Virtual Assistant/Admin Assistant/Appointment setterVirtual Assistant/Admin Assistant/Appointment setter
Dyane
ID Verified$800
per month
($5/hour)
Profile Description
I am a results-oriented virtual assistant with more than five years of experience in customer service, lead creation, administrative assistance, and appointment scheduling in a variety of industries. I have a lot of experience managing daily administrative duties like client coordination, CRM updates, calendar management, email handling, and paperwork. at addition, I'm an expert at outbound contacting, establishing rapport with potential customers, qualifying leads, and setting up appointments t...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Sales & Business Development
Customer Success
Specialized Skills
Data & Analytics
Design & Creative
Human Resources
Real Estate Operations
Work Experience
Admin support & Appointment setter
Farmers Agency
Jan 2022 - Mar 2026
Key Achievements:
In my role supporting an insurance agency, I handled a mix of customer service and administrative tasks. I assisted clients with their inquiries, explained policy details, and followed up to make sure they were properly taken care of. I also managed appointments, updated records in the CRM, and handled documents to keep everything organized. I regularly followed up with leads and stayed in touch with prospects, which helped move them forward in the process. I was also able to set appointments for new business across home, auto, umbrella, business, and life policies, which contributed to the agency ranking within the top 20 out of 100 agencies in the area. One of my main contributions was keeping everything organized and making sure no client or opportunity was missed. This experience helped me strengthen my communication skills, attention to detail, and ability to handle sensitive information with care.
Appointment setter & Lead Generator
Jan Pro Cleaning Company
Aug 2023 - May 2025
Key Achievements:
My key achievement was consistently generating and qualifying leads, booking appointments that supported the sales team, and maintaining strong follow-ups while keeping the CRM organized and updated to ensure no opportunities were missed. I also consistently met my weekly appointment targets by scheduling qualified leads and successfully handing them off to the sales team.