Discover Full-Time Remote Professionals Worldwide

Profile Description

I have over 10 years of experience in the BPO and customer service industry, handling both voice and non-voice accounts for international clients. My experience includes customer service, sales, billing, technical support, insurance, back-office operations, and handling escalated customer concerns. Throughout my career, I have also gained experience in team leadership, HR, coaching, and customer experience management. Most recently, I worked as a Customer Experience & Sales Manager at TopLift Pros, where I handled customer support operations across multiple channels, monitored sales performance, coordinated technical support, developed SOPs, and supported team training and development. I am experienced with tools and platforms such as Shopify, Tidio, Gorgias, ShipStation, Meta Business Suite, and various CRM and ticketing systems. I consider myself adaptable, responsible, customer-focused, and comfortable working independently or as part of a team. I am currently looking for an opportunity where I can contribute my knowledge and experience while continuing to grow professionally.

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Sales and customer service professional with more than four years of experience in appointment setting, cold calling, and lead generation. Offers two years in real estate sales, six months in automotive sales with Kia, nearly one year in technical support at VXI, and six months in talent acquisition. Skilled in building rapport, understanding customer needs, generating leads, and supporting clients throughout the sales and service process.

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Profile Description

With over 15 years of experience in operations, administrative management, and executive support, I specialize in streamlining daily workflows, protecting executive bandwidth, and maintaining clear, reliable communication across fast-paced international organizations. Having directly supported C-level executives, founders, and cross-functional leadership, I bring a calm, process-driven approach to complex operational environments. Whether managing high-level calendars, coordinating dispatch operations, or overseeing remote teams, I take full ownership of daily tasks to ensure nothing falls through the cracks. Core Areas of Expertise: Executive Support & Calendar Governance: Proven track record in managing complex multi-time-zone schedules, inbox triage, board meeting coordination, and travel logistics with absolute accuracy. Operations & Route Coordination: Experienced in tracking daily schedules, monitoring real-time statuses, and managing time-sensitive appointments to keep workflows moving with zero bottlenecks. Documentation & Quality Control: Highly detail-oriented when managing essential records, checking operational paperwork for strict accuracy, and ensuring SOPs and documents are logged promptly. Proactive Communication & Issue Resolution: Skilled at handling unexpected delays, keeping clients, team members, and senior management informed, and resolving operational friction before it impacts delivery schedules. Tech Proficiency & Technical Infrastructure: Highly proficient in digital management tools (CRM, e-commerce, project management platforms) and supported by a fully equipped, redundant home office setup with high-speed internet and backup power. I work independently, anticipate leadership needs, and deliver steady, dependable support that allows executives to focus on primary business growth. Top Skills Executive & Admin Support: C-Suite Assistance, Calendar Governance, Travel Coordination, Inbox Triage, SOP Creation, Board & Meeting Prep. Operations & Dispatch: Workflow Optimization, Schedule Management, Quality Control (QC), Project Coordination, Inventory & Logistics Tracking. Customer & Client Support: Technical Troubleshooting, Email & Chat Support, Escalation Management, Client Relationship Building. Software & Platforms: [link hidden], Zendesk, Salesforce, HubSpot, Notion, Slack, Google Workspace, MS Office, Basecamp, Confluence. Leadership & People Management: Team Coaching, Performance & KPI Tracking, Process Training, Distributed Team Operations.

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Profile Description

Customer Service Specialist with over a decade of experience in delivering exceptional support to diverse markets. Proficient in handling complex inquiries, dispute resolutions, and maintaining customer relationships. Highly organized, detail-oriented, and adaptable to fast-paced environments, with a strong commitment to teamwork and meeting organizational goals.

