Discover Full-Time Remote Professionals Worldwide

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With my 7+ years of proffessional life, I have gathered so much discipline in various fields and capacities of work. I live by the rule of NEVER STOP LEARNING.

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Detail oriented Virtual Assistant to streamline operations, manage systems,& support business growth

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Customer Service Professional with over 5 years of experience assisting customers, handling inquiries, resolving complaints, and providing support through phone, email, and live chat. Experienced in managing high volumes of customer interactions while maintaining a professional and helpful approach. Skilled at understanding customer concerns, finding practical solutions, handling escalations, and following up to ensure issues are resolved. I work well under pressure, pay attention to detail, and understand the importance of clear communication, patience, and timely responses. My goal is to make every customer interaction a positive experience while helping the business maintain customer satisfaction, trust, and loyalty.

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I am a CPA qualified Accountant and Bookkeeper with a Bachelor’s degree in Finance and practical experience in accounting, bookkeeping, accounts payable and receivable, reconciliations, receipting, cash management, and financial reporting. I also have experience in customer support and AI training, giving me strong analytical, communication, problem solving, and technology skills. I am detail oriented, reliable, adaptable, and committed to delivering accurate, high-quality work while maintaining confidentiality and professionalism.

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A versatile and results-driven Virtual Assistant with 4+ years of experience supporting businesses across various industries, including SaaS, real estate, sales, affiliate marketing, and e-commerce. Experienced in lead generation, cold calling, appointment setting, inside sales, customer service, technical support, affiliate relationship management, and Shopify store operations. Skilled in building strong client relationships, engaging prospects, managing daily operations, and providing customer-focused solutions. Adaptable, resourceful, and committed to delivering quality work while helping businesses improve efficiency, strengthen customer relationships, and achieve their goals.

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Experienced administrative and finance professional with 10 years of experience working with American clients. Skilled in administrative support, financial reporting, budgeting, forecasting, data management, and client relationship management. Highly organized, detail-oriented, adaptable, and committed to delivering accurate, efficient, and high-quality work while supporting business operations and team success.

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Annlidya here, an Executive Assistant and Operations Partner based in Nairobi, Kenya, with over three years of hands-on remote experience supporting founders, CEOs and leadership teams across technology, BPO, creative and startup environments. I manage tasks, think ahead, build systems and make sure the people supported can lead with full clarity and confidence. My background in Economics gives me a natural edge when it comes to assessing priorities, spotting inefficiencies and making decisions that actually serve the bigger picture. trained through Athena's executive support program and ALX Africa's virtual assistance track and hold a Global Business Mentorship credential focused on leveraging AI in global business environments. What I bring to a role goes well beyond the basics. handle complex calendar management and scheduling optimization, executive inbox management and correspondence, meeting preparation, agenda development and AI-assisted meeting summaries, project coordination and task tracking across distributed teams, CRM management and pipeline integrity, financial reconciliation, expense tracking, invoice monitoring and subscription audits, travel coordination including multi-city itineraries, visa requirements, accommodations and cultural briefings, SOP creation and internal documentation, workflow automation, research and market intelligence, executive reporting and presentation preparation, stakeholder communication and relationship management, event planning and coordination, knowledge base development, onboarding systems design and cross-functional operations support. The results are measurable, reduced calendar conflicts by 30%, maintained a 95% on-time action item completion rate, saved executives an average of 10 or more hours every week and cut screening timelines from 21 days to 5 days using an AI-assisted hiring pipeline also improved financial forecast accuracy from 70% to 98%, automated onboarding from 10 days down to 48 hours and reduced manual task time by 20% through custom Zapier automations. The tools work with daily span the full spectrum of modern executive support. For productivity and communication, Google Workspace, Microsoft Office Suite, Slack, Microsoft Teams, Zoom, Google Meet, Loom and Notion. For project management I work across ClickUp, Asana, Trello, [link hidden], Basecamp, Motion, Airtable, Linear and Jira. On the CRM and sales side HubSpot, Salesforce, Zoho CRM, Pipedrive and Airtable CRM. For financial administration QuickBooks, Xero, FreshBooks, Stripe, Expensify, Brex, Ramp and Wave. For automation and AI Zapier, ChatGPT, Claude, Gemini, Notion AI, [link hidden], [link hidden], Fathom and Perplexity. For travel TripIt, Wanderlog, [link hidden], Airbnb and Google Maps. For communication and marketing support Mailchimp, Buffer, Hootsuite, Canva, Grammarly, ConvertKit and Sprout Social also work with Calendly, SavvyCal, Miro, Confluence, Dropbox, OneDrive, LastPass, Superhuman and Missive. Available full-time for remote engagements globally and you can expect confidentiality, reliability and genuine ownership seriously in everything Outside of work, believe that how you rest is just as important as how you work. play the saxophone and find that music keeps me sharp, present and creative in ways that directly carry into how the way show up professionally also spend time in gardens and nature. It resets my thinking and keeps me grounded. Definitely bring that same calm, intentional energy into my work every day.

