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Highly organized and results-driven Executive Virtual Assistant with over 10 years of experience in BPO, remote operations, and administrative support. Skilled in executive assistance, calendar and email management, client coordination, workflow optimization, documentation, and daily business operations. Experienced in supporting Australian and international businesses, managing multiple accounts, coordinating teams, and ensuring efficient execution of business priorities. Resourceful, proactive, and committed to delivering reliable executive and operational support.

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With my 7+ years of proffessional life, I have gathered so much discipline in various fields and capacities of work. I live by the rule of NEVER STOP LEARNING.

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Hi there! Here's a quick summary about me: In [phone hidden], I started my first part-time job as a Social Media Manager. My tasks includes Captioning, Scheduling and creating interactive contents. In [phone hidden], I worked in a BPO company as a Mortgage Specialist. I processed loan applications, I take minimal inbound and outbound calls. It's mostly administrative tasks which includes cross checking documents, verifying payoffs, CRM management, and phone management. Then I became the Client Support Specialist in [phone hidden]. Managing 4 accounts with minimal calls and more of admin tasks. In [phone hidden], I started working as an Admin Assistant and Social Media Manager for a cleaning company in Australia. I handle content creatives, ideas, captioning, scheduling, appointment setting, staff and client messages, email management, client & staff sourcing and phone management.I'm a dedicated Virtual Assistant with a positive personality, I make sure to complete tasks at the given time. I'm a mom of a 2 year old son. I'm beyond motivated to work hard, to be fully committed--and love what I do! I care for my client's businesses, I'm a business partner you can definitely count on. If you're interested in working with me, I'm happy to provide you the assistance that you need!

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Customer-focused professional with nearly 11 years of combined experience in customer support, technical support, sales, training, and virtual assistance. Skilled in chat, email, and phone support, CRM platforms, customer relationship management, issue resolution, and documentation. Adaptable, organized, and quick to learn new tools and processes, with a strong commitment to delivering excellent customer experiences and supporting business goals.

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With over a decade of experience in the BPO industry, I’ve built my career on mastering the metrics of high-performance sales while always prioritizing authentic human connection. I’ve consistently managed high-velocity pipelines During my time with Acquire for RingCentral, and also at Concentrix in optimizing Google Ads for SMEs. My daily grind was fueled by heavy outbound activity, precise lead qualification, and relentless follow-ups. I am comfortable in driving high daily call volumes and navigating complex CRM workflows such as Salesforce. Because of my deep roots in sales, Customer Service, and digital advertising, I know exactly how to hook a busy decision-maker within the first ten seconds of a cold touchpoint.

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15 years of BPO experience supporting U.S.-based clients Customer service • quality • operations • documentation • reporting • follow-up About Me A practical support professional with a strong operations mindset. I’m Danna Katrina Gregorio, a results-driven Client Support Specialist with over 10 years of experience in fast-paced, high-volume BPO environments. My background spans customer support, client communication, quality assurance, team leadership, collections, reporting, and account support for U.S.-based clients. I’m comfortable working with structured processes, documentation, follow-ups, performance tracking, and day-to-day support tasks. I pay close attention to details, especially when accuracy, clear communication, and keeping records organized matter. I’m now bringing that experience into Virtual Assistant, Customer Service, and Administrative Support roles where I can help keep operations organized, customers supported, and tasks moving from request to resolution.

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Experienced Operations Manager and Marketing Professional with over 15 years of expertise in sales facilitation, client relationship management, and team performance optimization. Skilled in outreach, lead generation, and strategic planning to drive client success and business growth.

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Results-driven sales and customer service professional with strong experience in outbound sales, business development, and client relations across travel, healthcare, logistics, and SaaS industries. Proven track record in exceeding targets, handling high￾volume calls, and building customer relationships. Skilled in both B2C and B2B environments, with leadership experience in training and team development.

