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SEO and digital marketing specialist with technical SEO, content strategy and AI optimisation experience.

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Digital marketer with 5 years of experience in SEO, content strategy, and performance analytics, including 3 years building automations and workflows in GoHighLevel, Zapier, and [link hidden] for US-based clients. Strong in on-page and technical SEO, keyword research, site audits, and monthly reporting using Ahrefs, Semrush, and Google Search Console. Comfortable turning audit findings into clear recommendations and executing on-page fixes directly in WordPress, Shopify, Wix, and Squarespace. Analytical, detail-oriented, and self-managed, with a track record of improving organic visibility and streamlining operations through structured, data-driven work.

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Strategic Operations Executive and former COO with over a decade of experience scaling high-growth teams in fast-paced, remote environments. Expert in architecting Lean Agile workflows, removing operational bottlenecks, and managing cross-functional creative teams. Proven track record of working directly with founders to translate aggressive growth goals into high-performance execution.

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I have experience in TikTok Shop management, e-commerce operations, administrative support, executive assistance, customer success, marketing, and finance. My experience includes supporting TikTok Shop and Shopify operations, product research, product listings, social media management, content creation, and promotional campaigns. I have also handled Meta Ads, lead generation, cold outreach, client communications, performance reporting, invoice auditing, inventory management, and Amazon FBA shipment coordination. I am proficient in tools such as Canva, CapCut, Google Workspace, Microsoft 365, GoHighLevel, HubSpot, ClickUp, [link hidden], and QuickBooks.

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Detail-oriented and adaptable Virtual Assistant with over 10 years of experience in customer service and 3 years of experience in executive and administrative support. Experienced in managing administrative tasks, coordinating daily operations, handling client communications, and providing reliable support to executives and business teams. Skilled in calendar and inbox management, sales support, lead management, and workflow organization. Known for strong communication, organizational skills, and the ability to prioritize responsibilities, work independently, and maintain efficiency in fast-paced environments while ensuring excellent client service and satisfaction.

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I’m Julieth, a reliable and organized Virtual Assistant from Tanzania who enjoys helping people and businesses stay organized, keep things moving, and get work done properly. My experience combines virtual assistance, administrative support, CRM management, customer communication, research, social media management, and basic business automation. I work with tools such as Salesforce, Airtable, [link hidden], Google Workspace, Microsoft Office, Zapier, and Make. I’m comfortable learning new tools and adapting to different workflows depending on what a business needs. One experience that shaped the way I work was my previous remote AI project. I joined the project in an entry-level role, but within just two months, I was promoted to a Quality Analyst position because of the quality of my work, attention to detail, analysis, and the way I took responsibility for the tasks assigned to me. That experience taught me something important: ownership matters. I believe that when I take responsibility for a task, I should not only complete it, but make sure it is done carefully, accurately, and to the best of my ability. I also learned to ask questions when something is unclear, look for solutions instead of waiting for problems to grow, and take pride in delivering quality work. As a Virtual Assistant, I can support you with administrative tasks, data entry, internet research, email and calendar management, document organization, CRM updates, customer follow-up, social media support, Google Workspace tasks, and simple workflow automation. I’m comfortable working independently and communicating with remote teams. I understand that a good Virtual Assistant is not just someone who completes a task, you need someone you can trust to take ownership, follow through, pay attention to details, and keep you informed. My goal is to become a dependable extension of your team and give you more time to focus on the parts of your business that need your attention.