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A highly accomplished and results-driven professional with extensive experience in developing and executing strategic sales initiatives, fostering client relationships, and delivering outstanding customer service. Proven expertise in driving revenue growth through data-driven strategies, optimizing business performance, and maintaining the highest standards of service excellence. Known for a customer-centric approach, exceptional problem-solving skills, and a consistent track record of exceeding expectations in both sales’ performance and client support. Passionate about creating sustainable, long-term partnerships, improving customer experience, and delivering measurable business outcomes.

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I am a detail-oriented and reliable Virtual Assistant with several years of experience in customer service, guest communication, and operations support. I have worked in fast-paced remote environments handling scheduling, coordination, follow-ups, documentation, and issue resolution while maintaining accuracy and professionalism. My background includes supporting short-term rental and hospitality operations, coordinating with cleaners and maintenance teams, managing calendars, tracking tasks, and assisting with tools such as Guesty, Hospitable, Breezeway, Help Scout, Asana, Google Sheets, and other remote collaboration platforms. I am comfortable handling time-sensitive tasks, staying organized across multiple priorities, and communicating clearly with both clients and team members. I am proactive, dependable, and quick to learn new systems. I take ownership of my work, pay close attention to details, and aim to provide consistent support that helps operations run smoothly.

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I am a results-driven Sales Professional and Executive Assistant with extensive experience in lead generation, client relationship management, and driving revenue growth. I am skilled in managing sales pipelines, conducting outbound prospecting, identifying potential clients, and converting qualified leads into successful deals. Proficient in CRM systems and professional client communication, I have a proven ability to support high-performing sales teams, manage administrative responsibilities, and deliver excellent results in fast-paced remote work environments.

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Highly organised, detail-driven Project Manager, Producer, Customer, Sales and Administrative Support professional with over 15 years of experience coordinating operations, managing client communications, and keeping fast-moving teams on track. Produced content distributed on Amazon Prime, Apple TV, Showmax, and other global platforms including Podcast for B2B clients. Skilled at juggling multiple priorities, maintaining accurate records, and delivering seamless support to executives, founders, and cross-functional teams. A proactive problem-solver who thrives in remote environments, fluent in Google Workspace, Slack, CRMs, and async communication. Fully equipped home office with backup power and dual monitors for uninterrupted productivity during US hours.

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E-commerce customer support specialist with 10+ years of experience, including 8+ years supporting US-based Shopify, Amazon, and subscription-based brands across email, chat, and marketplace channels. Maintains 95%+ CSAT while resolving [phone hidden]+ daily tickets, with proven results in retention-focused support, refunds and chargebacks, subscription management, and escalation handling. Proficient in Gorgias, Zendesk, HelpScout, Recharge, and Amazon Seller Central.

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Results-driven Customer Service and Sales Professional with over five years of experience supporting U.S.-based clients in fast-paced, performance-driven environments. Proven expertise in customer engagement, outbound sales, lead qualification, and high-volume support across phone, email, and chat channels. Highly skilled in CRM systems, script-driven communication, objection handling, and maintaining accurate documentation. Known for strong communication skills, adaptability, and the ability to build rapport while consistently meeting or exceeding sales, conversion, and customer satisfaction targets. Committed to delivering exceptional customer experiences while contributing to business growth and long-term client retention.