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Hi, I’m Ruth I help busy entrepreneurs and professionals stay organized, responsive, and focused on what actually grows their business. I help executives, coaches, and business owners stop drowning in operational chaos so they can lead, grow, and focus on what truly matters. For 9 years, I built and ran my own fashion business entirely solo. That meant I had to become my own operations, logistics, finance, and executive support team overnight. I learned quickly: if there’s a broken process, you either fix it or it fixes you. Now, as an Executive Virtual Assistant (ALX certified), I bring that same problem-solving mindset to leaders who are stretched too thin. What I solve for you: · Cluttered calendar? I build intelligent scheduling systems that protect your deep work and strategic time. · Inbox overload? I implement triage workflows so you only see what needs you, not every CC or newsletter. · Travel chaos? I handle end-to-end logistics (flights, accommodations, itineraries, last-minute changes) so you move seamlessly. · Repetitive tasks? I set up automations that eliminate manual busywork entirely. I don’t just manage tasks, I remove friction. I anticipate problems before they land in your lap. And I give you back hours of your week, consistently. If you’re a busy executive, coach, or founder ready to step out of the weeds and back into leadership, check out my portfolio and book a Discovery Call here: [link hidden]

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Profile Description

Results-driven sales and customer service professional with strong experience in outbound sales, business development, and client relations across travel, healthcare, logistics, and SaaS industries. Proven track record in exceeding targets, handling high￾volume calls, and building customer relationships. Skilled in both B2C and B2B environments, with leadership experience in training and team development.

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Profile Description

Nory is an experienced virtual professional with more than 10 years of combined experience in customer service, technical support, administrative support, onboarding, sales, and virtual assistance. Throughout her career, she has worked with businesses across various industries, supporting daily operations, managing client communications, coordinating administrative tasks, handling payments, and assisting with onboarding and business processes. Her experience also includes social media management, content creation, and real estate media support, including photo organization and editing, video quality checks, file management, and ensuring media deliverables meet quality standards before client delivery. In her current role as a Real Estate Media Assistant, Nory uses tools such as Adobe Photoshop, Lightroom, Bridge, AutoHDR, Spiro, and Dropbox to support media processing, quality assurance, and client delivery. She also monitors incoming payments and maintains accurate payment records. Combined with her virtual assistance experience, these responsibilities have strengthened her ability to manage detailed workflows while maintaining accuracy and efficiency. Nory is adaptable, dependable, and comfortable working across different roles, systems, and environments. She approaches her work with professionalism, attention to detail, strong organizational and problem-solving skills, and a willingness to continuously learn and improve. She also holds a Bachelors degree in Nursing, which has strengthened her critical thinking, time management, and interpersonal skills. With a well-rounded background in corporate support, business administration, customer service, payment operations, and media-related tasks, she brings a practical, organized, and client-focused approach to every role she takes on.

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With my 7+ years of proffessional life, I have gathered so much discipline in various fields and capacities of work. I live by the rule of NEVER STOP LEARNING.

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Operations, executive support, and property management professional with 5+ years of experience supporting US-based businesses in construction, real estate, property management, and marketing. Bilingual, with an EF SET C1 Advanced English certificate. Ran day-to-day operations behind $2M+ in annual revenue, led and trained a team of 5 virtual assistants, and managed about 30 long-term rental and Airbnb properties. Raised team productivity by about 30% and appointment show rates by about 50% through automation, and cut maintenance response times by about 30%. Skilled in CRM and workflow automation (GoHighLevel, Zoho, Salesforce, Buildium), email and SMS marketing, calendar and inbox management, vendor coordination, invoicing, and reporting. Background in customer and technical support.

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I've been working to BPO Industry for 4 years. I was able to handle different accounts such as Telco, Hotel Reservations and Phone insurances having these experiences is really my edge to work with you.

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Highly organized and results-driven Executive Virtual Assistant with over 10 years of experience in BPO, remote operations, and administrative support. Skilled in executive assistance, calendar and email management, client coordination, workflow optimization, documentation, and daily business operations. Experienced in supporting Australian and international businesses, managing multiple accounts, coordinating teams, and ensuring efficient execution of business priorities. Resourceful, proactive, and committed to delivering reliable executive and operational support.

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Detail-oriented Virtual Assistant and Operations Specialist with 7+ years of experience streamlining daily workflows, managing complex schedules, and delivering high-CSAT omnichannel customer support for US and UK clients. Experienced in CRM/EHR management, reservation logistics, live vendor dispatching, and empathetic issue resolution across organizations including Veeve / Under the Doormat, Hyremote Staffing, TTEC, and Telus International. Ready to start immediately with 24/7 schedule flexibility and a fully redundant remote workstation.

