Sthembile

Digital marketing

Sthembile

ID Verified
2,500/mo
East London , South Africa
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I am a motivated and adaptable professional with experience in IT support, customer service, administration, and digital skills. I am a quick learner, strong communicator, and committed to solving problems efficiently while delivering excellent service.

Top Skills

Airbnb · <1 yearAmazon FBA · <1 yearAmazon Seller Central · <1 yearApollo.io · <1 yearAsana · <1 year

Skills & Expertise

AI & Automation

GitHub CopilotBeginner
MidjourneyBeginner
DALL-EBeginner
PerplexityBeginner
Stable DiffusionBeginner
Jasper AIBeginner

Content & Writing

Blog WritingBeginner
SEO Content WritingBeginner
CopywritingBeginner
Technical WritingBeginner
ScriptwritingBeginner
Email CopywritingBeginner
Landing Page CopyBeginner
GhostBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Technical SupportBeginner
Social Media SupportBeginner
Video SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner
ZendeskBeginner
IntercomBeginner
FreshdeskBeginner
Help ScoutBeginner
CrispBeginner

E-commerce & Marketplace

ShopifyBeginner
Amazon FBABeginner
eBayBeginner
MagentoBeginner
Medusa.jsBeginner
Amazon Seller CentralBeginner
Marketplace SEOBeginner
WordPressBeginner

Finance & Accounting

SageBeginner
QuickBooksBeginner
XeroBeginner
BookkeepingBeginner
Payroll ProcessingBeginner
Risk ManagementBeginner

Human Resources

US RecruitingBeginner
Technical RecruitingBeginner
RecruitmentBeginner
PayrollBeginner
Policy WritingBeginner
SOP WritingBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
Google AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
LinkedIn AdsBeginner
TikTok AdsBeginner
Pinterest AdsBeginner
Content MarketingBeginner
Conversion Rate OptimizationBeginner
Google Tag ManagerBeginner
Facebook Business ManagerBeginner
Product HuntBeginner
ChatGPT for MarketingBeginner
GoHighLevelBeginner
Email MarketingBeginner
Content StrategyBeginner
Community ManagementBeginner
Instagram GrowthBeginner
TikTok GrowthBeginner
LinkedIn OptimizationBeginner
Social Media AnalyticsBeginner
Influencer OutreachBeginner
HubSpotBeginner

Real Estate Operations

MLS ManagementBeginner
AirbnbBeginner
PropStreamBeginner

Sales & Business Development

B2C SalesBeginner
Sales PresentationsBeginner
SalesforceBeginner
Zoho CRMBeginner
Close.ioBeginner
Apollo.ioBeginner

Software Development

JavaScript (ES6+)Beginner
TypeScriptBeginner
HTML5/CSS3Beginner
WordPress DeveloperBeginner
GitHub ActionsBeginner
React NativeBeginner
Swift (iOS)Beginner
ExpoBeginner
WebflowBeginner

Specialized Skills

Online Course CreationBeginner
Telehealth SupportBeginner
Medical BillingBeginner
Health CoachingBeginner
Mental Health SupportBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
CalendlyBeginner
Research & Information GatheringBeginner
Personal Assistant ServicesBeginner
NotionBeginner
ClickUpBeginner
TrelloBeginner
AsanaBeginner
Meeting CoordinationBeginner
Document ManagementBeginner
Executive Assistant ServicesBeginner

Work Experience

Technical support

Nurture health

Feb 2023 - Present

Key Achievements:

* Diagnosing and resolving hardware, software, network, and system issues. * Responding to users through phone, email, chat, or help-desk tickets. * Installing, configuring, updating, and maintaining software and computer equipment. * Setting up user accounts, passwords, permissions, and access rights. * Troubleshooting printers, internet connectivity, applications, and peripheral devices. * Documenting incidents, solutions, and troubleshooting procedures in a ticketing system. * Escalating complex technical problems to senior technicians or specialized teams. * Providing users with clear instructions and basic technical training. * Performing routine system checks, backups, updates, and preventive maintenance. * Following cybersecurity and data-protection procedures. * Tracking equipment and maintaining IT inventory. * Meeting service-level targets and following

HeyGenWorkflow AutomationBlog WritingCopywritingRPA ToolsLLM Fine-tuningRAG Development

Digital marketing

Digify pro

Feb 2024 - Feb 2026

GitHub CopilotHeyGenWorkflow AutomationZapier

Quick Stats

Age29 years
English LevelFluent
Other Languages
ZuluBasic
ID VerificationVerified

Certifications

Digital marketing

Education

Certificate

IQ academy

2024 - 2025