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Dedicated Real Estate Marketing Assistant and Social Media Specialist with hands-on experience in property marketing, creative content production, and administrative support. Skilled in creating compelling visual assets using Canva and CapCut, managing social media channels, and handling client inquiries. Proficient in CRM management, scheduling, and Meta Ads, providing reliable operational and marketing execution to help real estate professionals grow their reach and close deals faster.

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Experienced Virtual Assistant with a background in customer service, sales support, real estate administration, lead management, CRM management, data entry, and appointment setting. I am highly organized, detail-oriented, reliable, and comfortable working independently in a remote environment. I communicate professionally, learn new tools quickly, and am committed to providing excellent customer service and supporting business operations.

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I am a multidisciplinary creative and operations professional with a strong background in social media management, graphic design, web design, and executive virtual assistance. I began my professional career in [phone hidden] as a Social Media Manager at an immigration consultancy, where I supported digital communication and online engagement strategies for clients seeking work and travel visas across multiple countries. I held this role from June [phone hidden] to December [phone hidden]. Building on my creative skill set, I transitioned into a Graphic Designer role at a production house, where I worked from February [phone hidden] to November [phone hidden]. In this position, I designed branding materials including banners, logos, and promotional assets for various clients, while collaborating closely with production and marketing teams. Alongside my full-time roles, I have operated as a freelance graphic and web designer since December [phone hidden], delivering branding, visual design, and website solutions for independent clients and businesses. In January [phone hidden], I began working as an Executive Virtual Assistant for a Miami-based company, PLM (Professional Life Management), where I currently support the CEO. In this role, I provide high-level administrative and operational support across a wide range of services, including scheduling, travel coordination, task management, client communication, documentation, spreadsheets, and general business operations. PLM delivers personalized solutions across areas such as relocation, cleaning services coordination, logistics, bookings, and administrative support, and I play a key role in ensuring smooth day-to-day execution. Overall, I bring a unique blend of creative, technical, and operational expertise, with experience supporting both individual clients and business leaders in fast-paced, service-driven environments.

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Result-driven Customer Success professional with nearly two decades of expertise spanning strategic sales, customer satisfaction, operations leadership, customer life cycle management, and high value account retention. Proven track record in scaled customer engagement, data-driven health monitoring, proactive churn mitigation, and acceleration product adoption across diverse business markets. Adept at conducting strategic business reviews and partnering with cross-functional teams to deliver solutions that protect revenue and maximize customer lifetime values. Fluent in modern client management and structured communication strategies to scale value delivery in the sales environment.

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Dynamic and results-oriented sales and customer service professional with over 7 years of progressive experience across retail, manufacturing, real estate, and hospitality industries. Proven expertise in territory sales management, client relations, and customer service excellence, with a strong record of meeting and exceeding sales targets. Skilled in identifying market opportunities, promoting products, and leading teams to deliver outstanding customer experiences. Combines a solid foundation in financial analysis with practical experience in retail operations and team coordination. Recognized for professionalism, adaptability, and a customer-first approach that drives business growth and brand loyalty. Key Strengths Territory & Retail Sales Management Customer Service & Relationship Building Team Coordination & Leadership Product Knowledge & Cross-Selling Market Research & Opportunity Identification Financial Reporting & Cash Handling Communication & Negotiation Skills Administration skills

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I am a Computer Science graduate with software engineering training and practical experience in IT, virtual assistance, graphic design, customer service, data management, and digital tools. I have strong English proficiency, with excellent written and verbal communication skills, and I am comfortable communicating professionally with clients and teams. I am highly organized, detail-oriented, adaptable, and comfortable working independently or as part of a team. I have experience with Google Workspace, Microsoft Office, Canva, Figma, HTML, CSS, JavaScript, Python, Git, and GitHub. I am a quick learner with strong problem solving skills and a commitment to delivering accurate, reliable, and high-quality work.

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Results-driven SEO Specialist and Virtual Assistant with over 5 years of experience in digital marketing, administrative support, and online business management. Skilled in SEO strategy, social media management, lead generation, and funnel building, with a strong track record of helping clients boost visibility, streamline operations, and scale their brands. Adept at handling diverse tasks—from keyword optimization and analytics tracking to content scheduling, CRM updates, and client communications. Known for being proactive, detail-oriented, and highly adaptable in fast-paced remote environments, delivering consistent results with professionalism and precision.

