Appointment Setter

Krissy

ID Verified
1,400/mo
Cavite, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Results-driven professional with extensive experience in sales, appointment setting, customer service, client support, account management, client onboarding, and recruitment. Skilled at building strong client relationships, managing accounts, resolving customer concerns, and driving business growth through exceptional communication and problem-solving abilities. Knowledgeable in a wide range of CRM platforms and business tools, including GoHighLevel (GHL), Follow Up Boss (FUB), Salesforce, HubSp...

Top Skills

Cold Calling · 8 yearsPhone Support · 8 yearsWarm Outreach & Appointment Setting · 8 yearsB2C Sales · 5 yearsB2B Sales · 3 years

Skills & Expertise

Sales & Business Development

Warm Outreach & Appointment SettingExpert
Cold CallingExpert
B2C SalesExpert
B2B SalesAdvanced
SalesforceIntermediate
Lead GenerationBeginner
Cold Email OutreachBeginner
Account ManagementBeginner
Apollo.ioBeginner

Human Resources

US RecruitingBeginner

Customer Success

Phone SupportExpert
Live Chat SupportIntermediate
Email SupportIntermediate
Lead ManagementIntermediate
ZendeskIntermediate
LiveChatBeginner

E-commerce & Marketplace

ShopifyIntermediate
Order ProcessingBeginner

Marketing & Growth

GoHighLevelBeginner
HubSpotBeginner

Real Estate Operations

Follow Up BossBeginner

Specialized Skills

Employee RelationsBeginner
OnboardingBeginner
Coaching & MentoringBeginner

Virtual Assistance & Admin

Calendar ManagementAdvanced
CalendlyAdvanced
Data EntryIntermediate
Research & Information GatheringBeginner

Work Experience

Recruitment (Indeed) | Customer Support | Email researcher (content creators)

Epicdesk

Dec 2024 - May 2026

Key Achievements:

 Calling US applicants via Indeed  Screening and doing the initial interview  Scheduling a final interview with the CEO  Answering/Resolving tickets via Zendesk and Discord  Tracking orders via Shopify and following up with the Fulfillment Team  Creating new orders/ duplicating/ modifying orders via Shopify - Researching email addresses of content creators

US RecruitingPhone SupportZendeskOrder ProcessingLiveChatShopifyWarm Outreach & Appointment SettingData EntryResearch & Information Gathering

Customer Service

Solutran

Nov 2025 - Apr 2026

Key Achievements:

 Deliver and manage supplemental benefits and additional rewards that members are not aware of that results in member retention.  Assisting healthcare patient members to arrange, schedule, follow up for their medical rides.

Phone SupportOrder Processing

Appointment Setter | Team Leader | Recruitment

Sudbrook

Mar 2021 - Dec 2024

Key Achievements:

 Conducted cold calling and initiated contact with potential clients.  Coordinate and schedule meetings or property viewings.  Conducted initial interviews with applicants.  Managing teams of appointment setters

Data EntryCalendar ManagementEmail SupportLead Management

Appointment Setter

Next2Med

May 2021 - Jul 2023

Key Achievements:

B2B Account  Getting past the gatekeeper to speak to the decision maker.  Setting an appointment with the Decision Maker

Warm Outreach & Appointment SettingPhone SupportLead ManagementCalendly

Appointment Setter | Account Manager | VA Operations Manager

INSURANCE COMPANY

Feb 2018 - Sep 2021

Key Achievements:

 Conducted cold calling to set appointments for home and auto insurance quotes.  Setting appointments for life insurance/ retirement plan review.  Calling and closing sales with Insurance Agents to avail our ACA/Medicare leads and Virtual Assistance Program

Warm Outreach & Appointment SettingPhone SupportEmail SupportGoHighLevelB2C SalesCold Email OutreachAccount ManagementEmployee RelationsCoaching & MentoringCalendly

Customer Service | Chat Support

Hairfinity

Sep 2018 - Mar 2021

Key Achievements:

Customer Service | Chat Support | e-Commerce (Hairfinity)  Managed inbound calls, providing information about the product.  Product recommendation based on customers’ needs  Answering inquiries through social media platforms and email.

Phone SupportLive Chat SupportEmail SupportOrder Processing

Quick Stats

Age42 years
English LevelFluent
ID VerificationVerified