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I am a virtual assistant with more than 3 years of expertise in appointment setting( ISA ), operations and B2B communication. Additionally, I have six years of experience as a customer service support, technical and hardcore sales.

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Highly organized and results-driven Executive Virtual Assistant with over 10 years of experience in BPO, remote operations, and administrative support. Skilled in executive assistance, calendar and email management, client coordination, workflow optimization, documentation, and daily business operations. Experienced in supporting Australian and international businesses, managing multiple accounts, coordinating teams, and ensuring efficient execution of business priorities. Resourceful, proactive, and committed to delivering reliable executive and operational support.

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With my 7+ years of proffessional life, I have gathered so much discipline in various fields and capacities of work. I live by the rule of NEVER STOP LEARNING.

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Results-driven sales and customer service professional with over 6 years of experience in retail sales, telesales, customer support, lead generation, CRM, and business development. Skilled in handling customer inquiries, resolving complaints, generating leads, achieving sales targets, and building strong customer relationships. I am a reliable, adaptable, and self-motivated professional with excellent communication and problem-solving skills, ready to contribute to a high-performing team.

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Dear Hiring Manager, My name is Carlo Tumulak, and I am based in the Philippines. I am writing to express my strong interest in joining your organization. With extensive experience in customer service, telemarketing, cold calling, appointment setting, and sales, I am confident that my skills and professional background would make me a valuable addition to your team. I began my career in the BPO industry as a Customer Service Representative, supporting major accounts such as Amazon and Expedia for over three years. While supporting Amazon, I handled customer inquiries regarding order tracking, refunds, account concerns, and compensation requests. This experience strengthened my attention to detail, problem-solving abilities, and commitment to providing excellent customer service. While supporting Expedia, I assisted customers with airline bookings, hotel reservations, car rentals, and cruise arrangements. Working in a fast-paced, high-volume environment helped me develop the ability to remain calm, efficient, and customer-focused while handling multiple concerns. I also gained telemarketing experience through a U.S.-based healthcare campaign, where I conducted pre-qualification screenings for seniors aged 65 and above. After determining eligibility, I clearly explained updated Medicare benefits and facilitated live transfers to licensed Medicare specialists. Most recently, I worked as a Real Estate Cold Caller, handling both inbound and outbound calls, emails, and text messages. I used CRM and communication platforms such as GoHighLevel, Smarter Contact, and CallTools to engage with property owners and licensed real estate agents, identify potential opportunities, and schedule qualified appointments. My core strengths include telemarketing, appointment setting, real estate cold calling, customer service, lead generation, and call scheduling. I take pride in my communication skills, professionalism, reliability, and ability to quickly build rapport with clients and prospects. I would welcome the opportunity to discuss how my experience, work ethic, and dedication can contribute to your organization’s success. Thank you for taking the time to review my application. I look forward to the opportunity to speak with you and hopefully become part of your team. Sincerely, Carlo Tumulak

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Hi there! Here's a quick summary about me: In [phone hidden], I started my first part-time job as a Social Media Manager. My tasks includes Captioning, Scheduling and creating interactive contents. In [phone hidden], I worked in a BPO company as a Mortgage Specialist. I processed loan applications, I take minimal inbound and outbound calls. It's mostly administrative tasks which includes cross checking documents, verifying payoffs, CRM management, and phone management. Then I became the Client Support Specialist in [phone hidden]. Managing 4 accounts with minimal calls and more of admin tasks. In [phone hidden], I started working as an Admin Assistant and Social Media Manager for a cleaning company in Australia. I handle content creatives, ideas, captioning, scheduling, appointment setting, staff and client messages, email management, client & staff sourcing and phone management.I'm a dedicated Virtual Assistant with a positive personality, I make sure to complete tasks at the given time. I'm a mom of a 2 year old son. I'm beyond motivated to work hard, to be fully committed--and love what I do! I care for my client's businesses, I'm a business partner you can definitely count on. If you're interested in working with me, I'm happy to provide you the assistance that you need!

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Customer-focused professional with nearly 11 years of combined experience in customer support, technical support, sales, training, and virtual assistance. Skilled in chat, email, and phone support, CRM platforms, customer relationship management, issue resolution, and documentation. Adaptable, organized, and quick to learn new tools and processes, with a strong commitment to delivering excellent customer experiences and supporting business goals.

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dedicated professional with nearly three years of experience in executive, operations, and administrative assistance, and close to five years in English language education. My career reflects a steady growth from teaching and communication to operations and executive support, where I’ve built a strong reputation for organization, adaptability, and efficiency. As a Remote Executive Assistant and Operations Specialist, I manage calendars, coordinate outreach, and maintain organized workflows that keep teams productive and aligned. My teaching background strengthened my communication and problem-solving skills, while my experience in operations and analysis developed my eye for process improvement and detail-oriented execution.

