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Digital marketing and affiliate marketing professional with 20+ years’ experience across performance marketing, affiliate partnerships, email and CRM campaigns, websites, landing pages, content and visual design. Experienced in managing affiliate programmes and publisher relationships, supporting partner recruitment and onboarding, coordinating offers and creative assets, implementing tracking and links, and monitoring campaign performance to drive customer acquisition and revenue. Meticulous, proactive and detail-led, with a track record of building trusted client and partner relationships and taking increasing ownership of complex marketing programs.

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Dynamic Multimedia Specialist and AI Content Automation Specialist with proven expertise in short-form video production (TikTok/Reels/Shorts) and no-code workflow optimization. Skilled in leveraging [link hidden], AI prompt engineering, and direct-response video editing to build automated lead pipelines and generate high-converting viral content (130K+ views). Experienced in directing projects from creative brief to final delivery, ensuring data hygiene, audience engagement, and streamlined operations. Dedicated to helping e-commerce brands and agencies scale their reach and backend systems with zero hand-holding.

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I am a highly organized and adaptable Executive Virtual Assistant and Data Operations Professional with over 9 years of cross-functional experience managing operations, administrative systems, and high-stakes database reporting. I expertly bridge the gap between physical operational oversight and digital workspace organization. I have proven competency in managing multi-stakeholder calendars, asynchronous cloud collaboration (SharePoint, Google Drive), dynamic database management, and complex data/video annotation workflows for AI model training. I bring a disciplined, process-oriented framework, meticulous attention to detail, and a calm, problem-solving mindset optimized for fast-paced, multicultural remote teams.

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A creative and detail-oriented Graphic Designer and Video Editor experienced in creating polished visual content for digital brands and social media. Skilled in Canva and Affinity for graphic design, CapCut for video editing, and professional AI-assisted workflows for content creation, ideation, enhancement, and production. Strong understanding of visual communication, brand consistency, and social media content, with a focus on producing high-quality, engaging work efficiently while maintaining creative and human-led quality control.

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I'm an AI-Era Operations Specialist and Executive Assistant with a rare combination of high-touch EA support and hands-on automation expertise. I help startups and lean teams run smarter by handling everything from calendar and inbox management to building end-to-end workflows in [link hidden], Zapier, and the OpenAI API. My background includes executive operations, client coordination, and AI integration, sharpened through ALX Africa training and real-world builds, such as a 9-module real estate data intelligence pipeline that automates property monitoring, lead tracking, and reporting with zero manual input. I'm equally comfortable drafting a critical email for a founder at 8 am and architecting a multi-step automation before noon. What makes me different is that I don't just support operations, I improve them. I spot inefficiencies, design systems to eliminate them, and document everything so nothing depends on memory. Whether you need a reliable EA who keeps things running or someone to build automations that give your team hours back every week, I bring both. If you're building something and need someone who understands both the people and technical sides of operations, I'm the person for the role.

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Fullstack Developer and Data Analyst with a strong foundation in Computer Science and hands-on experience building web applications using React, JavaScript, Firebase, and Python. Skilled in data analysis, SQL, AI content evaluation, and technical documentation. Experienced in reviewing structured outputs for accuracy, clarity, and consistency. Detail-oriented, analytical, and comfortable working in remote environments with cross-functional teams. Passionate about AI systems, quality assurance, and delivering precise, high-quality work under tight deadlines.

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Creative Video Content Producer and Graphic Designer with hands-on experience in video production, visual storytelling, graphic design, and digital content creation. Skilled at transforming concepts and scripts into engaging visual narratives through video editing, motion graphics, sound design, and AI-assisted creative workflows. Experienced with tools including Adobe Creative Suite, Canva, and emerging AI content-generation platforms, with a strong eye for composition, pacing, visual consistency, and storytelling. Adaptable, detail-oriented, and passionate about using modern creative technology to produce polished, engaging content for digital and YouTube audiences.

