Cindy

Virtual assistance

Cindy

ID Verified
3500/mo
Nairobi , Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a highly organized and detail-oriented Virtual Assistant with experience supporting businesses and individuals through efficient administrative, technical, and customer support services. I excel in managing calendars, scheduling meetings, handling emails, conducting research, and preparing documents to ensure smooth daily operations. With strong communication skills and the ability to multitask, I consistently deliver accurate work within deadlines while maintaining a high level of professi...

Top Skills

3D Modeling · <1 yearAccount Management · <1 yearAccounts Payable/Receivable · <1 yearAdobe Illustrator · <1 yearAdobe InDesign · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Python (Pandas/NumPy)Beginner
Data VisualizationBeginner

Design & Creative

Adobe XDBeginner
FigmaBeginner
PrototypingBeginner
WireframingBeginner
Design SystemsBeginner
Adobe PhotoshopBeginner
Adobe IllustratorBeginner
Adobe InDesignBeginner

E-commerce & Marketplace

ShopifyBeginner
Amazon FBABeginner
EtsyBeginner
eBayBeginner
Product Listing OptimizationBeginner
Inventory ManagementBeginner
Order ProcessingBeginner
DropshippingBeginner

Finance & Accounting

QuickBooksBeginner
XeroBeginner
FreshBooksBeginner
SageBeginner
NetSuiteBeginner
BookkeepingBeginner
Accounts Payable/ReceivableBeginner
Financial ReportingBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
Google AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
LinkedIn AdsBeginner
TikTok AdsBeginner
Pinterest AdsBeginner
Content MarketingBeginner
Conversion Rate OptimizationBeginner

Sales & Business Development

B2C SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
Sales Funnel ManagementBeginner
Proposal WritingBeginner
NegotiationBeginner
Account ManagementBeginner

Software Development

JavaScript (ES6+)Beginner
HTML5/CSS3Beginner

Work Experience

Customer service

CCI

Apr 2024 - Nov 2025

Key Achievements:

Customer service

Ticket Management

Quick Stats

Age27 years
English LevelFluent
ID VerificationVerified
Portfolio
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