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Experienced Virtual Assistant and Administrative Professional with 9 years of experience in the BPO industry, specializing in healthcare administration, medical billing, real estate portfolio management, customer service, and sales support. Skilled in handling administrative tasks, managing work orders, coordinating maintenance requests, communicating with clients and tenants, maintaining accurate records, and managing high-volume calls. I am organized, detail-oriented, adaptable, and committed to delivering efficient, accurate, and professional service. I can work independently, manage multiple priorities, and proactively resolve issues while maintaining confidentiality and building positive client relationships. I am seeking a long-term remote opportunity where I can contribute my experience, strengthen business operations, and support the company's growth.

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Customer service pro: 5+ years, 3+ in QA, 1 in team lead. Organized, detail-oriented, results-driven

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I’m highly experienced in real estate cold calling, lead generation, real estate wholesaling, email and text marketing, and appointment setting. I know how to run comparables and present offers. I also have a solid background in handling different campaigns like sales, healthcare, financial, and mortgage. I’ve also been an executive assistant for a mortgage loan officer. I am familiar with a lot of tools like MOJO Sells, MLS, Cole Realty, Real Geeks, REI Reply, PropStream, InvestorLift, Vulcan7, FollowUpBoss, [link hidden], GoHighLevel, MS Office, and Google Workspace.

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I am a highly organized and adaptable Executive Virtual Assistant and Data Operations Professional with over 9 years of cross-functional experience managing operations, administrative systems, and high-stakes database reporting. I expertly bridge the gap between physical operational oversight and digital workspace organization. I have proven competency in managing multi-stakeholder calendars, asynchronous cloud collaboration (SharePoint, Google Drive), dynamic database management, and complex data/video annotation workflows for AI model training. I bring a disciplined, process-oriented framework, meticulous attention to detail, and a calm, problem-solving mindset optimized for fast-paced, multicultural remote teams.

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I have worn a lot of hats over the years — General VA, GHL Specialist, IT Support, Lead Gen, Customer Service, and Sales, and that is honestly what makes me valuable. I understand both the technical side and the business side. I have built funnels and automations inside GoHighLevel, dealt with frustrated customers without taking things personally, generated and qualified leads, and closed deals when needed. I’m comfortable figuring things out, whether it’s a tech issue, a messy backend, or a broken workflow. I like organizing systems so everything runs smoothly and no details get missed. What makes me a great hire is: I do not just do tasks, I take ownership. If something breaks, I fix it. If a process is messy, I clean it up. If leads are not converting, I look at why. I can adjust quickly when things change, and I genuinely care about doing the job right, not just getting it done. You would not have to chase me — I do not wait to be told every little thing. If something needs fixing, improving, or following up on, I handle it. I treat the business like it’s mine because that’s the level of ownership I believe in.

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Results-driven professional with experience in sales support, customer service, order processing, client relationship management, and administrative tasks. Skilled in coordinating sales operations, handling customer inquiries, preparing product presentations, and maintaining accurate records. Highly organized, detail-oriented, and adaptable, with a strong commitment to supporting sales teams and ensuring smooth daily operations.

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Results-driven sales professional with hands-on experience in developer-side real estate across Nairobi's Kilimani, Westlands and Kileleshwa markets. I guide buyers from first site visit to signed agreement: matching units to client budgets, preparing Letters of Offer and structured payment plans, and coordinating with legal teams to keep deals moving. I've guided 50+ prospective buyers through site visits, prepared 20+ Letters of Offer at Royal Properties, and built a network of 120+ external property agents at Maylan Park Residence. What sets me apart is the mix of sales and technical skills. With a Bachelor of Business Information Technology from Strathmore University, I build tracking systems, analyse performance data, and run digital campaigns, including TikTok Live, Meta, and paid ads, that grew an audience by 1,000+ followers in three months. I'm comfortable with CRMs like Zoho and Bitrix24, Power BI, SQL and Google Analytics, and I work fluently in English, Swahili and conversational Spanish. I bring a client-first approach, strong organisation, and a drive to turn leads into closed deals. I'm looking for a sales specialist or sales executive role where I can keep growing revenue.

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I’m Julieth, a reliable and organized Virtual Assistant from Tanzania who enjoys helping people and businesses stay organized, keep things moving, and get work done properly. My experience combines virtual assistance, administrative support, CRM management, customer communication, research, social media management, and basic business automation. I work with tools such as Salesforce, Airtable, [link hidden], Google Workspace, Microsoft Office, Zapier, and Make. I’m comfortable learning new tools and adapting to different workflows depending on what a business needs. One experience that shaped the way I work was my previous remote AI project. I joined the project in an entry-level role, but within just two months, I was promoted to a Quality Analyst position because of the quality of my work, attention to detail, analysis, and the way I took responsibility for the tasks assigned to me. That experience taught me something important: ownership matters. I believe that when I take responsibility for a task, I should not only complete it, but make sure it is done carefully, accurately, and to the best of my ability. I also learned to ask questions when something is unclear, look for solutions instead of waiting for problems to grow, and take pride in delivering quality work. As a Virtual Assistant, I can support you with administrative tasks, data entry, internet research, email and calendar management, document organization, CRM updates, customer follow-up, social media support, Google Workspace tasks, and simple workflow automation. I’m comfortable working independently and communicating with remote teams. I understand that a good Virtual Assistant is not just someone who completes a task, you need someone you can trust to take ownership, follow through, pay attention to details, and keep you informed. My goal is to become a dependable extension of your team and give you more time to focus on the parts of your business that need your attention.