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I am a multidisciplinary creative and operations professional with a strong background in social media management, graphic design, web design, and executive virtual assistance. I began my professional career in [phone hidden] as a Social Media Manager at an immigration consultancy, where I supported digital communication and online engagement strategies for clients seeking work and travel visas across multiple countries. I held this role from June [phone hidden] to December [phone hidden]. Building on my creative skill set, I transitioned into a Graphic Designer role at a production house, where I worked from February [phone hidden] to November [phone hidden]. In this position, I designed branding materials including banners, logos, and promotional assets for various clients, while collaborating closely with production and marketing teams. Alongside my full-time roles, I have operated as a freelance graphic and web designer since December [phone hidden], delivering branding, visual design, and website solutions for independent clients and businesses. In January [phone hidden], I began working as an Executive Virtual Assistant for a Miami-based company, PLM (Professional Life Management), where I currently support the CEO. In this role, I provide high-level administrative and operational support across a wide range of services, including scheduling, travel coordination, task management, client communication, documentation, spreadsheets, and general business operations. PLM delivers personalized solutions across areas such as relocation, cleaning services coordination, logistics, bookings, and administrative support, and I play a key role in ensuring smooth day-to-day execution. Overall, I bring a unique blend of creative, technical, and operational expertise, with experience supporting both individual clients and business leaders in fast-paced, service-driven environments.

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I have a professional background with roles as a Marketing and Administrative Assistant and as a Socials & Content Lead. With a diverse background in marketing, administration, and social media management I streamlined office operations, coordinated marketing campaigns, and provided exceptional client support. My strong organizational skills, creativity, and ability to effectively manage multiple projects consistently contributed to achieving strategic goals and fostering positive client relationships.

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Professional Summary Results-driven and adaptable professional with a strong commitment to delivering high-quality work and achieving organizational goals. Demonstrates excellent communication, problem-solving, and teamwork skills, with the ability to thrive in fast-paced environments. Proactive, detail-oriented, and eager to continuously learn and grow while contributing effectively to team success. Work Preferences Open to both independent and collaborative work environments Prefer roles that encourage growth, learning, and skill development Comfortable working in dynamic, fast-paced settings Value clear communication, structure, and accountability Interested in opportunities that offer career advancement and meaningful impact Flexible with working hours and adaptable to new challenges

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Highly organized and dependable Virtual Assistant and former Office Manager with a proven record of achievements in administrative operations and human resources. Experienced in managing end-to-end recruitment, payroll coordination, and digital record-keeping with a high level of accuracy. Exceptional at building professional relationships through clear communication and proactive problem-solving. Committed to helping companies scale by implementing structured workflows and maintaining peak efficiency in fast-paced remote environments.

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Healthcare practice leaders and C-suite executives share a common bottleneck: administrative overload. When practice owners are buried under prior authorizations, chaotic intake queues, and fragmented patient workflows, clinical care and revenue growth suffer. Similarly, when founders spend hours triaging emails, managing multi-time-zone calendars, and tracking leads manually, high-level business strategy takes a backseat. I solve these operational bottlenecks. As a Healthcare Operations Specialist, Executive Assistant, and Medical VA, I step in as a strategic partner to streamline administrative workflows, automate recurring tasks, and keep operations running seamlessly. Whether optimizing EHR/EMR data management or driving outbound lead generation, I ensure practice leaders and executives regain 15+ hours a week to focus on what matters most—patient care and business expansion. What I Bring to Your Practice or Organization: Healthcare Operations & EMR/EHR Management:End-to-end support for patient intake optimization, prior authorization management, insurance verification, and data hygiene within systems like athenahealth (athenaNet), eClinicalWorks, and Epic—all while maintaining strict HIPAA compliance. C-Suite & Executive Support: High-level calendar and travel management across multiple time zones, C-suite inbox triage and gatekeeping, board meeting prep, expense tracking, and stakeholder communication. Lead Generation & Business Growth:Target audience prospecting, outbound email/LinkedIn campaign execution, lead scoring, and pipeline management using tools like [link hidden], HubSpot CRM, and Sales Navigator. Workflow & AI Automation: Designing smart, automated lead capture and administrative workflows using Zapier, Make, ChatGPT, and Claude to slash manual processing time. Core Tech Stack & Tools: EHR / EMR: athenahealth, eClinicalWorks, Epic, Kareo,Open dental,Therapy notes CRM & Sales: HubSpot, Salesforce, [link hidden], LinkedIn Sales Navigator Productivity & Automation:Zapier, Make, ChatGPT, Claude, Google Workspace, Microsoft 365, Notion, Trello, Asana Communication:** Slack, Zoom, Calendly,Google Calender ,Ring Central