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Results-driven E-Commerce Professional with over 10 years of specialized experience in content management, catalog operations, and digital commerce optimization. Proven track record of driving revenue growth through strategic SEO implementation, catalog management, and cross-functional team leadership. Expert in Amazon and Wayfair marketplace operations, with demonstrated success in scaling product listings by 50% and improving operational efficiency by 25%. Adept at leveraging data analytics and conversion optimization strategies to enhance user experiences and boost sales performance by up to 30%. Skilled in vendor relations management, inventory coordination, and implementing innovative content strategies that reduce error rates from 35% to 4%. Committed to delivering excellence in B2C e-commerce environments through strategic execution, process improvement, and comprehensive platform optimization.

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Organized and proactive Virtual Assistant with experience supporting executives, clients, and remote teams through administrative coordination, CRM management, client communication, lead generation, SEO, reporting, and follow-ups. Proficient in Google Workspace and Microsoft Office, with strong attention to detail, communication, and the ability to manage multiple priorities in fast-paced environments.

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Detail-oriented Virtual and Executive Assistant with 16+ years of experience in administrative operations, executive support, and process documentation. Known for building operational infrastructure from scratch, driving measurable outcomes, and bringing calm efficiency to fast-moving environments. Currently leading the independent build of an AI-powered agent for a U.S. real estate brokerage using the Claude API, Supabase, Vercel, and GitHub. Certified Atlas EA. Experienced across real estate operations, executive coaching support, and corporate conference delivery, with a consistent track record of anticipating needs, improving processes before being asked, and becoming genuinely useful to a team very quickly.

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E-commerce & Growth Marketing Consultant | D2C & B2C | Shopify, Amazon, CRO & Lifecycle Marketing I’m a CIM-certified digital marketing and e-commerce professional with 9+ years of experience across wellness, healthcare, and consumer electronics, including Hi-Lyte, My 1Health, and LG Electronics. My strength is connecting customer acquisition, the online shopping experience, and retention. I combine growth strategy with hands-on execution across storefront optimisation, performance marketing, CRM, SEO, and product launches, focusing on online sales, conversion, and marketing efficiency. I have worked with US consumer brands and across international markets, coordinating creative, development, product, sales and external partners to deliver campaigns and e-commerce projects. SELECTED EXPERIENCE AND IMPACT Hi-Lyte | E-commerce & Growth Marketing • Supported the Adapted Nutrition to Hi-Lyte rebrand, including a Shopify storefront overhaul, content migration and brand alignment. • Improved product-page conversion through layout, imagery and CTA optimisation, and supported strong Meta retargeting performance by aligning product pages with campaign creative. • Managed storefront merchandising and promotional experiences across product launches, seasonal campaigns, bundles, subscription offers and VIP initiatives. • Improved email deliverability through audience segmentation, database cleanup and platform migration, with subsequent work spanning Klaviyo campaigns and lifecycle automation. • Coordinated Shopify and Amazon fulfilment workflows, including SKU alignment, inventory coordination and subscription-order troubleshooting. My 1Health | Global Growth Marketing • Increased online sales by 26%, improved ROAS by 20% and grew organic traffic by 125% year over year. • Led acquisition strategy across paid media, SEO, content and partner channels, covering budget allocation, campaign optimisation and landing-page experimentation. • Developed segmented lifecycle programmes for onboarding, education, retention and reactivation. • Translated analytics, CRM and advertising data into performance reporting, forecasts and channel recommendations. LG Electronics East Africa | Digital Marketing & E-commerce • Managed digital commerce activity across 7 countries and 11 retail partners, covering product merchandising, channel campaigns and online go-to-market execution. • Increased “Where to Buy” clicks by 462% and conversion rate by 1,027%, with annual website traffic reaching 2.7 million. • Coordinated new product introductions and promotional campaigns across product, marketing, sales and retail partners. • Optimised product visibility and customer journeys across brand websites and retail e-commerce channels. CORE EXPERTISE • E-commerce strategy and management • Shopify storefront optimisation • Amazon marketplace management • Conversion rate optimisation • Paid acquisition • CRM and lifecycle marketing • Subscription programmes • Product launches and merchandising • SEO and content strategy • Analytics and attribution • Cross-functional project management PLATFORMS AND TOOLS Shopify, Klaviyo, Google Ads, Meta Ads, GA4, Google Tag Manager, Google Search Console, SEMrush, HubSpot and Mailchimp. I’m seeking e-commerce and growth marketing opportunities with D2C and B2C brands where online sales are a core revenue channel, particularly roles combining commercial planning, acquisition, storefront performance and customer retention.