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Provided executive-level administrative and operational support to licensed REALTORS®, brokers, investors, and real estate teams while ensuring efficient day-to-day business operations. Managed complex calendars, scheduled appointments, buyer consultations, listing presentations, property showings, inspections, appraisals, final walkthroughs, open houses, and closing appointments. Coordinated residential real estate transactions from contract to closing by preparing, reviewing, organizing, and tracking purchase agreements, disclosures, addendums, amendments, and other transaction documents. Maintained compliance with transaction deadlines and communicated regularly with buyers, sellers, lenders, escrow and title companies, attorneys, inspectors, contractors, vendors, and other parties involved in each transaction. Managed CRM systems by entering, updating, and maintaining client information, transaction records, lead pipelines, follow-up schedules, and electronic filing systems while ensuring data accuracy and confidentiality. Generated reports, spreadsheets, listing presentations, Comparative Market Analyses (CMAs), property research, and market data to support pricing strategies and business decisions. Supported listing management by creating and updating MLS listings, verifying property information, coordinating professional photography and videography, preparing marketing materials, and ensuring listing accuracy across multiple real estate platforms. Developed and managed digital marketing campaigns by creating engaging social media content, including graphics, reels, videos, captions, newsletters, email campaigns, brochures, flyers, and promotional materials to increase brand visibility and generate leads. Conducted high-volume outbound cold calls to homeowners, absentee owners, landlords, and property investors to identify motivated sellers and acquisition opportunities. Built rapport with prospects, handled objections professionally, gathered detailed property information, qualified leads based on motivation and timeline, and scheduled appointments for acquisition managers and real estate agents. Performed consistent lead nurturing through phone calls, text messages, emails, and CRM follow-up campaigns to maximize conversion rates and maintain a healthy sales pipeline. Collaborated with acquisition specialists, sales teams, and brokerage staff to ensure seamless lead handoffs and successful transaction outcomes. Managed incoming emails, phone calls, and client inquiries with professionalism, delivering exceptional customer service and maintaining strong client relationships. Demonstrated excellent organizational, communication, multitasking, problem-solving, and time management skills while working independently in fast-paced remote environments and consistently meeting performance goals and deadlines.

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A versatile and results-driven Virtual Assistant with 4+ years of experience supporting businesses across various industries, including SaaS, real estate, sales, affiliate marketing, and e-commerce. Experienced in lead generation, cold calling, appointment setting, inside sales, customer service, technical support, affiliate relationship management, and Shopify store operations. Skilled in building strong client relationships, engaging prospects, managing daily operations, and providing customer-focused solutions. Adaptable, resourceful, and committed to delivering quality work while helping businesses improve efficiency, strengthen customer relationships, and achieve their goals.

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Detail-oriented Executive Assistant with extensive experience managing virtual operations, including calendar management, social media, and email/SMS marketing campaigns. Skilled in CRM management, lead generation, and website maintenance. Proven ability to conduct research, draft documents, and handle client outreach strategies. Adept at streamlining processes and ensuring efficient daily operations to support executive functions and drive business growth.

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I am Nancy Njenga, a versatile Business Operations, Executive Support, E-commerce, and Digital Growth Specialist with over 6 years of experience supporting entrepreneurs, startups, and established businesses across different industries. I bring a strong combination of business understanding, organizational skills, digital expertise, and hands-on operational support. I help businesses stay organized, improve workflows, manage priorities, strengthen customer relationships, and keep important activities moving. I am proactive, dependable, detail-oriented, and comfortable taking ownership of responsibilities. I don't just wait for instructions; I understand objectives, identify what needs attention, take initiative, and follow through. I am also friendly, approachable, and easy to work with. I value teamwork, clear communication, collaboration, and building positive professional relationships. I work confidently both independently and as part of a team, adapting quickly to new systems, people, and business needs. What I Do Best Business & Executive Support: Administration, scheduling, email management, research, coordination, and daily operations. E-commerce Management: Shopify, Etsy, product listings, store operations, order management, and customer experience. Social Media & Digital Growth: Content creation, social media management, brand visibility, audience engagement, and marketing support. Customer & Client Relations: Communication, customer support, CRM management, lead follow-ups, and relationship building. Operations & Coordination: Workflow organization, documentation, reporting, task management, and process improvement. Tools & Technology Shopify | Etsy | HubSpot | Salesforce | Canva Pro | CapCut | Meta Business Suite | Google Workspace | Microsoft 365 | Slack | Trello | Notion | Asana | ClickUp | ChatGPT What You Can Expect From Me Ownership, accountability, and reliable follow-through. Clear, friendly, and professional communication. Strong organization and attention to detail. Initiative and practical problem-solving. Teamwork, collaboration, and a positive attitude. Adaptability and quick learning. Consistent commitment to quality and deadlines. My Work Approach I believe great working relationships are built on trust, communication, and accountability. Give me the objective, expectations, or SOP, and I will take ownership of the work, keep you informed, collaborate where needed, and follow through. I bring the skills to support your business, the initiative to keep things moving, and the commitment to make your work easier. Availability Available for full-time, long-term, and project-based opportunities. Flexible with time zones and comfortable supporting diverse teams and business environments.

