Virtual AssistantVirtual Assistant
Paul
$1,500
per month
($9/hour)
Profile Description
I'm Paul Njoroge Njenga, an experienced Executive and Administrative Assistant with a strong background in calendar management, customer communication, CRM systems, task coordination, data management, and operational support. Supporting amazing companies across different timezones here in Nairobi, Kenya and am done hiding. I thrive in fast-paced environments where organization, discretion, and initiative matter. Whether it's managing your daily schedule, coordinating appointments, keeping proje...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Sales & Business Development
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Human Resources
Software Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Executive Virtual Assistant
Upwork
Mar 2021 - Present
Key Achievements:
Managed executive calendars and inboxes across multiple international time zones, reducing response delays by 60% while maintaining zero-backlog standards. Coordinated 30+ international business trips annually across the US, UK, Australia, and Africa with no scheduling disruptions. Managed and maintained over 200 CRM accounts, ensuring accurate records and smooth stakeholder communication. Handled 80+ daily customer interactions across email, phone, and live chat while maintaining high service standards. Supported cross-functional teams using Asana, Trello, and ClickUp to improve project coordination and workflow efficiency. Prepared executive briefing notes, meeting agendas, and stakeholder communications for leadership teams.