Executive Assistant / / HR Manager / Team LeaderExecutive Assistant / / HR Manager / Team Leader

Job Responsibilities:

• Serve as Executive Assistant and project coordinator for the CEO, managing scheduling, priorities, and day-to-day administrative needs. • Coordinate client bookings and develop communication templates for consistent, professional client contact. • Prepare operational updates and track project progress to keep deliverables moving on schedule. • Organize digital repositories and maintain data, res... more...

Job Responsibilities:

• Manage the CEO’s calendar, email, meetings, documents, and communications, keeping priorities organized and follow-ups on track. • Oversee daily operations, administrative workflows, and project implementation across 10+ properties. • Lead the end-to-end accounting cycle, including invoicing, billing, reconciliation, timesheets, and report validation. • Prepare monthly, quarterly, and annual fin... more...

Job Responsibilities:

• Handled administrative tasks, bookkeeping, email management, and file management. • Created WhatsApp and email communication templates for customer and client messaging. • Conducted market and competitor analysis to inform the website and business positioning. • Designed and developed the company website using Squarespace.

Job Responsibilities:

• Worked directly with the founder and CEO to produce content for the brand, which she also models. • Edited short-form videos using CapCut for publishing on TikTok and Instagram. • Wrote captions and scheduled and posted content on TikTok and Instagram. • Edited product photos in Photoshop and Canva to change garment colors, showing the available color options on the brand’s Shopify store.

Job Responsibilities:

• Managed the executive’s calendar, email, travel arrangements, and administrative tasks. • Coordinated internal and external communication on the executive’s behalf. • Led a document repository project to organize and centralize files.

Job Responsibilities:

• Managed lead generation through calls, email, and WhatsApp outreach to prospective clients. • Gathered, consolidated, and organized data, files, and repositories. • Delivered weekly analytics and performance reports.

Job Responsibilities:

• Managed the knowledge base for the CommonSpirit Health (formerly Catholic Health Initiatives) service desk account. • Updated knowledge bases, created training materials, conducted coaching, and monitored compliance. • Coordinated with international teams.

Job Responsibilities:

• Supported the CommonSpirit Health (formerly Catholic Health Initiatives) account as IT Service Desk Manager. • Led team performance, training, coaching, attendance, KPIs, and escalations. • Facilitated onboarding and operational training; collaborated cross-departmentally on process updates. • Interviewed potential staff fit for the job role

Job Responsibilities:

• Managed daily social media activities and scheduled posts. • Responded to customer inquiries and booking requests.

Job Responsibilities:

• Provided technical support. • Managed escalations. • Coordinated with international teams.

Job Responsibilities:

• Handled escalations, client and team meetings, trending-issue and end-of-day reports, action plans, coaching, and attendance and KPI monitoring. • Facilitated onboarding and operational training; collaborated cross-departmentally on process updates. • Piloted new game accounts and contributed to process improvement.

Job Responsibilities:

• Managed escalations across the line of business and facilitated meetings with clients and internal teams. • Provided technical support. • Daily solved escalation updates.

Job Responsibilities:

• Delivered sales training • Monitored metrics of all agents • Managed billing and technical issue resolution.

Job Responsibilities:

• Supported UK customers with technical, billing, and upselling calls. • Managed escalations. • Coordinated with international teams.

Job Responsibilities:

• Handled inbound sales • Handled basic technical support • Handled billing concerns.