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Customer Success, Support & Retention Leader with 20 years of experience in customer support, client relationship management, collections/account receivables, and team leadership across U.S. and Australian businesses. Experienced in coaching and developing teams, quality assurance, managing escalations, and improving customer experience across phone, email, chat, and ticketing channels. Brings a strong understanding of U.S. real estate strategies and Australian credit and financial services regulations, including ASIC, NCCP, and AFCA.

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Results-driven SEO Specialist and Virtual Assistant with over 5 years of experience in digital marketing, administrative support, and online business management. Skilled in SEO strategy, social media management, lead generation, and funnel building, with a strong track record of helping clients boost visibility, streamline operations, and scale their brands. Adept at handling diverse tasks—from keyword optimization and analytics tracking to content scheduling, CRM updates, and client communications. Known for being proactive, detail-oriented, and highly adaptable in fast-paced remote environments, delivering consistent results with professionalism and precision.

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I am a highly organised and results-driven professional with experience in customer service, virtual assistance, sales, client relationship management and business operations. Through my experience as a Customer Service Agent, Independent Sales Agent and Founder of Beauty by Excel Studio, I have developed strong communication, problem-solving, administrative and multitasking skills. I am experienced in managing customer enquiries, handling bookings, coordinating appointments, maintaining records, processing payments, resolving complaints and ensuring excellent client experiences. I am comfortable working independently, learning new digital tools and managing multiple responsibilities in fast-paced environments. I am seeking a remote opportunity where I can contribute my skills, provide exceptional support and grow professionally.

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Versatile Customer Support, AI & Information Technology Specialist with experience supporting remote clients through customer service, technical assistance, AI evaluation, data annotation, digital operations, and administrative support projects. Skilled in resolving customer inquiries, managing digital workflows, analyzing information, improving data quality, and delivering accurate results in fast-paced environments. Experienced in customer experience management, AI model evaluation, data labeling, quality assurance, prompt testing, research, technical documentation, and e-commerce support**. Proficient in Python, SQL, Excel, web technologies, Microsoft 365, Google Workspace, and AI-powered productivity tools. Strong ability to quickly learn new platforms, follow complex guidelines, and work independently while maintaining high standards of accuracy and professionalism. Recognized for excellent communication, problem-solving ability, attention to detail, and adaptability across customer support, AI training, technical support, business operations, and technology-focused freelance projects. Adept at collaborating with global teams and delivering reliable solutions that improve customer satisfaction, operational efficiency, and project outcomes.

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Customer-focused operations professional with 10+ years of experience helping organizations improve customer experiences, streamline business operations, and drive sustainable growth across telecommunications, fintech, internet services, behavioral research, and AI data projects. My experience spans customer support, virtual assistance, business development, CRM management, AI data annotation, and administrative operations. I've worked directly with customers, business partners, and cross-functional teams to resolve complex issues, optimize processes, and deliver measurable results while maintaining high standards of accuracy and service. I thrive in fast-paced, remote-first environments where adaptability, ownership, and clear communication are essential. Whether managing executive schedules, supporting customers across multiple channels, evaluating AI outputs, or coordinating operational workflows, I bring a proactive mindset, strong attention to detail, and a commitment to delivering reliable, high-quality work. I am now seeking opportunities where I can leverage my customer-centric approach, operational expertise, and analytical skills to help teams improve efficiency, strengthen customer relationships, and contribute to long-term business success.

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I am a Virtual Assistant and Customer Support Specialist with over 3 years of experience in customer service, e-commerce support, technical assistance, procurement, and administrative tasks. I have experience handling customer inquiries, managing emails and schedules, maintaining client records, processing orders, conducting research, and providing technical support. I am proficient in tools such as Canva, Wix, WordPress, Klaviyo, ActiveCampaign, CapCut, and Google Workspace. I am organized, detail-oriented, adaptable, and comfortable working independently in fast-paced environments. I can also accommodate US business hours and am committed to providing reliable support while helping businesses improve their daily operations and customer experience.

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I believe with the experience I have in customer service, given an opportunity to work I can perform to meet expected requirements and professionally to my best.

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