Discover Full-Time Remote Professionals Worldwide

Profile Description

Seasoned Remote Executive & Operations Specialist with 15+ years of BPO experience, 11 years as a high-performing Freelance Virtual Assistant, and 10+ years delivering top-tier C-Suite, Executive, General, and Real Estate VA support. Master Black Belt Lean Six Sigma Practitioner and Kaizen Professional adept at driving business scalability, seamless back-office solutions, and operational excellence. Proven track record as a Start-up & Transformation Business Consultant, BPO Operations Consultant, and Lead Generator (4 years) focused on continuous improvement and strategic growth. And continuously improving on each project and work handled.

Top Skills

Profile Description

I have practical experience in sales and customer engagement through my roles at Mophones and Phoenix Capital. At Mophones, I work as a Sales Executive, where I identify potential customers, understand their needs, explain smartphone features and flexible payment plans, handle enquiries, and follow up with prospects to convert them into customers. At Phoenix Capital, I work as a Sales Agent, promoting logbook loans, car financing, and vehicle repair financing. My responsibilities include generating leads through field visits, referrals, networking, and online platforms, building relationships with potential clients and business partners, explaining financing options, and following up on interested prospects. I believe I should be hired because I am a motivated, adaptable, and customer-focused salesperson with good communication and interpersonal skills. I am comfortable approaching new people, identifying customer needs, explaining products and services, handling objections, and working towards sales targets. I am also a fast learner, results-oriented, and willing to take initiative to generate new business. I would bring commitment, persistence, and a positive attitude to your team while continuously improving my sales skills.

Top Skills

Profile Description

I am a results-driven Sales Professional and Executive Assistant with extensive experience in lead generation, client relationship management, and driving revenue growth. I am skilled in managing sales pipelines, conducting outbound prospecting, identifying potential clients, and converting qualified leads into successful deals. Proficient in CRM systems and professional client communication, I have a proven ability to support high-performing sales teams, manage administrative responsibilities, and deliver excellent results in fast-paced remote work environments.

Top Skills

Profile Description

E-Commerce Customer Service Specialist and Virtual Assistant with 9+ years of experience supporting U.S. and Canadian customers through phone, email, and live chat. I have hands-on experience with Shopify, handling customer orders, tracking, shipping concerns, cancellations, refunds, replacements, and post-purchase issues. I also have experience coordinating with carriers and internal teams to resolve order and delivery concerns efficiently. My background includes customer support for e-commerce, payments, telecommunications, and order management. I’m comfortable working remotely, following company policies, documenting customer concerns, and providing clear and professional support. Open to remote opportunities in E-Commerce Customer Service, Customer Support, Shopify Support, and Virtual Assistant roles.

Top Skills

Profile Description

An executive virtual assistant with 5-years of experience, with specialties in Customer Service and Social Media Management. Eager to implement engagement and efficiency to move to the next big task. In the past years, I've help my clients reach new customers and generating more income that they didn't knew they could earn beforehand.

Top Skills

Profile Description

Actuarial Science and IT graduate with a strong foundation in data analysis, problem-solving, record management, and business operations, complemented by hands-on experience in financial analysis, actuarial modelling, data validation, and performance reporting. Experienced in utilizing Microsoft Excel, Microsoft Office Suite, Google Workspace, and data management tools to analyze information, maintain accuracy, generate reports, and support informed decision-making. Demonstrates exceptional attention to detail, organizational skills, and the ability to work independently while meeting deadlines and maintaining high standards of accuracy. Alongside a strong analytical background, possesses over two years of experience in customer relations, customer support, sales support, and complaint resolution within high-volume customer-facing environments. Proven ability to respond to customer inquiries, provide accurate information, resolve concerns professionally, maintain customer records, and build lasting client relationships. Skilled in handling customer interactions through phone, in-person, and digital communication channels, conducting follow-ups, escalating complex issues appropriately, and ensuring high levels of customer satisfaction. Recognized for excellent communication, empathy, problem-solving abilities, and a customer-first approach that consistently contributes to positive customer experiences and business growth

Top Skills

Profile Description

Dedicated and performance-driven professional with a strong background in sales, customer support, and technical troubleshooting. Experienced in engaging potential clients, identifying customer needs, generating business opportunities, and resolving technical and service-related concerns with professionalism and efficiency. Recognized for building strong client relationships, delivering exceptional customer experiences, and consistently maintaining a solutions-oriented approach. Possessing strong organizational, communication, and multitasking abilities, I am eager to leverage my skills to support business operations, drive customer success, and contribute to organizational growth.