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Customer Experience and Administration professional with over 9 years’ experience within the customer service, client management and remote administration sectors. Wide knowledge of handling large volumes of customer queries via phone, email, live chat and social media channels. Resolving complex issues, keeping accurate records and managing day-to-day operations. I am highly experienced in managing a team, monitoring performance, tracking KPIs, creating reports and working collaboratively with other departments. I have managed a team of 10 administrative staff. Also extremely organized, detail orientated and flexible. I am a strong communicator, problem solver and able to manage multiple tasks simultaneously. I am conversant in working independently in fast paced remote environments.

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With 7 years of hands-on experience, I bring proven expertise as a virtual assistant and e-commerce specialist. Core competencies include e-commerce, Shopify, Product Research and Listing, Inventory Management, Order Fulfillment, and Customer Service.

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With nearly 6 years of experience, I've had the privilege of collaborating with various professionals, including online coaches, real estate investors, recruitment specialists, and other business owners. My expertise spans credit repair specialist, insurance quoting analyst, customer service, sales associate, fraud analyst, data entry specialist, administrative assistant, real estate cold caller, and recruitment specialist. My capabilities are ever-expanding as I constantly strive to learn and push beyond my comfort zone. Clients often describe me as positive, driven, and eager to explore new possibilities. The focus of my business is to inspire others to stay creative and help them check off to-dos so they can be fully present for their true passions.

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Reliable Executive Assistant & Virtual Assistant with 15+ years of administrative experience and 7+ years in real estate. I help business owners stay organized, manage operations, coordinate projects, and get more done. Proactive, detail-oriented, tech-savvy, and ready to make your workload lighter from day one.

