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Profile Description

I am a results-driven professional with over six years of experience in sales, customer service, business development, recruitment, and account management, working with clients and businesses across the US, UK, and Australian markets. My experience includes prospecting, cold calling, lead generation, appointment setting, candidate sourcing and screening, client relationship management, and resolving customer issues. I am comfortable making 80–120 calls per day, working toward performance targets, managing multiple priorities, and following up consistently to achieve results. My key strengths include excellent communication, relationship building, problem-solving, adaptability, organisation, and the ability to work independently in a remote environment. I am also tech-savvy, quick to learn new systems, and experienced in maintaining accurate records and managing client interactions using CRM tools. What makes me a great hire is my combination of sales ability, recruitment experience, and a strong customer-focused mindset. I understand how to identify opportunities, build trust, handle rejection professionally, and turn conversations into meaningful results. I am proactive, dependable, and committed to continuous improvement. I bring a strong work ethic, a positive attitude, and the determination to contribute to a team's success while consistently working toward and exceeding business goals.

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Results-driven Lead Generation Specialist and Appointment Setter with over 4 years of experience in cold calling, outbound lead generation, prospect qualification, and client engagement. Skilled in making 100–300 outbound calls daily, handling objections, conducting market research, and scheduling qualified appointments. Experienced in independently sourcing and identifying potential clients online using search tools, LinkedIn, Yellow Pages, and other online directories. Proficient in data mining, prospect research, CRM management, and consistent follow-ups. A proactive, goal-oriented professional committed to meeting KPIs, exceeding targets, building strong client relationships, and helping businesses grow through effective lead generation strategies.

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I have experience in customer service within an installation company, where I handled customer inquiries, scheduled and coordinated installation appointments, followed up on service requests, and help resolve customer concerns. I learned how important it is to communicate clearly, stay organized, and make sure customers feel valued throughout the entire process. My key Skills include excellent communication, active listening, problem -solving, time management, attention to detail, and the ability to remain calm and professional when dealing difficult situations. What makes me a great hire is my strong customer-service mindset and willingness to learn. I am dependable, patient, adaptable, and focused on finding solutions rather than simply addressing problems. I understand that every customer interaction represents the company, so I always aim to provide a positive experience while supporting the team and meeting the company goals.

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Results-driven sales professional with 15+ years in B2B lead generation, telesales and call centres.

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Top performing lead generation specialist and cold caller with expertise in appointment setting and business development. Successfully generated high-quality leads for the trucking and freight brokerage industry and conducted cold outreach for SaaS companies, securing valuable appointments . Specializes in building robust prospect lists, market research, and telemarketing strategies tailored for multiple sectors. Core skills include cold calling, CRM management, and effective communication, driving impactful growth for clients across diverse industries.

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Results-driven sales professional with 2 years of BPO experience handling high-volume inbound and outbound calls. Experienced in selling tax consultation, car insurance, and merchant services, with strong skills in building rapport, identifying customer needs, overcoming objections, and closing sales. Highly motivated, adaptable, and customer-focused, with a strong drive to consistently achieve sales targets.

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Client-focused Virtual Assistant with experience in B2B prospecting, appointment setting, real estate lead generation, social media management, recruitment support, and customer service. Skilled in researching target prospects, conducting personalized outreach, managing follow-ups, organizing lead information, and supporting sales and administrative workflows. Familiar with GoHighLevel, HubSpot, lead generation tools, and social media content platforms. Known for clear communication, organized execution, and a service-oriented approach.

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Profile Description

I am a hardworking, reliable, and motivated individual who is eager to learn and grow professionally. I have good communication skills, a positive attitude, and the ability to work well independently or as part of a team. I am adaptable, responsible, and committed to completing tasks efficiently and delivering quality results. I am willing to learn new skills, accept challenges, and contribute to the success of the company. I believe my dedication, honesty, and willingness to improve make me a great candidate for this position.

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Customer service professional with over 5 years of experience in telecommunications and e-commerce, specializingin client support, billing, dispute resolution, and customer loyalty. Recently expanded into virtual assistance, outbound calling, loan officer support, and e-commerce operations including Order management, escalating ticket, and chargeback management.

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With over a decade of experience in the BPO and freelance industry, I have developed a strong background in customer service, sales, cold calling, appointment setting, lead generation, virtual assistance, and administrative support. Throughout my career, I have worked with clients and companies across different industries, including real estate, healthcare, medical billing, travel, solar, sales, and customer service. My experience has helped me become adaptable, organized, and comfortable handling different types of customers, tasks, and work environments. I have experience handling inbound and outbound calls, following up with leads, setting appointments, providing customer support, managing emails and records, assisting with administrative tasks, and communicating professionally with clients and customers. I am also comfortable working independently, meeting targets, managing multiple responsibilities, and learning new processes quickly. I consider myself a reliable, hardworking, and motivated professional who is always willing to learn and improve. I take

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Results-oriented and dependable Appointment Setter, Outbound Cold Caller, and Virtual Assistant with several years of experience supporting international clients in the United States and Finland. Skilled in outbound prospecting, cold calling, appointment setting, customer service, sales support, scheduling, and handling both inbound and outbound communications. A fast learner with strong communication and interpersonal skills, able to manage multiple tasks, work independently, meet targets, and perform effectively in fast-paced and high-pressure environments.

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Sales and Healthcare Representative with experience in inbound/outbound sales, upselling, lead generation, marketing, customer service, billing, finance, and insurance. Skilled in customer support, account management, sales conversion, and problem-solving. Experienced with AI automation tools to improve workflow efficiency and business operations. Strong communicator with a proven ability to handle customer concerns, build relationships, identify sales opportunities, and deliver quality service in fast-paced environments.