Top Skills

Profile Description

A Virtual Assistant and Digital Operations Specialist, I provide high-level strategic and operational support to coaches, entrepreneurs, and growing businesses. My expertise spans social media strategy, content development, website and funnel creation, CRM automation, and email marketing. I’ve partnered with both emerging brands and established companies to strengthen brand presence, manage e-commerce systems, and execute end-to-end marketing campaigns, including Facebook advertising. I also build comprehensive SOPs to standardize workflows, improve team efficiency, and maintain operational consistency. Through a balance of strategic thinking, creativity, and technical execution, I help businesses scale efficiently and achieve sustainable growth.

Top Skills

Profile Description

Results-driven Customer Success and Client Operations professional with 8 years of progressive experience across e-commerce, healthcare, real estate, customer support, client retention, and remote operations. Experienced in supporting international customers, managing high-volume service environments, coordinating appointments and client requests, resolving complex issues, and improving operational workflows. Proven ability to combine customer empathy, analytical problem-solving, CRM technology, and process improvement to deliver measurable business outcomes including 95% inquiry resolution within SLA, 20% reduction in escalations, 15% improvement in retention among repeat and VIP customers, 25% reduction in repetitive inquiries, 30% reduction in response times, and 25% improvement in lead conversion. Highly adaptable across remote, international, and fast-paced environments.

Top Skills

Profile Description

I bring over 9 years of combined experience in cold calling, outbound sales, and customer service, primarily supporting U.S.-based businesses. I have experience making high-volume calls, generating and qualifying leads, handling objections, building rapport, and engaging business owners and potential customers. What makes me a great hire is my strong communication skills, confident phone presence, resilience, and ability to handle rejection while staying focused on results. I'm dependable, adaptable, and committed to delivering quality

Top Skills

Profile Description

I’m Larabel M. Tapia, a BPO and remote support professional based in Cebu City, Philippines, with almost 5 years of experience in voice and non-voice campaigns. My core strengths include appointment setting, cold calling, lead generation, customer service, data entry, client intake, and administrative support. I’m skilled at communicating with homeowners, business owners, and customers, qualifying leads, identifying needs, handling objections, and moving conversations toward the appropriate next step. I’m also experienced in high-volume campaigns, handling 300–500 outbound calls per day using ViciDial and RingCentral while maintaining accuracy and professionalism. CORE EXPERIENCE: * Appointment Setting & Lead Generation Generated and qualified leads through outbound calls. Scheduled appointments for HVAC, air filtration, air-conditioning, and other home-service campaigns. Followed up with prospects and maintained accurate lead information. * Business Funding / MCA Contacted business owners regarding funding opportunities. Qualified prospects and gathered information required for the funding process. * Customer Service Assisted customers with home renovation, installation, lawn care, maintenance, and handyman services. Handled inquiries, provided information, and maintained professional customer interactions. * Data Entry & Administrative Support Maintained customer records, appointment details, and sales information. Managed inbound and outbound communication across multiple campaigns. * Legal Client Support Supported a law firm using Filevine to update client records, monitor case progress, and communicate with clients through email and text. TOOLS: * CRM: GoHighLevel, Quo CRM, Zoho, HubSpot, Filevine * Communication: RingCentral, ViciDial * Productivity: Google Workspace, Outlook ADDITIONAL STRENGTH: Writing is one of my strongest personal interests. I enjoy creating essays, short stories, fiction, and poetry, which has strengthened my written communication and attention to detail. Outside of work, I volunteer my time with children from underserved communities, where I help organize activities, share stories, and prepare snacks. It’s something I value because it allows me to contribute beyond my professional work.

Top Skills

Profile Description

Results-driven professional with 5+ years of experience in virtual assistance, remote operations, client success management, B2B SaaS, digital marketing, public relations, and journalism. Skilled in managing executive operations, client relationships, CRM systems, sales support, email marketing, content development, and administrative workflows for international clients across the US, UK, Canada, and Australia. Experienced in improving customer retention, streamlining business processes, supporting revenue growth, and delivering exceptional client experiences. A versatile communicator with strong organizational, analytical, and problem-solving skills, adept at working independently in fast-paced, remote environments.

Top Skills

Profile Description

Results-driven Business Sales Development Account Manager with extensive experience scaling B2B SaaS solutions, driving strategic outbound prospecting, and executing consultative discovery. Proven track record of accelerating revenue growth, advancing rapidly through merit-based promotions, and consistently exceeding activity and conversion targets in competitive markets. Eager to leverage deep expertise in CRM platforms, sales pipelines, and end-to-end client engagement to deliver high-impact results for an innovative organization.