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Results-driven Customer Success and Client Operations professional with 8 years of progressive experience across e-commerce, healthcare, real estate, customer support, client retention, and remote operations. Experienced in supporting international customers, managing high-volume service environments, coordinating appointments and client requests, resolving complex issues, and improving operational workflows. Proven ability to combine customer empathy, analytical problem-solving, CRM technology, and process improvement to deliver measurable business outcomes including 95% inquiry resolution within SLA, 20% reduction in escalations, 15% improvement in retention among repeat and VIP customers, 25% reduction in repetitive inquiries, 30% reduction in response times, and 25% improvement in lead conversion. Highly adaptable across remote, international, and fast-paced environments.

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Creative Graphic Designer with 4+ years of experience in Amazon A+ Content, product listing images, branding, packaging, and digital marketing assets for e-commerce businesses and international brands. Skilled at visual storytelling, competitor research, and managing multiple projects at once. Designs are built around the customer and focused on conversions.

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Highly organised, detail-driven Project Manager, Producer, Customer, Sales and Administrative Support professional with over 15 years of experience coordinating operations, managing client communications, and keeping fast-moving teams on track. Produced content distributed on Amazon Prime, Apple TV, Showmax, and other global platforms including Podcast for B2B clients. Skilled at juggling multiple priorities, maintaining accurate records, and delivering seamless support to executives, founders, and cross-functional teams. A proactive problem-solver who thrives in remote environments, fluent in Google Workspace, Slack, CRMs, and async communication. Fully equipped home office with backup power and dual monitors for uninterrupted productivity during US hours.

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Software Engineer with over 6 years of experience in software development, test automation, debugging, and business systems engineering. Proficient in Python, JavaScript, TypeScript, Ruby, and SQL, with a strong foundation in mathematics, algorithms, logical reasoning, and software quality assurance. Experienced in reviewing code, identifying defects, testing edge cases, validating outputs, and maintaining data integrity. Currently pursuing an MBA in Business Analytics and AI, with an interest in applying programming expertise and analytical reasoning to AI training, LLM-generated code evaluation, and model response quality assessment.

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Executives hire me when things are moving fast and they can't afford for anything to slip. Over the past four years I've supported founders in the US, Spain, and South Korea, a Berlin-based tech company, and C-suite teams across multiple time zones, keeping inboxes clear, travel smooth, finances reconciled, and projects on track while they focused on the work that actually needed them. I work across QuickBooks, Xero, Asana, Notion, and most tools that land in my inbox. I pick things up fast, ask the right questions, and rarely need to be told something twice.