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I am a Sales, Operations, Digital Marketing, and AI/Automation professional, product researcher, with hands-on experience in lead generation, CRM and pipeline management, social media marketing, project coordination, and workflow automation. I can help businesses stay organized, improve lead follow-up, reduce repetitive tasks, and build more efficient processes using tools such as GoHighLevel, Microsoft 365, Notion, Zapier, Power Automate, ChatGPT, Claude AI, and other AI platforms. I have experience in automotive sales, where I became a Top Sales Executive in volume releases, as well as Project Management and Digital Marketing & Automation. I bring a practical, results-focused approach to every task, with strong attention to detail, initiative, reliability, and a willingness to learn and adapt to new systems.

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Strategic Operations Executive and former COO with over a decade of experience scaling high-growth teams in fast-paced, remote environments. Expert in architecting Lean Agile workflows, removing operational bottlenecks, and managing cross-functional creative teams. Proven track record of working directly with founders to translate aggressive growth goals into high-performance execution.

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Results-driven sales, digital marketing, and account management professional with over 5 years of experience in inside sales, customer success, and digital advertising. Experienced in managing client relationships, optimizing Meta advertising campaigns, driving sales performance, and achieving business KPIs. Proficient in Salesforce and Meta Business Suite, with a proven track record of strong performance and recognition through leadership awards. Meta Certified Digital Marketing Associate with additional experience in team training, mentoring, and performance management.

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I’m highly experienced in real estate cold calling, lead generation, real estate wholesaling, email and text marketing, and appointment setting. I know how to run comparables and present offers. I also have a solid background in handling different campaigns like sales, healthcare, financial, and mortgage. I’ve also been an executive assistant for a mortgage loan officer. I am familiar with a lot of tools like MOJO Sells, MLS, Cole Realty, Real Geeks, REI Reply, PropStream, InvestorLift, Vulcan7, FollowUpBoss, [link hidden], GoHighLevel, MS Office, and Google Workspace.

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Experienced Business Development and Client Acquisition Specialist with 4+ years’ experience generating over $100,000 in corporate revenue across B2B and institutional accounts. Demonstrated success in managing full lead-to-close pipelines, executing high-value negotiations, and delivering post-sale engagement in both on-site and remote environments. Delivered a 32% increase in repeat business, reduced inquiry response time by 41%, and consistently exceeded acquisition targets. Managed day-to-day communication with clients via email, serving as the main point of contact for clients while ensuring timely responses and high satisfaction. Experienced in supporting client success and customer support initiatives across multiple digital platforms, including exposure to Customer Support Quality Assurance, Quality Assurance (QA) practices, and tracking quality metrics to enhance service delivery. Looking to transfer these skill sets into a remote-focused business development or client services role in the SEO or digital marketing space.

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I am a highly organized and adaptable Executive Virtual Assistant and Data Operations Professional with over 9 years of cross-functional experience managing operations, administrative systems, and high-stakes database reporting. I expertly bridge the gap between physical operational oversight and digital workspace organization. I have proven competency in managing multi-stakeholder calendars, asynchronous cloud collaboration (SharePoint, Google Drive), dynamic database management, and complex data/video annotation workflows for AI model training. I bring a disciplined, process-oriented framework, meticulous attention to detail, and a calm, problem-solving mindset optimized for fast-paced, multicultural remote teams.

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Remote sales and client relations professional with 5+ years managing the full customer lifecycle from cold outreach to appointment booking to long-term account support. Increased booked meetings by 40% through a rebuilt follow-up sequence and lifted appointment show-up rates from 68% to 85%+ through structured, CRM-driven follow-up. Fluent across HubSpot, Salesforce, Zoho, and Gingr, with experience spanning high-volume B2B sales development and remote virtual assistance. Also experienced in funeral home administration and family liaison work. Coordinated international repatriation documentation, embassy and vendor liaison, dispatch scheduling, and invoice recovery for bereaved families, with zero compliance errors and 100% payment clearance before service release. Comfortable holding calm, precise communication in high-stakes, emotionally sensitive environments a skill set that transfers directly to any client-facing role requiring discretion and composure under pressure.

