Shopify Store ManagerShopify Store Manager
mwangi
ID Verified$1,200
per month
($7/hour)
Profile Description
I am a specialized Shopify store manager and executive assistant who bridges the gap between front-end eCommerce operations and back-end executive administrative support. I handle everything from order fulfillment, product listing optimization, and customer support to proactive calendar management, workflow automation, and high-level project coordination. Running a growing Shopify store often leaves founders drowning in repetitive logistics, chaotic scheduling, and endless customer inquiries, le...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Finance & Accounting
Marketing & Growth
Real Estate Operations
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Content & Writing
Software Development
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Work Experience
Executive Assistant
Athena
Aug 2025 - Feb 2026
Job Responsibilities:
•Delivered high-trust administrative and operational support to leadership, including calendar management, scheduling, meeting coordination, and structured notetaking to improve follow-through and information sharing. •Served as a key coordination point across internal teams and external stakeholders, ensuring communications were clear, timely, and aligned with leadership priorities. •Supported ad...
Executive Operations Coordinator
Athena ltd
Mar 2025 - Dec 2025
Job Responsibilities:
•Supported and strengthened day-to-day operations and administrative execution, ensuring tasks were completed consistently, accurately, and on time across a fast-moving organization. •Partnered with senior leadership to improve operational policies and administrative workflows, including documentation practices, handoffs, and repeatable procedures that reinforced consistency and compliance. •Manag...
Customer Service Representative
CCI Global
May 2023 - Jul 2024
Job Responsibilities:
•Managed high-volume client inquiries while maintaining strong accuracy in documentation, records, and follow-through, building durable operational habits aligned with compliance and quality expectations. •Coordinated across teams to resolve escalations and ensure consistent updates, strengthening stakeholder communication and service reliability. •Maintained structured tracking of issues and outc...
Customer Service Agent
The VR Superstore
Feb 2022 - Mar 2023
Job Responsibilities:
Supported customer-facing operations with strong attention to detail, structured documentation, and consistent execution of store procedures. Built foundational skills in digital systems, customer communication, and process compliance in a fast-paced environment. • Logged cases in Salesforce/Zendesk, boosting tracking by 25%. De-escalated complaints, earning 95% satisfaction scores. Halved resolut...