Grace

Virtual assistant, sales

Grace

ID Verified
450/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dynamic and results-driven Business Management professional with experience in sales, marketing, administration, compliance, office coordination, human resources support, and customer relationship management. Skilled in achieving sales targets, coordinating daily operations, maintaining accurate records, preparing reports, supporting teams, and building strong client relationships. Proficient in Microsoft Office, Google Workspace, CRM systems, and digital communication tools, with strong organiz...

Top Skills

Accounts Payable/Receivable · 10 yearsApollo.io · 10 yearsBookkeeping · 10 yearsCalendar Management · 10 yearsCustomer.io · 10 years

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementExpert
Email ManagementExpert
Travel PlanningExpert
Data EntryExpert
Document ManagementExpert
Meeting CoordinationExpert
Research & Information GatheringExpert
BardeenAdvanced
Personal Assistant ServicesIntermediate
CalendlyIntermediate
Executive Assistant ServicesIntermediate
AsanaBeginner

Human Resources

TimekeepingExpert
SOP WritingExpert
Candidate SourcingExpert
US RecruitingExpert
Technical RecruitingExpert
RecruitmentExpert
PayrollExpert

Sales & Business Development

Apollo.ioExpert
ZoomInfoExpert
Hunter.ioExpert
B2B SalesAdvanced
Lead GenerationAdvanced
NegotiationAdvanced
Linkedin OutreachAdvanced
Zoho CRMIntermediate
B2C SalesIntermediate
Cold CallingIntermediate
Cold Email OutreachIntermediate
Sales Funnel ManagementIntermediate
Proposal WritingIntermediate
Sales PresentationsIntermediate
Account ManagementIntermediate
SalesforceIntermediate
PipedriveIntermediate
Close.ioIntermediate
CopperIntermediate
Warm Outreach & Appointment SettingBeginner

Customer Success

Live Chat SupportExpert
Email SupportExpert
Phone SupportExpert
Technical SupportExpert
ZendeskExpert
Customer.ioExpert
Lead ManagementExpert
IntercomExpert
FreshdeskExpert
Video SupportExpert
LiveChatAdvanced
Ticket ManagementIntermediate
Help ScoutIntermediate
CrispIntermediate

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert
TableauExpert
Power BIExpert
LookerExpert
SQLExpert
Data VisualizationExpert
dbtExpert
Apache KafkaExpert
Google Analytics 4Expert
MetabaseExpert
Statistical AnalysisAdvanced
StreamlitAdvanced
Predictive AnalyticsAdvanced
Python (Pandas/NumPy)Advanced
DatabricksAdvanced
SegmentAdvanced
A/B TestingAdvanced
R ProgrammingIntermediate
SnowflakeIntermediate
GradioIntermediate
MixpanelIntermediate
AmplitudeIntermediate
Data MiningIntermediate

Design & Creative

FigmaExpert
Adobe InDesignExpert
SketchExpert
FramerExpert
PrincipleExpert
User ResearchExpert
Responsive DesignExpert
Affinity DesignerExpert
Brand Identity DesignExpert
Brand Asset ManagementExpert
Adobe XDAdvanced
PrototypingAdvanced
Adobe PhotoshopAdvanced
Adobe IllustratorAdvanced
CorelDRAWAdvanced
Logo DesignAdvanced
Social Media GraphicsAdvanced
CanvaAdvanced
WireframingIntermediate
Design SystemsIntermediate
Presentation DesignIntermediate
Adobe Premiere ProBeginner
Final Cut ProBeginner
DaVinci ResolveBeginner
After EffectsBeginner
CapCutBeginner
Motion GraphicsBeginner
Video EditingBeginner
Color GradingBeginner
YouTube OptimizationBeginner
BlenderBeginner
Cinema 4DBeginner
MayaBeginner
Three.js/WebGLBeginner
SplineBeginner
3D ModelingBeginner