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Annlidya here, an Executive Assistant and Operations Partner based in Nairobi, Kenya, with over three years of hands-on remote experience supporting founders, CEOs and leadership teams across technology, BPO, creative and startup environments. I manage tasks, think ahead, build systems and make sure the people supported can lead with full clarity and confidence. My background in Economics gives me a natural edge when it comes to assessing priorities, spotting inefficiencies and making decisions that actually serve the bigger picture. trained through Athena's executive support program and ALX Africa's virtual assistance track and hold a Global Business Mentorship credential focused on leveraging AI in global business environments. What I bring to a role goes well beyond the basics. handle complex calendar management and scheduling optimization, executive inbox management and correspondence, meeting preparation, agenda development and AI-assisted meeting summaries, project coordination and task tracking across distributed teams, CRM management and pipeline integrity, financial reconciliation, expense tracking, invoice monitoring and subscription audits, travel coordination including multi-city itineraries, visa requirements, accommodations and cultural briefings, SOP creation and internal documentation, workflow automation, research and market intelligence, executive reporting and presentation preparation, stakeholder communication and relationship management, event planning and coordination, knowledge base development, onboarding systems design and cross-functional operations support. The results are measurable, reduced calendar conflicts by 30%, maintained a 95% on-time action item completion rate, saved executives an average of 10 or more hours every week and cut screening timelines from 21 days to 5 days using an AI-assisted hiring pipeline also improved financial forecast accuracy from 70% to 98%, automated onboarding from 10 days down to 48 hours and reduced manual task time by 20% through custom Zapier automations. The tools work with daily span the full spectrum of modern executive support. For productivity and communication, Google Workspace, Microsoft Office Suite, Slack, Microsoft Teams, Zoom, Google Meet, Loom and Notion. For project management I work across ClickUp, Asana, Trello, [link hidden], Basecamp, Motion, Airtable, Linear and Jira. On the CRM and sales side HubSpot, Salesforce, Zoho CRM, Pipedrive and Airtable CRM. For financial administration QuickBooks, Xero, FreshBooks, Stripe, Expensify, Brex, Ramp and Wave. For automation and AI Zapier, ChatGPT, Claude, Gemini, Notion AI, [link hidden], [link hidden], Fathom and Perplexity. For travel TripIt, Wanderlog, [link hidden], Airbnb and Google Maps. For communication and marketing support Mailchimp, Buffer, Hootsuite, Canva, Grammarly, ConvertKit and Sprout Social also work with Calendly, SavvyCal, Miro, Confluence, Dropbox, OneDrive, LastPass, Superhuman and Missive. Available full-time for remote engagements globally and you can expect confidentiality, reliability and genuine ownership seriously in everything Outside of work, believe that how you rest is just as important as how you work. play the saxophone and find that music keeps me sharp, present and creative in ways that directly carry into how the way show up professionally also spend time in gardens and nature. It resets my thinking and keeps me grounded. Definitely bring that same calm, intentional energy into my work every day.

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I have 11 years of professional experience, comprising 7 years in sales, 3 years in customer service, and 1 year as a virtual assistant. Throughout this time, I have developed strong skills in client relationship management, effective communication, and problem-solving. My experience in sales has equipped me with the ability to understand customer needs and drive results, while my background in customer service has strengthened my capacity to handle inquiries and resolve issues with professionalism and patience. In my role as a virtual assistant, I have honed my organizational and administrative skills, ensuring that tasks are completed accurately and efficiently. Collectively, these experiences have prepared me to contribute effectively, adapt quickly, and deliver high-quality work in a professional setting.

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Results-oriented Administrative Assistant with a proven track record of optimizing project outcomes. Skilled in strategic project management and team leadership. Seeking a challenging administrative role to leverage strong organizational, communication, and coordination skills while contributing to efficient business operations.

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Results-driven client success and operations professional with a strong background in executive communication, strategic relationship management, and operational coordination. Experienced in managing large client portfolios, improving service delivery processes, and supporting cross-functional teams to achieve measurable outcomes. Known for structured thinking, anticipatory problem solving, and building trusted partnerships with clients and stakeholders in fast-paced environments. Demonstrates strong adaptability and professionalism when working with international teams and remote collaboration systems.

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CPA-qualified (Parts I, II & III) accounting professional with nearly four years of experience in accounts receivable, billing, bookkeeping, and client support for U.S. and international clients. Skilled in QuickBooks Online, Xero, and Microsoft Dynamics 365, with 99%+ accuracy in invoicing, payment application, reconciliations, and collections follow-up. HIPAA-certified, with U.S. healthcare billing training covering insurance verification, claims, and denial management. Remote-native and experienced in handling 60+ daily client interactions by phone, email, and chat while maintaining a 98% quality rating. Available for the U.S, UK and AU business hours

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Greetings! Adrian here, a Customer Support Specialist with more than 5 years of experience in chat and phone-based support, 3 years in content moderation for social media marketplaces, and recent compliance experience in a multimedia company. Skilled in resolving customer concerns with empathy, accuracy, and professionalism while ensuring adherence to company policies and regulatory standards. Known for strong communication, problem-solving, and adaptability across fast-paced environments, with a proven ability to de-escalate complex situations, explain technical issues clearly, and maintain customer trust. Seeking to contribute expertise in customer care and compliance to a dynamic and growth-driven team.

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