Daniel

Executive and Operations Assistant

Daniel

ID Verified
800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Executive Assistant with 3+ years of experience supporting founders and remote teams. Skilled in calendar management, inbox coordination, meeting scheduling, Slack, Google Workspace, and administrative support across CET, EAT, and overlapping US/Canada business hours.

Skills & Expertise

AI & Automation

PerplexityAdvanced
OpenAI APIAdvanced
Data LabelingIntermediate

Content & Writing

Customer Success

ZendeskAdvanced
LiveChatAdvanced
FreshdeskAdvanced
CrispAdvanced
Customer.ioAdvanced
Help ScoutAdvanced
IntercomAdvanced

Design & Creative

CanvaExpert
CapCutAdvanced

E-commerce & Marketplace

Finance & Accounting

QuickBooksAdvanced
BookkeepingAdvanced

Human Resources

TimekeepingAdvanced

Real Estate Operations

Sales & Business Development

Specialized Skills

Terms & ConditionsIntermediate
Medical BillingIntermediate
Telehealth SupportIntermediate

Work Experience

Digital Marketing and Social Media Manager

YesLiberia Inc.

Nov 2023 - Jan 2026

Job Responsibilities:

Managed LinkedIn and Facebook accounts with consistent content scheduling. Increased engagement through structured posting and audience interaction. Tracked performance metrics and reported insights to leadership.

Lead GenerationCold Email OutreachLinkedin OutreachAccount ManagementPersonal Assistant ServicesCanvaLive Chat SupportSEO Content WritingCopywriting

Sales Executive

HomePlus

Jan 2024 - Dec 2024

Job Responsibilities:

Managed daily customer inquiries and processed orders using CRM systems. Maintained accurate client records and followed up on leads to close sales. Supported digital engagement and improved response time to customer requests

Social Media SupportZendeskData EntryTrelloClickUpSalesforce

Sales and Merchandising Associate

Nine West Kenya

Nov 2022 - Jul 2023

Job Responsibilities:

Achieved monthly sales targets through direct customer engagement. Maintained organised stock records and visual merchandising standards. Handled customer queries and resolved complaints promptly.

B2B SalesB2C SalesAccount ManagementData EntryLead Generation

Quick Stats

Age32 years
GenderMale
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationVerified
Portfolio
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Certifications

Alx Virtual Assistant Certificate

Education

High-school

St. Francis High School

2009 - 2012