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Profile Description

I am an Operations, Procurement, and Executive Support Specialist with over 8 years of cross-functional experience driving operational efficiency, administrative rigor, and supply chain integrity across fast-paced corporate, remote-first global, and international NGO environments. Holding a B.Sc. in Procurement & Supply Chain Management, I have spent my career streamlining high-volume workflows, from supporting $1.2M+ humanitarian project portfolios at Finn Church Aid to processing $80,000+ in monthly client billing with 100% accuracy for a US-based executive search firm. My background uniquely bridges strategic vendor procurement, $150,000+ physical asset management, and seamless C-suite executive support, making me a versatile operational partner capable of taking ownership of complex administrative challenges. Having spent 4 consecutive years providing remote global support to US-based C-suite partners, I am deeply adept at asynchronous collaboration, high-volume email triaging (150+ daily communications), and multi-calendar scheduling across EST, PST, GMT, and EAT time zones. My daily technical stack includes Microsoft Office 365, Google Workspace, QuickBooks Online, Asana, Trello, Slack, Microsoft Teams, Zoom, and enterprise ERP systems (SAP, Oracle, Sage). I operate from a fully equipped, professional home office featuring reliable high-speed fiber internet, power backup, dual-monitor setup, and a quiet working environment, ensuring uninterrupted business continuity and complete self-sufficiency. I am seeking full-time or long-term contract remote opportunities in Operations Management, Procurement & Supply Chain Support, Executive Virtual Assistance, or Project Coordination. Whether joining a fast-growing startup, an international consulting firm, an NGO, or supporting C-suite executives directly, I bring a proactive work ethic, strict financial accountability, and an unwavering commitment to operational excellence. I am available immediately and adaptable to global business hours.

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Finance and data professional with 8+ years across banking (Barclays, Banc ABC), government (Ministry of Finance) and construction finance. I handle bank reconciliations, accounts payable and receivable, financial reporting, budgeting and data analysis with accuracy and speed. Former Data Analyst at BAMB, experienced in Excel and Google Sheets, and building AI-assisted workflows that cut manual work. Bachelor of Financial Engineering (Hons), now completing an MBA in Finance and Control. Reliable, detail-driven and comfortable working independently across time zones.

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A qualified Executive Assistant and Customer Service expert. Have specialized in problem solving, Executive Assistance, product information delivery, troubleshooting, and administering information passionately. I am at my best in a job where I can work with other people, but also have the chance to concentrate in privacy, and build trusted relationships with my co-workers. I also am confident and succeed in performing complex tasks and processes within a tight schedule, and occasional work stress cannot deter me from my targets. Tasks where I have an opportunity to solve problems bring the best out of me. self-driven, hardworking and oriented in addition to untrained ability to present ideas and facts clearly to achieve support prepared to work to tight deadlines with impeccable integrity and objectivity.

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I work remotely as a Sales and Marketing Coordinator with an experience of Social Media, Word, Google profiles, CRM tools.

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Results-driven accounts payable & data Specialist with experience in high-volume payment processing, bank reconciliation, vendor management, and data integrity. Proven ability to accurately apply payments across multiple transaction types (ACH, wire, checks), investigate and resolve discrepancies, and support month-end close in shared services environments. Adept at leveraging ERP systems, Excel, and accounting platforms to streamline data management workflows, maintain audit-ready documentation, and deliver measurable accuracy improvements. Equally strong in data annotation, content moderation, and monitoring and evaluation — bringing a detail-first mindset and analytical rigor to every role.

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Profile Description

I’m a real estate bookkeeper and administrative professional with a strong foundation in accounting and several years of experience supporting finance and operations teams in both government and private sectors. Most recently, I worked remotely as a Real Estate Bookkeeper for a U.S.-based CPA firm, and previously handled clerical and administrative support for Home Development Mutual Fund in Makati, as well as accounts receivable and accounts payable functions at Awesome CX in Davao. My core strengths include accurate data entry and encoding, managing AR/AP transactions, organizing documents and statements, and delivering reliable customer service. I’m comfortable using Microsoft Word and Excel, and I have hands-on experience with QuickBooks Online, supported by NC III Bookkeeping certification and multiple trainings in data privacy, information security, and workplace professionalism. I hold a BS in Accounting Technology from Holy Cross of Davao College and have earned units toward a Master in Business Administration at Cor Jesu College. I communicate well in English, Filipino, and Cebuano, and enjoy contributing to collaborative, values-driven teams through both my work and my involvement in school and community organizations. I’m interested in opportunities where I can combine my bookkeeping background, administrative skills, and customer service experience—especially remote or hybrid roles in real estate, finance, and operations support.

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Profile Description

I am a CPA qualified Accountant and Bookkeeper with a Bachelor’s degree in Finance and practical experience in accounting, bookkeeping, accounts payable and receivable, reconciliations, receipting, cash management, and financial reporting. I also have experience in customer support and AI training, giving me strong analytical, communication, problem solving, and technology skills. I am detail oriented, reliable, adaptable, and committed to delivering accurate, high-quality work while maintaining confidentiality and professionalism.

