Esther

Sales development representative

Esther

ID Verified
800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Sales Development Specialist with over 5 years of experience providing administrative support, lead generation, cold calling, appointment setting, customer service, and CRM management. I am seeking remote full-time, part-time, or contract opportunities where I can contribute to business growth and client success. I am comfortable working independently or as part of a remote team and can adapt quickly to new tools and processes. Experienced with Google Workspace, Microsoft Office,...

Skills & Expertise

Customer Success

Sales & Business Development

Work Experience

Business Development Representative

German Solar S.L. (Germany)

Jan 2024 - Feb 2026

Job Responsibilities:

Researched and identified qualified B2B prospects including architects, builders, contractors, developers, and stone distributors. ▸ Conducted outbound prospecting through LinkedIn, email, telephone, and online research to introduce company products. ▸ Built relationships with prospective clients by understanding project requirements and presenting suitable solutions. ▸ Scheduled meetings be...

B2B SalesPhone SupportEmail SupportSocial Media SupportCustomer.ioLead GenerationLead ManagementFreshdeskZendeskB2C Sales

Sales Development Representative

ShopFlow Software Company (Australia)

Jun 2025 - Jan 2026

Job Responsibilities:

Prospected and identified new business opportunities through Facebook, LinkedIn, Google Maps, WhatsApp, referrals, and online business directories. ▸ Initiated outbound conversations with business owners to understand operational challenges and introduce software solutions tailored to their needs. ▸ Qualified prospects by identifying decision-makers, evaluating business requirements, and deter...

Live Chat SupportPhone SupportEmail SupportFreshdeskLead ManagementSocial Media SupportExecutive Assistant ServicesZoomInfoEmail ManagementMeeting Coordination

Appointment Setter

TGG India

May 2022 - Aug 2025

Job Responsibilities:

▸ Engaged prospective travelers through outbound communication to understand travel goals and recommend suitable consultation appointments. ▸ Qualified customer inquiries and matched prospects with appropriate travel services based on their preferences and budgets. ▸ Scheduled appointments, coordinated follow-ups, and ensured customers remained engaged throughout the booking process. ▸ Respond...

Email SupportSocial Media SupportLead GenerationB2C SalesZendeskLead ManagementLive Chat SupportPhone SupportLiveChatB2B Sales

Appointment Setter & Customer Support Representative

Smiles Dental Clinic

May 2022 - Aug 2025

Job Responsibilities:

▸ Served as the first point of contact for prospective and existing patients through phone, email, SMS, and CRM platforms. ▸ Qualified patient inquiries, addressed treatment-related questions, and scheduled consultations based on patient needs. ▸ Conducted appointment confirmations and follow-up communications to improve attendance and enhance the overall patient experience. ▸ Maintained accur...

Phone SupportLiveChatB2B SalesLead GenerationEmail SupportLead ManagementExecutive Assistant ServicesPersonal Assistant ServicesEmail ManagementMeeting Coordination

Quick Stats

Age23 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
🔒