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I am organized healthcare administrative professional skilled in scheduling, HR, and remote support.

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Are you feeling Overwhelmed Trying to Grow Your Sales? You’re Not Alone – I’m Here to Help! Together, we’ll turn your sales challenges into success stories. As a B2B and B2C sales expert, I’m dedicated to understanding your unique business needs and becoming your trusted partner in driving growth. Here’s how I’ll make a difference: Tailored Lead Generation: Finding the right leads that truly matter. Persuasive Sales Pitches: Crafting messages that connect emotionally with your prospects. Confident Deal Closing: Turning opportunities into revenue, every time. Let’s achieve success together!

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Experienced Finance & Accounts Professional | Invoicing, Reconciliations, Reporting & Remote Support

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With over five years of experience in US healthcare operations, legal casework support, and account management, I bring a strong background in administrative coordination, client relations, and service level agreement (SLA) compliance. Relevant Experience & Expertise • Healthcare & Administrative Operations: As a HIPAA-certified Global Medical Virtual Assistant at Holding Space Psychotherapy, I managed front-desk triage, new patient intake, appointment scheduling, insurance verification, and billing resolution. • Legal Case Management: During my tenure as a Case Manager for Trajector Disability Law Firm (GlobalTek PH), I prepared and submitted Social Security Administration disability claims, maintained CRM records, and acted as the primary liaison between clients, attorneys, and healthcare providers. • Account Management & Dispatch: At MotivIT LLC, I handled ticket triage, monthly client invoicing, hardware procurement, and executive reporting while collaborating directly with senior leadership. Strongest Skills & Value to Your Team • High-Volume Communication & Client Care: Skilled in managing full-shift inbound and outbound calls, resolving billing or account inquiries, and adapting to diverse client needs. • Process Accuracy & SLA Compliance: Proven ability to audit documentation, meet strict deadlines, and maintain high operational standards across healthcare, legal, and IT environments. • Team Leadership & Onboarding: Experienced in training new hires on communication, time management, navigation, and service desk workflows to help teams scale efficiently. I am confident that my blend of administrative precision, healthcare and legal knowledge, and customer-focused mindset will make an immediate positive impact on your team.

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I am a results-driven professional with a Bachelor of Science in Management Accounting and experience in accounting operations, property sales, customer service, and technical support. My background includes handling accounts payable and receivable, payroll, payment processing, account reconciliation, financial reporting, client relationship management, and sales negotiations. I have demonstrated the ability to adapt to different working environments, manage responsibilities independently, and maintain accuracy while meeting business objectives. My experience in both accounting and customer-facing roles has strengthened my analytical, communication, problem-solving, and organizational skills. I am seeking an opportunity where I can contribute my accounting knowledge, professional experience, and willingness to learn while growing with an organization. I am particularly interested in remote and international opportunities that value accountability, continuous improvement, teamwork, and professional development.

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I have over 2 years experience in HR at my previous company, InstaGo Ed-Travels. I was in leadership for 2 years and was involved in personnel management. I lead a team of HR Interns, usually around 5 to 7 members. I am passionate about HR and want to make a difference in my field. I am a dedicated and quick learner, eager to grow as an HR specialist.

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With over 7 years of experience in customer service, client success, recruitment, and administrative operations, I specialize in creating seamless client experiences through effective onboarding, proactive communication, and reliable follow-through. I have managed 200+ client onboarding projects, guiding clients through setup, documentation, training, launch, and ongoing support to ensure they feel confident and supported at every stage. I’m skilled at managing multiple client accounts, coordinating meetings, resolving concerns, maintaining accurate records, and collaborating with cross-functional teams to keep operations running smoothly. Tech-savvy, adaptable, and client-focused, I thrive on building strong relationships, improving processes, and helping businesses strengthen client satisfaction, engagement, and long-term success.

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Profile Description

Experienced Client Support Specialist skilled in multi-channel support, CRM systems, and technical troubleshooting. Driven by a 98% first-contact resolution rate, I streamline operations and turn complex inquiries into seamless client experiences.

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