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As Virtual Assistant, I help busy CEOs and entrepreneurs reclaim their time by streamlining operations, managing communication and organizing workflows. I thrive on turning chaos into structure so leaders can focus on what matters most growing their business and making an impact. Over the past 2 years, I’ve supported executives with calendar management, travel planning, document organization, and project coordination. I’m highly skilled with tools like Google Workspace, Notion and Trello, and I love implementing systems that boost productivity and efficiency. My approach is proactive, detail-oriented, and solutions-driven I don’t just complete tasks, I anticipate needs. Clients describe me as reliable, resourceful, and someone they can fully trust. Let’s connect If you’re a CEO, entrepreneur, or business leader looking for dedicated support, feel free to reach out.

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I partner with business owners and executives to build, manage, and optimize their backend operations. How I can help your business: 1. Systems & Workflows: PM tool setup, process documentation (SOPs), and task management. 2. Financial Admin: Basic bookkeeping, invoicing, and budget tracking. 3. Operations Support: CRM management, data organization, and daily admin coordination.

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Provided executive-level administrative and operational support to licensed REALTORS®, brokers, investors, and real estate teams while ensuring efficient day-to-day business operations. Managed complex calendars, scheduled appointments, buyer consultations, listing presentations, property showings, inspections, appraisals, final walkthroughs, open houses, and closing appointments. Coordinated residential real estate transactions from contract to closing by preparing, reviewing, organizing, and tracking purchase agreements, disclosures, addendums, amendments, and other transaction documents. Maintained compliance with transaction deadlines and communicated regularly with buyers, sellers, lenders, escrow and title companies, attorneys, inspectors, contractors, vendors, and other parties involved in each transaction. Managed CRM systems by entering, updating, and maintaining client information, transaction records, lead pipelines, follow-up schedules, and electronic filing systems while ensuring data accuracy and confidentiality. Generated reports, spreadsheets, listing presentations, Comparative Market Analyses (CMAs), property research, and market data to support pricing strategies and business decisions. Supported listing management by creating and updating MLS listings, verifying property information, coordinating professional photography and videography, preparing marketing materials, and ensuring listing accuracy across multiple real estate platforms. Developed and managed digital marketing campaigns by creating engaging social media content, including graphics, reels, videos, captions, newsletters, email campaigns, brochures, flyers, and promotional materials to increase brand visibility and generate leads. Conducted high-volume outbound cold calls to homeowners, absentee owners, landlords, and property investors to identify motivated sellers and acquisition opportunities. Built rapport with prospects, handled objections professionally, gathered detailed property information, qualified leads based on motivation and timeline, and scheduled appointments for acquisition managers and real estate agents. Performed consistent lead nurturing through phone calls, text messages, emails, and CRM follow-up campaigns to maximize conversion rates and maintain a healthy sales pipeline. Collaborated with acquisition specialists, sales teams, and brokerage staff to ensure seamless lead handoffs and successful transaction outcomes. Managed incoming emails, phone calls, and client inquiries with professionalism, delivering exceptional customer service and maintaining strong client relationships. Demonstrated excellent organizational, communication, multitasking, problem-solving, and time management skills while working independently in fast-paced remote environments and consistently meeting performance goals and deadlines.

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I’m a real estate bookkeeper and administrative professional with a strong foundation in accounting and several years of experience supporting finance and operations teams in both government and private sectors. Most recently, I worked remotely as a Real Estate Bookkeeper for a U.S.-based CPA firm, and previously handled clerical and administrative support for Home Development Mutual Fund in Makati, as well as accounts receivable and accounts payable functions at Awesome CX in Davao. My core strengths include accurate data entry and encoding, managing AR/AP transactions, organizing documents and statements, and delivering reliable customer service. I’m comfortable using Microsoft Word and Excel, and I have hands-on experience with QuickBooks Online, supported by NC III Bookkeeping certification and multiple trainings in data privacy, information security, and workplace professionalism. I hold a BS in Accounting Technology from Holy Cross of Davao College and have earned units toward a Master in Business Administration at Cor Jesu College. I communicate well in English, Filipino, and Cebuano, and enjoy contributing to collaborative, values-driven teams through both my work and my involvement in school and community organizations. I’m interested in opportunities where I can combine my bookkeeping background, administrative skills, and customer service experience—especially remote or hybrid roles in real estate, finance, and operations support.

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