E-commerce & Marketplace

ShopifyBeginner
WooCommerceBeginner
Amazon FBABeginner
EtsyBeginner
eBayBeginner
BigCommerceBeginner
MagentoBeginner
Shopify PlusBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
GumroadBeginner
Medusa.jsBeginner
Amazon Seller CentralBeginner
Helium 10Beginner
Product Listing OptimizationBeginner
Inventory ManagementBeginner
Order ProcessingBeginner
DropshippingBeginner
Print on DemandBeginner
Marketplace SEOBeginner
Product PhotographyBeginner
GorgiasBeginner
Order FulfillmentBeginner
WordPressBeginner

Finance & Accounting

BookkeepingExpert
Accounts Payable/ReceivableExpert
Financial ReportingExpert
Payroll ProcessingExpert
Financial AnalysisExpert
Budget ManagementExpert
Tax PreparationAdvanced
QuickBooksAdvanced
XeroBeginner
FreshBooksBeginner
WaveBeginner
NetSuiteBeginner
SageBeginner
Crypto AccountingBeginner
Accountant (CPA)Beginner
Risk ManagementBeginner
AML/KYCBeginner

Work Experience

Business Development Associate

Liquid Intelligence Technologies

Aug 2025 - Jun 2026

Key Achievements:

Successfully identified and pursued new business opportunities within assigned markets, acquired and developed customer relationships, conducted market research to identify potential clients and business opportunities, presented Liquid Technologies’ fibre and connectivity solutions, managed sales leads from prospecting to conversion, consistently worked toward monthly sales targets and KPIs, maintained accurate customer and sales records, and provided proactive follow-up and customer support while developing strong knowledge of the telecommunications and fibre-internet market.

Calendar ManagementCandidate SourcingAsanaB2B SalesZoho CRMLive Chat SupportEmail SupportPhone SupportVideo SupportTechnical SupportTicket ManagementLead ManagementZendeskIntercomCrispHelp ScoutFreshdeskLiveChatCustomer.ioExcel (Advanced)Google Sheets (Advanced)Python (Pandas/NumPy)R ProgrammingSQLTableauPower BILookerData VisualizationStatistical AnalysisDatabricksApache KafkadbtSnowflakeStreamlitGradioGoogle Analytics 4MixpanelAmplitudeSegmentData MiningA/B TestingPredictive AnalyticsMetabaseFigmaAdobe XDSketchFramerPrinciplePrototypingWireframingUser ResearchDesign SystemsResponsive DesignAdobe PhotoshopAdobe IllustratorAdobe InDesignCanvaAffinity DesignerCorelDRAWBrand Identity DesignSocial Media GraphicsLogo DesignBrand Asset ManagementPresentation DesignAdobe Premiere ProFinal Cut ProDaVinci ResolveAfter EffectsCapCutMotion GraphicsVideo EditingColor GradingYouTube OptimizationBlenderCinema 4DMayaThree.js/WebGLSpline3D ModelingShopifyWooCommerceAmazon FBAEtsyeBayBigCommerceMagentoShopify PlusTikTok ShopFacebook MarketplaceGumroadMedusa.jsAmazon Seller CentralHelium 10Product Listing OptimizationInventory ManagementOrder ProcessingDropshippingPrint on DemandMarketplace SEOProduct PhotographyGorgiasOrder FulfillmentWordPressQuickBooksXeroFreshBooksNetSuiteWaveSageBookkeepingAccounts Payable/ReceivableFinancial ReportingPayroll ProcessingTax PreparationBudget ManagementFinancial AnalysisCrypto AccountingAccountant (CPA)Risk ManagementAML/KYCUS RecruitingTechnical RecruitingRecruitmentPayrollTimekeepingSOP WritingB2C SalesLead GenerationCold CallingCold Email OutreachSales Funnel ManagementProposal WritingNegotiationSales PresentationsLinkedin OutreachWarm Outreach & Appointment SettingAccount ManagementSalesforcePipedriveClose.ioCopperApollo.ioZoomInfoHunter.ioEmail ManagementTravel PlanningData EntryDocument ManagementMeeting CoordinationExecutive Assistant ServicesPersonal Assistant ServicesResearch & Information GatheringCalendlyBardeen

Quick Stats

Age31 years
English LevelFluent
ID VerificationVerified