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Profile Description

with clients, or trying to keep your administrative tasks under control, you already know how quickly the small things can take over your day. The truth is, you shouldn’t have to do everything yourself. Behind every organized professional and well-run business is someone making sure emails are answered, calendars are updated, documents are organized, records are accurate, and important tasks don’t fall through the cracks. That’s where I come in. I’m Shantel, an Administrative Assistant specializing in Executive Support, Finance, and Administrative Assistance. I support executives, professionals, entrepreneurs, and growing businesses with the day-to-day tasks that keep their work organized and moving forward. My goal is to make your workload lighter while ensuring your important tasks are handled accurately and on time. In a recent Executive Assistant role, I was trusted with managing an inbox containing 2,000+ emails, which I organized and brought down to zero within two days. I prioritized important messages, identified follow-ups, and made sure nothing important was overlooked. This experience strengthened my ability to work under pressure, manage competing priorities, and take ownership of tasks without needing constant supervision. SERVICES I PROVIDE Administrative & Virtual Assistance Executive & Personal Assistance Inbox & Email Management Calendar & Appointment Management Meeting Scheduling & Coordination Travel Planning & Itinerary Management Data Entry & Internet Research Document Preparation & File Organization Customer & Client Support CRM & Database Management Invoicing & Billing Support Accounts Receivable & Accounts Payable Support Expense Tracking & Reconciliations Excel, Reports & Presentations Bookkeeping & Finance Administrative Support Lead Generation & Follow-Ups Online Research & Data Collection Task & Project Coordination TOOLS & PLATFORMS Microsoft Office — Excel, Word, PowerPoint, Outlook, Teams Google Workspace — Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet Project Management — ClickUp, Asana, Trello, Notion, Monday Communication — Slack, Microsoft Teams, Zoom, Google Meet CRM — HubSpot, Pipedrive, GoHighLevel Accounting — QuickBooks Online, Xero, Pastel Scheduling — Calendly, Google Calendar, Motion Customer Support — Zendesk, Freshdesk Design — Canva, CapCut AI & Productivity — ChatGPT, Gemini WHAT SETS ME APART I don’t simply complete tasks and move on. I take ownership of the work I’m responsible for. I’m organized, proactive, dependable, detail-oriented, and easy to communicate with. I understand that administrative work often involves confidential information, changing priorities, and tight deadlines, so I approach every task with professionalism and discretion. I’m also comfortable learning new systems and adapting to different working styles. Whether you need someone to manage your inbox, organize your calendar, prepare reports, support clients, or assist with finance-related administrative tasks, I focus on making your day easier and keeping things moving. You shouldn’t have to wonder whether the email was answered, the meeting was scheduled, the follow-up was sent, or the records were updated. That’s what I’m here for. If you’re looking for a reliable Administrative Assistant who can take tasks off your plate and help you stay organized, send me a message, tell me what’s piling up, and let’s get it handled.

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Profile Description

Finance and accounting graduate with hands-on experience spanning municipal financial management and client-facing banking services. Skilled in payroll processing, accounts payable, bank reconciliations, and budget support, combined with a proven record of building client relationships and exceeding sales targets. Detail-oriented, accuracy-driven, and committed to compliance and continuous professional development.

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Profile Description

Remote Bookkeeper, Procurement and Administrative Assistant with 5+ years of experience in high-volume account reconciliations, historical records cleanup, accounts receivable and payable, and audit-ready financial reporting, complemented by administrative support experience including executive assistance, calendar and email management, and document management. Proven ability to reconcile 1,500–2,000 transactions weekly and manage 300+ customer and supplier accounts with 99%+ accuracy. Proficient in QuickBooks Online, Xero, Sage 50, Sage 100, Square, PayPal, and Stripe, including payment platform reconciliations. Experienced in consolidating and organizing multi-source financial data from bank statements, payment processor reports, accounting systems, and spreadsheets into complete, accurate, and well documented financial records. Skilled at investigating discrepancies, resolving reconciliation issues, and maintaining clear supporting documentation to ensure financial records are accurate, traceable, and ready for auditor review.

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CPA-K qualified Finance and Operations professional with over 10 years of experience spanning FMCG distribution, public sector finance, and running my own business. I bring hands on expertise in full cycle accounting, bookkeeping, budgeting, and reconciliations, with a track record of cutting month end close time, improving cash flow, and cleaning up messy books for growing businesses. Skilled in QuickBooks Online, Xero, and Advanced Excel. I've supported multi entity operations and remote finance functions with the same rigor as an in house controller. I'm available to provide reliable, detail driven virtual finance support, from daily bookkeeping to full financial reporting for businesses worldwide.

