With over 15 years of experience driving revenue growth, building strategic partnerships, and leading inside sales initiatives across global tech giants and startups—including Microsoft Philippines—I bring a proven track record of exceeding targets and delivering client success. Throughout my career, I’ve specialized in prospecting, lead generation, pipeline management, and consultative selling. At Microsoft, I led modernization programs for the public sector, managed partner ecosystems, and co-sold business applications like Dynamics 365, Azure, and Microsoft 365. I’ve also spearheaded outreach campaigns across APAC, ANZ, and EMEA markets, consistently generating qualified leads and nurturing C-level relationships. My approach is data-driven and relationship-focused. I leverage CRM platforms like Salesforce, Dynamics365, and HubSpot to track performance, forecast sales, and align with marketing and product teams. Whether conducting demos, crafting GTM strategies, or mentoring junior reps, I anchor every initiative in business impact and customer value.

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Sales and operations professional with 10+ years of experience transitioning into AI workflow automation and AI operations roles. Hands-on, self-directed experience building automations with n8n, Zapier, and [link hidden] for lead follow-up, notifications, and administrative processes. Brings a strong foundation in CRM pipeline management, KPI reporting, team leadership, SOP development, and process improvement, with developing knowledge of AI agents, API integrations, and retrieval-based AI systems.

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Senior IT Project Manager and AI Data Quality Reviewer with over 20 years of experience leading complex technical projects, managing team operations, and auditing AI model performance. Certified PRINCE2 Practitioner and MCSE skilled in end-to-end project governance, workflow optimization, and high-impact technical delivery. Available immediately for remote or hybrid opportunities.

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I'm an AI-Era Operations Specialist and Executive Assistant with a rare combination of high-touch EA support and hands-on automation expertise. I help startups and lean teams run smarter by handling everything from calendar and inbox management to building end-to-end workflows in [link hidden], Zapier, and the OpenAI API. My background includes executive operations, client coordination, and AI integration, sharpened through ALX Africa training and real-world builds, such as a 9-module real estate data intelligence pipeline that automates property monitoring, lead tracking, and reporting with zero manual input. I'm equally comfortable drafting a critical email for a founder at 8 am and architecting a multi-step automation before noon. What makes me different is that I don't just support operations, I improve them. I spot inefficiencies, design systems to eliminate them, and document everything so nothing depends on memory. Whether you need a reliable EA who keeps things running or someone to build automations that give your team hours back every week, I bring both. If you're building something and need someone who understands both the people and technical sides of operations, I'm the person for the role.

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I am a highly organised and detail-oriented professional with experience in finance, administration, reporting, and coordination. I have strong skills in managing documentation, preparing reports, handling confidential information, tracking deadlines, and coordinating multiple tasks efficiently. I am proficient in Microsoft Office, particularly Excel and Word, and comfortable learning new digital tools. I bring excellent communication, time management, problem-solving, and multitasking abilities. What makes me a great hire is my reliability, initiative, adaptability, and ability to work independently with minimal supervision. I take ownership of my responsibilities and consistently strive to deliver accurate, high-quality work within deadlines.

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Professional Summary Results-driven and adaptable professional with a strong commitment to delivering high-quality work and achieving organizational goals. Demonstrates excellent communication, problem-solving, and teamwork skills, with the ability to thrive in fast-paced environments. Proactive, detail-oriented, and eager to continuously learn and grow while contributing effectively to team success. Work Preferences Open to both independent and collaborative work environments Prefer roles that encourage growth, learning, and skill development Comfortable working in dynamic, fast-paced settings Value clear communication, structure, and accountability Interested in opportunities that offer career advancement and meaningful impact Flexible with working hours and adaptable to new challenges

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Highly organized and proactive Operations Coordinator and Administrative Professional with experience supporting cross-functional teams, managing communications, coordinating schedules, maintaining records, and ensuring operational efficiency in remote environments. Proven ability to manage multiple priorities, maintain accurate documentation, coordinate stakeholders, and support leadership through strong organizational and problem-solving skills. Experienced in project coordination, reporting, customer communication, workflow management, and process improvement. Adept at working independently, maintaining attention to detail, and ensuring timely follow-up on tasks, projects, and customer requests.

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Senior Executive Assistant with seven years supporting C-suite founders and leaders, and an AI-first way of working. I use Claude, ChatGPT and Gemini daily for research, summarising, email drafting and task management, and build automations in Zapier and Make that take repetitive work off the table entirely. Prompt writing is part of my toolkit, not an afterthought. Alongside that, I run the fundamentals well: calendars and inboxes across multiple executives and time zones, travel coordination, documents and reports, meeting agendas and minutes, and event planning. Most recently I supported multiple C-suite executives at once, and earlier built systems from scratch that lifted executive efficiency by 30%. My Finance degree keeps me comfortable with budgets and detail. I'm proactive, discreet with confidential information, and used to working independently and fully remote. I like finding the tool or workflow that makes a leader's day run quieter, and I stay current with new AI tools as they emerge.

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Software Engineer with over 6 years of experience in software development, test automation, debugging, and business systems engineering. Proficient in Python, JavaScript, TypeScript, Ruby, and SQL, with a strong foundation in mathematics, algorithms, logical reasoning, and software quality assurance. Experienced in reviewing code, identifying defects, testing edge cases, validating outputs, and maintaining data integrity. Currently pursuing an MBA in Business Analytics and AI, with an interest in applying programming expertise and analytical reasoning to AI training, LLM-generated code evaluation, and model response quality assessment.

