Virtual Assistant l Lead Generation l Airbnb SpecialistVirtual Assistant l Lead Generation l Airbnb Specialist
Love
$528
per month
($3/hour)
Profile Description
Results driven Real Estate and Airbnb Specialist with experience in property management, guest relation, administrative support and lead generation. Skilled in enhancing online presence, handling client inquiries, resolving guest concern and maximizing bookings through strong customer service and strategic marketing. Adaptable and detailed-oriented with a proven ability to deliver excellent client experiences and driven growth in fast-paced environment.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Data & Analytics
Customer Success
Real Estate Operations
Specialized Skills
Work Experience
Real Estate Assistant
The Staunchly
Jan 2025 - Dec 2025
Key Achievements:
I managed tenant rent arrears communications, prepared tribunal documents, updated CRM systems, and coordinated maintenance requests with contractors. I’m highly organized, detail-oriented, and committed to providing efficient administrative and customer support.
Airbnb Specialists
TDCX
Oct 2023 - Dec 2024
Key Achievements:
Proficient in managing inbound support for hosts and guests across phone, email, and chat, resolving booking and account concerns for current and past stays. Serves as the first point of contact, providing clear communication, problem-solving, and consultative support. Handles investigations, documentation, record updates, reviews, compensation processing ,and escalation of issues to ensure a seamless customer experience.
Market Research Specialist
RipeConcepts
May 2022 - May 2023
Key Achievements:
Interpreted data and analyzed results using statistical techniques to support decision-making. Collected data from primary and secondary sources, maintained data bases, and implemented data quality checks to ensure accuracy and reliability. Supported business decisions through clear analysis and data visualization.
Medical Associate
Wipro
Jun 2021 - May 2022
Key Achievements:
Skilled in handling high-volume calls from clinics ,hospitals, doctors, and nurses while providing accurate patient account verification and insurance benefit information. Experienced in processing authorizations, updating claims statuses, managing reconsiderations and appeals, and analyzing workflow processes to improve efficiency and support quality patientcare.
Lead Generation Specialist
Sift Data LLC
Jul 2020 - Mar 2021
Key Achievements:
Experienced Lead Generation Specialist and Virtual Assistant skilled in using Google Workspace, LinkedIn, and online tools to source and verify prospect data. Proficient in email validation ( NeverBounce, Hunter), database management, research, and administrative support, with a focus on improving efficiency and data accuracy.
Appointment Setter
Global Empire Corporation
Mar 2016 - Feb 2020
Key Achievements:
Managed high-volume in bound and outbound calls, handled sales inquiries, identified client needs, and provided effective solutions. Scheduled appointments, maintained timely follow ups, utilized CRM software to track client interactions and outcomes, and kept organized efficiency and client satisfaction.