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Profile Description

- Managed full-cycle bookkeeping and produced monthly trial balances and financial reports for seven group entities across South Africa, Ireland, Latvia, Mexico, the United Kingdom, Brazil and Guernsey, ensuring accurate records for management decision-making. - - - Reconciled multi-currency bank and credit-card accounts (ZAR, EUR, USD, GBP, MXN) across seven banking platforms — including FNB, Standard Bank, AIB, Investec, Revolut, Swedbank and BBVA — supporting accurate month-end closes. Prepared and submitted VAT returns monthly for South Africa (VAT201) and bi-monthly for Ireland, maintaining compliance across two tax jurisdictions. Processed monthly payroll for approximately 20 South African employees via SimplePay, including PAYE, UIF and SDL administration, and managed reimbursement and payroll records for approximately 25 Ireland-based international consultants. - Managed accounts payable across six entities (book value approximately R5M), including purchase order creation, new stock item setup, supplier reconciliations and GRN processing. - - - - Managed accounts receivable across four entities (book value approximately R4M), including monthly invoice dispatch, client statements, payment reminder communications and suspension notices. Prepared monthly accrual and deferred income and expense journals for four entities (South Africa, Ireland, Mexico, Latvia) and maintained fixed-asset registers with depreciation calculations for three entities. Processed intercompany expenses and management fees across five entities and maintained stock movement records for FOC issues to the support team. Collaborated with cross-functional teams and external stakeholders to identify and resolve accounting discrepancies, ensuring data integrity across all entities.

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Profile Description

CPA-qualified (Parts I, II & III) accounting professional with nearly four years of experience in accounts receivable, billing, bookkeeping, and client support for U.S. and international clients. Skilled in QuickBooks Online, Xero, and Microsoft Dynamics 365, with 99%+ accuracy in invoicing, payment application, reconciliations, and collections follow-up. HIPAA-certified, with U.S. healthcare billing training covering insurance verification, claims, and denial management. Remote-native and experienced in handling 60+ daily client interactions by phone, email, and chat while maintaining a 98% quality rating. Available for the U.S, UK and AU business hours

Top Skills

Profile Description

I am a proactive Executive Assistant who operates as a true partner to business leaders. I help streamline daily workflows, anticipate priorities, manage competing demands and ensure that important initiatives move from ideas to execution. I take ownership of high impact initiatives, coordinate stakeholders, maintain accountability and create the structure leaders need to stay focused on growth, strategy and decision-making. I am adaptable, dependable, highly organized, and solution oriented. I understand that every business leader has different working styles and priorities, so I am flexible with working hours and willing to align my availability with the business leader’s preferred schedule and the needs of the business.

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Profile Description

Finance & Accounts professional with 5+ years of progressive experience across accounts payable, cash-flow management, reconciliations, statutory compliance, and financial reporting. Currently owns end-to-end AP operations and daily cash-flow monitoring for a leading credit-information company, resolving discrepancies, strengthening internal controls, and presenting actionable financial insight directly to management. Combines a strong technical accounting foundation with AI enabled reporting and analysis tools to drive efficiency and accuracy. Seeking to bring this ownership mindset and financial rigor to a Finance Lead role overseeing broader financial planning, cash management, and regulatory compliance.

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Profile Description

Administrative & Operations Support | Payroll | Accounting | Client Service | 6+ Years' Experience Administrative and Operations Support professional with 6+ years of experience supporting business owners and teams across administration, payroll, accounting and customer service. Skilled in payroll processing for 300+ employees, accounts payable, invoice management, reconciliations, employee records and operational coordination. Experienced with Vanilla Payroll, Sage One, Sage Evolution, QuickBooks, Excel, Trello and Asana. A proactive, detail-oriented and dependable professional who takes ownership, works independently and manages competing priorities effectively. Committed to delivering accurate, efficient and reliable support while anticipating business needs and ensuring tasks are followed through from start to finish.

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Profile Description

Remote operations and customer support professional with 10+ years of experience supporting U.S.-based businesses in customer service, administrative operations, team leadership, and coordination. Experienced in roofing lead management, customer communication, inspection scheduling, follow-ups, and CRM support. Skilled in JobNimbus, CompanyCam, documentation, reporting, and process coordination. Dependable, organized, and proactive, with a strong focus on helping businesses streamline daily operations and deliver excellent customer experiences.

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Executive support professional with 9+ years' experience providing calendar, inbox, and stakeholder management for directors and C-suite leadership, paired with hands-on bookkeeping and financial administration accounts payable/receivable, invoicing, reconciliation, and expense tracking. Experienced coordinating cross-time zone logistics for remote executives, handling confidential financial and client information with discretion, and building SOPs, trackers,

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Optimized Accounts Payable/Receivable Specialist & Bookkeeper with 5+ years of experience managing $2M+ multi-branch accounts. Proven track record of owning bookkeeping, AR/AP cycles end to end, delivering 100% accurate financial statements, zeroing out year-end unreconciled balances, and empowering executive decision-making through precise cash flow reporting.

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Profile Description

Professional Experience Summary Results-driven and adaptable professional with almost 10 years of experience in customer service, complemented by experience in claims administration, sales, onboarding, human resources, and general administration. Experienced in customer relationship management, client support, onboarding processes, administrative coordination, and ensuring efficient service delivery. Possesses knowledge and experience in Acquisitions and CLI, with a strong ability to communicate effectively, manage administrative responsibilities, and support business operations. Holds a Bachelor of Arts degree and a certification in Human Resource Management. Demonstrates strong interpersonal, organisational, problem-solving, and communication skills, with the ability to adapt to different working environments and contribute positively to team and organisational objectives.

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