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Ecommerce Operations & Digital Fulfillment Specialist with 5+ years of experience supporting end-to-end ecommerce operations, order fulfillment, inventory management, purchasing administration, and customer support across multi-channel retail environments. Proven expertise in managing order processing, purchase orders, supplier coordination, inventory reconciliation, returns, refunds, and shipment tracking while consistently meeting service level agreements (SLAs). Demonstrated success in reducing order cancellations by 15%, resolving fulfillment cases 25% faster, recovering 80%+ of lost-in-transit shipments without customer refunds, and maintaining 90%+ customer satisfaction through proactive communication and real-time shipment updates. Experienced with Mirakl, Zendesk, Fluent Commerce, Shippit, Odoo ERP, Magento and Shopify, with strong analytical skills in SQL, Power BI, and Excel to improve operational efficiency, optimize fulfillment workflows, enhance data accuracy, and support data-driven decision-making. Recognized for analytical problem-solving, attention to detail, process improvement, stakeholder management, and delivering exceptional customer experiences in fast-paced, remote environments.

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Data and BI professional experienced in SQL, Python, Power BI, and cloud data platforms, with a focus on ETL monitoring, data quality, and automated reporting. Strong collaborator with a proven ability to turn complex data into actionable insights.

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I am a Financial Accountant with 10+ years of experience across accounting, bookkeeping, financial reporting, reconciliations, budgeting, financial analysis and business support. My strength is bringing accuracy, structure and insight to financial information. From managing General Ledger, AP/AR, month-end close and reconciliation to analyzing budget, costs and Variances. I focus on Making finance more efficient and decision-focused. I’m passionate about using Excel, ERP/accounting systems, data analysis AI and automation to simplify repetitive tasks, improve reporting and create better financial processes. I’m currently open to remote, hybrid, in-person and international opportunities in financial accounting, Bookkeeping, Finance analysis, financial reporting and Data Analysis. What I Bring: 1. Financial Accuracy & Strong attention to details. 2. General ledger, AR/AP & Reconciliations. 3. Financial reporting & a 10-day cycle month-end closer. 4. Budgeting, forecasting and Variance analysis. 5. Advance Excel, Power BI, Tableau, SQL and Financial data analysis. 6. ERP/QuickBooks Online, Xero, Microsoft Dynamic Nav &T24. 7. Process Improvement, AI and Automation. 8. Reliable independent and collaborative.

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WordPress and Digital Operations professional with experience supporting digital platforms, managing information, troubleshooting system issues, and improving business processes. Skilled in website administration, content updates, data accuracy, technical support, and digital workflow management. Knowledge of WordPress, Elementor, website maintenance, system testing, and process automation. Strong organisational, communication, and problem-solving skills, with the ability to work independently, manage daily tasks, and coordinate with technical teams to resolve issues. Ready to support WooCommerce store operations, product management, order processing, inventory tracking, and sales reporting.

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I am a detail-oriented UI/UX and graphic designer who thrives in creative, fast-paced environments. I prefer collaborative teams where ideas flow openly and user-centered design drives every decision. My work focuses on clean layouts, intuitive interfaces, and visually engaging digital experiences. I enjoy solving problems through research, prototyping, and iterative refinement. Professionally, I bring strong skills in wireframing, visual design, branding, and design systems. I’m comfortable working independently or within cross-functional teams, delivering high-quality designs on time. I am committed to continuous learning, staying updated with modern design trends, tools, and best practices.

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Executive Virtual Assistant and Operations & Systems Specialist with 5+ years of experience supporting U.S.-based founders, executives, and growing businesses. Skilled in executive support, calendar and inbox management, project coordination, CRM management, workflow optimization, documentation, and day-to-day business operations. I also specialize in AI-assisted web and software development, business automation, CRM/workflow systems, API integrations, and building practical digital solutions that reduce manual work and improve operational efficiency. Experienced with tools such as GoHighLevel, n8n, ClickUp, Notion, Slack, Google Workspace, and AI development tools. I bring a combination of reliable execution, systems thinking, technical problem-solving, and operational judgement, allowing me to support the work itself while also improving the systems behind it.

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I am an experienced Virtual Assistant specializing in comprehensive administrative support, email management, and executive data handling. I bring advanced proficiency in managing complex inboxes, handling professional correspondence with zero errors, and keeping digital workflows organized. With over 5 years of professional corporate communications background, I possess a sharp eye for detail, strong organizational skills, and absolute reliability under pressure. I am fully equipped to streamline your daily administrative tasks, manage email scheduling seamlessly, and deliver exceptional support to keep your operations running smoothly.

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Highly accomplished IT professional with over 15 years of extensive experience in IT management and support, infrastructure, and innovation. Proven track record in driving technological improvements, optimizing operational efficiencies, and implementing cost-saving strategies. Adept at leading cross-functional teams, managing complex projects, and fostering relationships with internal and external stakeholders. Experience driving IT asset lifecycle management, process automation, vendor management, and cross-functional collaboration to optimize asset value and ensure compliance.

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I am a reliable and detail-oriented Executive Assistant based in Nairobi, Kenya, with a strong focus on organization and efficiency. I specialize in managing calendars, emails, documentation, and daily workflows to help professionals and teams stay productive and meet deadlines. I am committed to delivering accurate, timely support and maintaining strict confidentiality in all tasks.

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