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E-commerce & Growth Marketing Consultant | D2C & B2C | Shopify, Amazon, CRO & Lifecycle Marketing I’m a CIM-certified digital marketing and e-commerce professional with 9+ years of experience across wellness, healthcare, and consumer electronics, including Hi-Lyte, My 1Health, and LG Electronics. My strength is connecting customer acquisition, the online shopping experience, and retention. I combine growth strategy with hands-on execution across storefront optimisation, performance marketing, CRM, SEO, and product launches, focusing on online sales, conversion, and marketing efficiency. I have worked with US consumer brands and across international markets, coordinating creative, development, product, sales and external partners to deliver campaigns and e-commerce projects. SELECTED EXPERIENCE AND IMPACT Hi-Lyte | E-commerce & Growth Marketing • Supported the Adapted Nutrition to Hi-Lyte rebrand, including a Shopify storefront overhaul, content migration and brand alignment. • Improved product-page conversion through layout, imagery and CTA optimisation, and supported strong Meta retargeting performance by aligning product pages with campaign creative. • Managed storefront merchandising and promotional experiences across product launches, seasonal campaigns, bundles, subscription offers and VIP initiatives. • Improved email deliverability through audience segmentation, database cleanup and platform migration, with subsequent work spanning Klaviyo campaigns and lifecycle automation. • Coordinated Shopify and Amazon fulfilment workflows, including SKU alignment, inventory coordination and subscription-order troubleshooting. My 1Health | Global Growth Marketing • Increased online sales by 26%, improved ROAS by 20% and grew organic traffic by 125% year over year. • Led acquisition strategy across paid media, SEO, content and partner channels, covering budget allocation, campaign optimisation and landing-page experimentation. • Developed segmented lifecycle programmes for onboarding, education, retention and reactivation. • Translated analytics, CRM and advertising data into performance reporting, forecasts and channel recommendations. LG Electronics East Africa | Digital Marketing & E-commerce • Managed digital commerce activity across 7 countries and 11 retail partners, covering product merchandising, channel campaigns and online go-to-market execution. • Increased “Where to Buy” clicks by 462% and conversion rate by 1,027%, with annual website traffic reaching 2.7 million. • Coordinated new product introductions and promotional campaigns across product, marketing, sales and retail partners. • Optimised product visibility and customer journeys across brand websites and retail e-commerce channels. CORE EXPERTISE • E-commerce strategy and management • Shopify storefront optimisation • Amazon marketplace management • Conversion rate optimisation • Paid acquisition • CRM and lifecycle marketing • Subscription programmes • Product launches and merchandising • SEO and content strategy • Analytics and attribution • Cross-functional project management PLATFORMS AND TOOLS Shopify, Klaviyo, Google Ads, Meta Ads, GA4, Google Tag Manager, Google Search Console, SEMrush, HubSpot and Mailchimp. I’m seeking e-commerce and growth marketing opportunities with D2C and B2C brands where online sales are a core revenue channel, particularly roles combining commercial planning, acquisition, storefront performance and customer retention.

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A highly skilled Full Stack Software Engineer with over 6 years of experience in developing scalable and business-critical applications, serving hundreds of thousands of users. Expert in [link hidden], C#, AI/ML, Python, Java, ReactJS, and Android, with a strong proficiency in debugging, software testing, and optimization. Adept at architecting and deploying microservices using Java SpringBoot and ReactJS, and automating CI/CD pipelines with Jenkins. Experienced in integrating payment gateways for major platforms, delivering seamless transaction solutions for over 30 storefronts. Committed to ensuring 100% SLA compliance while providing robust support across staging and production environments. Strong collaborator with expertise in pair programming, code reviews, and system integration testing. Passionate about delivering user-friendly, elegant solutions that align with business goals and enhance overall application performance.

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I am an ICT professional and Junior Software Developer with proven experience as a Virtual Assistant and Customer Support specialist. I excel at managing calendars, coordinating meetings, handling client communication, and streamlining workflows using tools such as Google Workspace, Slack, and Zoom. My technical background includes training in React, TypeScript, Tailwind CSS, and Git, alongside ICT support and troubleshooting. This combination of organizational expertise and technical skills allows me to bridge administrative and technical functions, ensuring smooth operations and effective problem‑solving. I am detail‑oriented, proactive, and adaptable, with a strong commitment to professionalism and continuous learning.

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