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I’m Larabel M. Tapia, a BPO and remote support professional based in Cebu City, Philippines, with almost 5 years of experience in voice and non-voice campaigns. My core strengths include appointment setting, cold calling, lead generation, customer service, data entry, client intake, and administrative support. I’m skilled at communicating with homeowners, business owners, and customers, qualifying leads, identifying needs, handling objections, and moving conversations toward the appropriate next step. I’m also experienced in high-volume campaigns, handling 300–500 outbound calls per day using ViciDial and RingCentral while maintaining accuracy and professionalism. CORE EXPERIENCE: * Appointment Setting & Lead Generation Generated and qualified leads through outbound calls. Scheduled appointments for HVAC, air filtration, air-conditioning, and other home-service campaigns. Followed up with prospects and maintained accurate lead information. * Business Funding / MCA Contacted business owners regarding funding opportunities. Qualified prospects and gathered information required for the funding process. * Customer Service Assisted customers with home renovation, installation, lawn care, maintenance, and handyman services. Handled inquiries, provided information, and maintained professional customer interactions. * Data Entry & Administrative Support Maintained customer records, appointment details, and sales information. Managed inbound and outbound communication across multiple campaigns. * Legal Client Support Supported a law firm using Filevine to update client records, monitor case progress, and communicate with clients through email and text. TOOLS: * CRM: GoHighLevel, Quo CRM, Zoho, HubSpot, Filevine * Communication: RingCentral, ViciDial * Productivity: Google Workspace, Outlook ADDITIONAL STRENGTH: Writing is one of my strongest personal interests. I enjoy creating essays, short stories, fiction, and poetry, which has strengthened my written communication and attention to detail. Outside of work, I volunteer my time with children from underserved communities, where I help organize activities, share stories, and prepare snacks. It’s something I value because it allows me to contribute beyond my professional work.

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Reliable Customer Service and Sales Professional with 6 years of experience in call centers, online teaching, and lead generation. Proven ability to handle high-volume support at iQOR Davao, teach diverse students at Acadsoc and ToucansTalk, and set qualified appointments for Real Estate and Solar campaigns. A strong communicator who builds quick trust with clients and consistently hits daily performance goals.

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I have built my career through a combination of teaching, language instruction, and customer service, which has given me a unique set of skills that I believe make me stand out. As a **teacher and ESL instructor**, I have learned how to adapt lessons to different learning styles, communicate clearly, and create an engaging environment where students feel motivated to succeed. My role as an **ESL teacher** specifically strengthened my patience, cultural awareness, and ability to break down complex ideas into simple, practical lessons that help learners gain confidence in using English. At the same time, my experience as a **Customer Service Representative (CSR)** has trained me to handle pressure, resolve issues quickly, and maintain professionalism even in challenging situations. This background has sharpened my communication skills and taught me how to listen actively and respond with empathy. Compared to other candidates, I stand out because I bring a **multi-dimensional expertise**—I am not only an educator but also someone with proven customer service and communication skills. This means I can connect with people on different levels, whether they are students, clients, or colleagues. You should hire me because I offer adaptability, resilience, and a strong commitment to delivering results. I can bridge gaps, foster understanding, and contribute both to the growth of individuals and the success of the organization.

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Executive Assistant, Appointment Setter, and Outbound Sales Executive with 8 years of experience in appointment setting, outbound sales, customer service, and administrative support. Skilled at handling high volumes of outbound calls, lead generation, cold calling, and client communication, while keeping calendars, inboxes, and records organized. Proficient in CRM tools and productivity platforms to help businesses grow and achieve their goals

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I am Jeanette Bautista, a freelancer from the Philippines, I started working as a freelancer for almost 3 years now, and I have my experience with me that makes me fit for this job. I bring with me the right attitude for the job. One of the things I am proud of is that I work well with others and by myself. I can work independently and can help you with whatever else you might need. I worked as a real estate virtual assistant,appointment setter and admin assistant. I am also a former customer service representative for billing,technical,retention and a chat moderator for 9 years.I think of work as a fun playground where I can enhance my skills and enjoy at the same time. I am confident that I can be competitive with the online job that you need

Top Skills

Profile Description

I have experience as an appointment setter, where I contacted potential clients, responded to inquiries, followed up with leads, explained services, and scheduled appointments. I am organized, detail-oriented, and confident in communicating with customers. I can manage schedules, maintain accurate records, and help the business generate qualified leads.

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Results-driven professional with 5 years of experience in BPO customer service, including telecommunications, home warranty, and finance, with additional experience as a Product Trainer. Skilled in customer support, training and coaching, administrative tasks, cold calling, appointment setting, and real estate virtual assistance. Experienced in skip tracing, lead generation, CRM and pipeline management, data research, and property management support. Proficient in using Podio, Microsoft Office, Google Workspace, Excel, and Google Sheets. A detail-oriented, proactive, and adaptable team player with strong communication skills, a commitment to continuous learning, and the ability to manage multiple responsibilities while maintaining accuracy, efficiency, and excellent customer service.

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Profile Description

I have 1 year of experience in outbound telemarketing and almost 1 year in appointment setting. I have communication, prospecting, lead qualification, objection handling, and scheduling skills. I am comfortable with warm and cold calling, building rapport with prospects, and working toward performance targets. I am a hardworking, reliable, and adaptable professional who is eager to learn accepts feedback, and is committed to delivering quality results while contributing to the company's success.

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