Top Skills

Profile Description

• Manage the client journey from lead generation and relationship building through negotiation, order processing and payment follow-up. • Developed client relationships that resulted in multiple sales orders and memorandums of understanding during the first quarter. • Prepare marketing materials, proposals and tender documents to support business development and market visibility. • Maintain client records and ongoing account communications, and coordinate exhibitions and field sales activities.

Top Skills

Profile Description

Hi! Wencee here, your next Virtual Assistant! I'm a dependable Virtual Assistant with 10 years of professional experience in appointment setting, cold calling, sales support, customer service, and administrative assistance. I've worked with clients in the US, Australia, and the UK, supporting them by phone, email, and live chat. Here's what I can do for your business: - Appointment setting and cold calling: I placed 200 outbound calls a day, booked appointments daily, and closed 6+ deals a month in my last sales role. - Lead generation: I qualify leads, handle objections, and follow up consistently, including through skip tracing and email/chat outreach. - Client onboarding and admin: I've onboarded clients for an Australian wealth management firm, reviewed applications, chased signatures, booked meetings, and kept client records accurate. - Customer service: I resolve issues, retain customers, and keep every interaction professional and positive. I'm organized, detail-oriented, and quick to learn new systems. I'm comfortable working independently across time zones and taking ownership of my results. If you need someone who communicates clearly, cares about your customers, and represents your business well, I'd love to help. Send me a message!

Top Skills

Profile Description

Highly organised, detail-driven Project Manager, Producer, Customer, Sales and Administrative Support professional with over 15 years of experience coordinating operations, managing client communications, and keeping fast-moving teams on track. Produced content distributed on Amazon Prime, Apple TV, Showmax, and other global platforms including Podcast for B2B clients. Skilled at juggling multiple priorities, maintaining accurate records, and delivering seamless support to executives, founders, and cross-functional teams. A proactive problem-solver who thrives in remote environments, fluent in Google Workspace, Slack, CRMs, and async communication. Fully equipped home office with backup power and dual monitors for uninterrupted productivity during US hours.

Top Skills

Profile Description

Dedicated and versatile technical professional with a proven record of delivering comprehensive solutions that bridge clients' digital and physical needs. Experienced in developing impactful websites, managing social media advertising campaigns, and providing high-quality branding and graphic design services. Proficient in office supply management and bookkeeping through QuickBooks. A results-oriented leader committed to client satisfaction and driving business growth. Eager to contribute an extensive repertoire of hardware and software expertise to a challenging role within a growing technical support team. Adept at deconstructing complex technical concepts into clear, accessible instruction, particularly for end-users with limited technical backgrounds.

Top Skills

Profile Description

A Digital Strategist by Trade, Growth Architect by Profession, and a Storyteller by Passion. With 6 years of expertise in digital marketing, I have been working my way around the dynamic worlds of Ask Media, Laundry Lounge, and Adele Dejak. I excel in turning raw data into meaningful engagements and ensuring that every click counts towards a bigger picture. In my journey, I have been crafting impactful strategies for different companies, including but not limited to House of Maji, Feline by Penny Winter, and several other foreign clients, achieving remarkable growth numbers. My expertise includes increasing ROI by 17%, amplifying brand awareness by 25% using multi-level social media campaigns, and successfully entering international markets with a 5% conversion rate in the US and Europe within only 3 months. I am a Paid Media expert, SEO genius, and Content Strategist fluent in Google Ads, Meta Business Suite, and Mailchimp. In addition, I am a creative individual familiar with Adobe Premiere Pro and UI/UX Wireframing—a technical problem solver with an obsession with data analysis!

Top Skills

Profile Description

Detail-oriented Executive Virtual Assistant with over 4 years of experience supporting business owners in administrative operations, client communication, and calendar management. Proven ability to coordinate schedules, manage high-volume inboxes, and deliver organized, client-focused support. Skilled in tools such as Google Workspace, Microsoft Office, and booking systems, with a strong track record of maintaining efficiency, accuracy, and professionalism in remote work environments.

Top Skills

Profile Description

Experienced technical support and customer service specialist with over a decade in global telecom, finance, and e-commerce. Skilled in troubleshooting, client communication, and digital tools. Actively seeking remote opportunities as a Virtual Assistant and social media content creator. Known for problem-solving, adaptability, and delivering excellent customer experiences

Top Skills