Esther

Virtual assistant , Lead generator , appointment setter

Esther

800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Virtual Assistant and Sales Support Specialist with over 5 years of experience providing administrative support, lead generation, cold calling, appointment setting, customer service, and CRM management. I am seeking remote full-time, part-time, or contract opportunities where I can contribute to business growth and client success. I am comfortable working independently or as part of a remote team and can adapt quickly to new tools and processes. Experienced with Google Workspace,...

Top Skills

Asana · 5 yearsCalendar Management · 5 yearsCalendly · 5 yearsData Entry · 5 yearsDocument Management · 5 years

Skills & Expertise

Customer Success

Email SupportExpert
ZendeskExpert
Live Chat SupportAdvanced
Lead ManagementAdvanced
Phone SupportAdvanced
Social Media SupportAdvanced
FreshdeskAdvanced
LiveChatAdvanced
Customer.ioAdvanced

Sales & Business Development

B2B SalesAdvanced
Lead GenerationAdvanced
B2C SalesAdvanced
Cold Email OutreachAdvanced
Linkedin OutreachAdvanced
Warm Outreach & Appointment SettingAdvanced
SalesforceAdvanced
PipedriveAdvanced
Apollo.ioAdvanced
Hunter.ioAdvanced
ZoomInfoAdvanced
Cold CallingIntermediate
Zoho CRMIntermediate

Virtual Assistance & Admin

Calendar ManagementExpert
Data EntryExpert
Executive Assistant ServicesExpert
Research & Information GatheringExpert
CalendlyExpert
Personal Assistant ServicesExpert
Meeting CoordinationExpert
Document ManagementExpert
Email ManagementExpert
AsanaExpert
NotionExpert
Monday.comExpert
TrelloAdvanced
ClickUpAdvanced
JiraAdvanced

Work Experience

Freelance Executive & Administrative Virtual Assistant

Fiverr & Upwork

May 2021 - Jul 2026

Key Achievements:

Provided executive support to international clients sourced through Fiverr and Upwork. ▸ Managed calendars, meetings, and executive inboxes; maintained CRM databases using HubSpot and Zoho. ▸ Coordinated projects using Trello, Asana, and ClickUp, and prepared reports, research, and business documents. ▸ Built strong client relationships through reliable, detail-oriented support, improving workflow efficiency across multiple engagements.

Phone SupportLiveChatB2B SalesLead GenerationEmail SupportLead ManagementExecutive Assistant ServicesPersonal Assistant ServicesEmail ManagementMeeting CoordinationResearch & Information GatheringCalendar ManagementData EntryCalendlyDocument ManagementApollo.ioMonday.com

Business Development Representative

German Solar S.L. (Germany)

Jan 2024 - Feb 2026

Key Achievements:

Researched and identified qualified B2B prospects including architects, builders, contractors, developers, and stone distributors. ▸ Conducted outbound prospecting through LinkedIn, email, telephone, and online research to introduce company products. ▸ Built relationships with prospective clients by understanding project requirements and presenting suitable solutions. ▸ Scheduled meetings between qualified prospects and senior sales representatives, and managed records within CRM systems.

B2B SalesPhone SupportEmail SupportSocial Media SupportCustomer.ioLead GenerationLead ManagementFreshdeskZendeskB2C SalesResearch & Information GatheringCalendar ManagementZoomInfoData EntryDocument ManagementMonday.com

Executive & Administrative Virtual Assistant

Anna – Health & Fitness Coach | Remote

Feb 2025 - Jan 2026

Key Achievements:

Managed executive calendars using Google Calendar, coordinating coaching sessions, meetings, and personal appointments while minimizing scheduling conflicts. ▸ Organized executive email correspondence through Gmail and ensured timely communication. ▸ Coordinated client onboarding, maintained digital records, and prepared business documents using Google Workspace and Canva. ▸ Scheduled Zoom meetings, prepared agendas, tracked follow-up actions, and conducted market research to improve digital file organization.

Live Chat SupportPhone SupportEmail SupportFreshdeskLead ManagementSocial Media SupportExecutive Assistant ServicesZoomInfoEmail ManagementMeeting CoordinationResearch & Information GatheringCalendar ManagementData EntryCalendlyClickUpMonday.comWarm Outreach & Appointment SettingZoho CRM

Quick Stats

Age23 years
English LevelFluent
ID VerificationNot verified
Portfolio
🔒