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Results-driven Senior Account Executive and Full-Cycle Sales Professional with over a decade of comprehensive expertise in strategic pipeline management, consultative selling, technical product demonstrations, and driving revenue growth across international markets. Proven track record of consistently exceeding monthly and quarterly targets by executing end-to-end sales processes—from cold outreach and deep-dive discovery sessions to closing high-value contracts and optimizing client onboarding. Adept at leveraging advanced CRM platforms (Salesforce, HubSpot) and lead generation tools (ZoomInfo, Lusha, Apollo) to forecast revenue, maintain rigorous pipeline hygiene, and deliver tailored ROI solutions. Recognized for exceptional team leadership, solution selling, and market analysis that cultivate long-term customer loyalty and business scalability.

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Customer-focused professional skilled in sales, admin support, great communication skills and client relations.

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Results-Oriented Digital Marketing Specialist with 7+ years of experience supporting brands across Kenyan and international markets. Highly skilled in planning and executing targeted digital marketing strategies that drive measurable results, including a 20% lift in online visibility and overall reach. Expert in managing and optimizing paid media campaigns on Google Ads, Bing Ads, and Meta Ads, consistently achieving up to a 30% increase in conversions. Strong background in budget management, cost control, and data-driven performance enhancements, contributing to a 25% improvement in ROI. Proficient in analyzing campaign analytics to provide clear, actionable insights that strengthen decision-making and boost client satisfaction by 20%. Well-versed in conducting detailed website and content audits and implementing SEO improvements that have delivered a 25% rise in organic traffic. Experienced in producing SEO-driven content for websites and social media, resulting in enhanced engagement of up to 25%. Demonstrated success in optimizing Google Business Profiles to elevate local rankings and increase customer visibility. Equipped with a proven track record of delivering high-impact marketing outcomes and prepared to elevate your digital presence to the next level.

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### Professional Summary Results-driven and creative Social Media Manager and Marketing Professional with experience in social media strategy, content creation, brand development, and lead generation. Skilled in transforming creative ideas into engaging content that attracts audiences, builds brand awareness, and creates business opportunities. Successfully grew a travel agency's social media presence organically from 0 to 156 followers, generating 4,610 views and 20 customer inquiries in less than a month, without paid advertising. Proficient in Canva, CapCut, Meta Business Suite, content planning, video editing, and performance analytics. My goal is simple: to help businesses grow, connect with their ideal customers, and turn their social media presence into measurable results. I don't just create content—I develop strategies that make people stop, connect, and take action.

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I'm a detail-oriented Virtual Assistant with 2+ years of experience in remote operations, customer communication, administrative support, compliance, and documentation. I help businesses stay organized, respond to customer needs, manage information accurately, and keep day-to-day tasks on track. Here's how I can support you: • Customer and client communication • Email and inbox management • Calendar and appointment coordination • Data entry and record management • Customer inquiries and follow-ups • Documentation and file organization • Reports, trackers, and administrative support • Research and information verification My experience includes: • Handling high-volume customer and case information • Maintaining accurate records and documentation • Coordinating schedules and follow-ups using Google Calendar • Communicating professionally with customers and internal teams • Handling confidential information with discretion • Following detailed procedures and client-specific requirements Tools I use: Google Workspace, Microsoft Office, Slack, Zendesk, Looker, Maestro, Yext, Canva, CapCut, ChatGPT, Asana, Hubspot, ClickUp, and Claude. What you can expect from me: • Professional and clear communication • Strong attention to detail • Organized and reliable follow-through • Calm and respectful customer service • Quick to learn new systems and workflows My goal is to be a dependable support partner who helps keep your clients, information, and daily operations organized.

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I’m Wengielyn Alegre, an experienced SEO Specialist skilled in on-page optimization, link building, keyword research, and technical SEO audits. I’ve helped websites improve their rankings, organic traffic, and overall visibility through data-driven and white-hat strategies. I’m proactive, detail-oriented, and focused on delivering measurable results from building quality backlinks to optimizing content that converts. My goal is to help your website grow with smart, sustainable SEO strategies that bring real business impact.

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Strategic Team Lead overseeing a high-volume customer support unit. I specialize in driving team performance through data-driven coaching, increase in First Call Resolution (FCR) and consistently exceeding CSAT benchmarks. My focus is on balancing operational efficiency with a world-class customer experience.

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Hi! I’m a detail-oriented professional with experience in data entry, documentation, and information management. Skilled in preparing documents, organizing records, and handling data with accuracy and attention to detail. Adaptable and committed to continuous learning, with a focus on delivering reliable and quality work. Open to opportunities where I can contribute my skills in documentation, data management, and technology-related tasks while supporting productive and efficient workflows.

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Detail-oriented Virtual Assistant skilled in executive support, project coordination, calendar management, and client communication, delivering reliable and efficient administrative solutions.

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