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Gladys is a highly experienced, multi-skilled, and premium Virtual Assistant with over two decades of professional expertise focused on operational excellence and digital execution. She specializes in providing reliable, hands-on support that scales businesses and streamlines executive functions. Her core expertise covers the full spectrum of essential VA duties: - Project Coordination & Account Management: Expert at orchestrating complex projects, ensuring strict organizational integrity, and managing client accounts to deliver a seamless, positive experience from start to finish. - Executive Assistance & Administrative Support: Providing high-level, proactive support, including expert calendar and email management, managing sensitive correspondence, and coordinating schedules across multiple time zones. - Digital Marketing & Content Creation: Skilled in Social Media Management, SEO Writing, Copywriting, and Graphic Design. She develops engaging content, manages campaigns, and creates visuals that effectively build brand awareness and drive audience engagement. - Customer Support & Technical Proficiency: Proven ability in customer service, chat support, and data analysis, with a background that includes managing mission-critical systems and providing high-level technical support. Gladys is an accountable, reliable professional who consistently takes initiative and implements efficient workflows. Her Bachelor’s Degree in Journalism, graduate-level studies in English, and Lean Six Sigma certification underscore her commitment to quality, clear communication, and process optimization in every task she undertakes.

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I am Bernard Mbogo, a bookkeeping, finance operations, and business reporting professional with 5+ years of experience helping small businesses, service-based companies, and remote clients maintain accurate books, clean records, reliable reports, and strong follow-up systems. My core strengths include QuickBooks Online bookkeeping, bank and ledger reconciliations, AP/AR tracking, invoice follow-up, payment posting, month-end support, cash flow tracking, financial reporting, financial analysis, Excel dashboards, customer/vendor communication, and management-ready analysis. I have supported multi-location operations, remote client engagements, and high-volume records where accuracy, confidentiality, and timely follow-through mattered every day. I am advanced in Excel and Google Sheets, experienced with QuickBooks Online, SAP exposure, shared drives, remote work tools, and CRM-style trackers. I am comfortable working independently, managing deadlines, communicating clearly, and adapting quickly to company systems and workflows. I am looking for a full-time remote role in bookkeeping, financial operations, AR/AP, reporting, business operations, customer support or admin support where I can bring accuracy, ownership, and reliable execution. I am available an experienced for US, EU, or Asia timezone overlap and ready for immediate start.

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Results-oriented graduate with a strong foundation in Finance, Digital Marketing, and Data Analytics. Skilled in data-driven decision-making, financial analysis, market research, and digital campaign performance evaluation. Experienced in academic and practical research, with a growing interest in service management, economic analysis, and business strategy, particularly within emerging markets. Highly analytical, detail-oriented, and motivated to contribute value in fast-paced, growth-focused organizations.

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I have experience in TikTok Shop management, e-commerce operations, administrative support, executive assistance, customer success, marketing, and finance. My experience includes supporting TikTok Shop and Shopify operations, product research, product listings, social media management, content creation, and promotional campaigns. I have also handled Meta Ads, lead generation, cold outreach, client communications, performance reporting, invoice auditing, inventory management, and Amazon FBA shipment coordination. I am proficient in tools such as Canva, CapCut, Google Workspace, Microsoft 365, GoHighLevel, HubSpot, ClickUp, [link hidden], and QuickBooks.

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Finance and data professional with 8+ years across banking (Barclays, Banc ABC), government (Ministry of Finance) and construction finance. I handle bank reconciliations, accounts payable and receivable, financial reporting, budgeting and data analysis with accuracy and speed. Former Data Analyst at BAMB, experienced in Excel and Google Sheets, and building AI-assisted workflows that cut manual work. Bachelor of Financial Engineering (Hons), now completing an MBA in Finance and Control. Reliable, detail-driven and comfortable working independently across time zones.

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