Love

Virtual Assistant l Lead Generation l Airbnb Specialist

Love

ID Verified
528/mo
Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results driven Real Estate and Airbnb Specialist with experience in property management, guest relation, administrative support and lead generation. Skilled in enhancing online presence, handling client inquiries, resolving guest concern and maximizing bookings through strong customer service and strategic marketing. Adaptable and detailed-oriented with a proven ability to deliver excellent client experiences and driven growth in fast-paced environment.

Skills & Expertise

Virtual Assistance & Admin

Data & Analytics

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Lead ManagementIntermediate
LiveChatIntermediate
CrispBeginner
FreshdeskBeginner

Real Estate Operations

Specialized Skills

Work Experience

Real Estate Assistant

The Staunchly

Jan 2025 - Dec 2025

Job Responsibilities:

I managed tenant rent arrears communications, prepared tribunal documents, updated CRM systems, and coordinated maintenance requests with contractors. I’m highly organized, detail-oriented, and committed to providing efficient administrative and customer support.

Data EntryResearch & Information GatheringExcel (Advanced)Document ManagementEmail ManagementMonday.comGoogle Sheets (Advanced)Phone SupportBasecampData Mining

Airbnb Specialists

TDCX

Oct 2023 - Dec 2024

Job Responsibilities:

Proficient in managing inbound support for hosts and guests across phone, email, and chat, resolving booking and account concerns for current and past stays. Serves as the first point of contact, providing clear communication, problem-solving, and consultative support. Handles investigations, documentation, record updates, reviews, compensation processing ,and escalation of issues to ensure a seam...

Data EntryDocument ManagementEmail ManagementGoogle Sheets (Advanced)Phone SupportLive Chat SupportExcel (Advanced)AirbnbEmail SupportLead Management

Market Research Specialist

RipeConcepts

May 2022 - May 2023

Job Responsibilities:

Interpreted data and analyzed results using statistical techniques to support decision-making. Collected data from primary and secondary sources, maintained data bases, and implemented data quality checks to ensure accuracy and reliability. Supported business decisions through clear analysis and data visualization.

Data EntryResearch & Information GatheringData MiningBasecampExcel (Advanced)Google Sheets (Advanced)Email ManagementLead ManagementFreshdesk

Medical Associate

Wipro

Jun 2021 - May 2022

Job Responsibilities:

Skilled in handling high-volume calls from clinics ,hospitals, doctors, and nurses while providing accurate patient account verification and insurance benefit information. Experienced in processing authorizations, updating claims statuses, managing reconsiderations and appeals, and analyzing workflow processes to improve efficiency and support quality patientcare.

Excel (Advanced)Phone SupportDocument Management

Lead Generation Specialist

Sift Data LLC

Jul 2020 - Mar 2021

Job Responsibilities:

Experienced Lead Generation Specialist and Virtual Assistant skilled in using Google Workspace, LinkedIn, and online tools to source and verify prospect data. Proficient in email validation ( NeverBounce, Hunter), database management, research, and administrative support, with a focus on improving efficiency and data accuracy.

Data EntryResearch & Information GatheringData MiningExcel (Advanced)Google Sheets (Advanced)Social Media SupportLead ManagementDocument Management

Appointment Setter

Global Empire Corporation

Mar 2016 - Feb 2020

Job Responsibilities:

Managed high-volume in bound and outbound calls, handled sales inquiries, identified client needs, and provided effective solutions. Scheduled appointments, maintained timely follow ups, utilized CRM software to track client interactions and outcomes, and kept organized efficiency and client satisfaction.

Excel (Advanced)Phone SupportGoogle Sheets (Advanced)Document Management

Quick Stats

Age35 years
GenderFemale
English LevelFluent
ID VerificationVerified