Data scientist, AI developer specialist, Customer ServiceData scientist, AI developer specialist, Customer Service

Key Achievements:

I served a dual role at Kids Happiness Amusement Park where I drove brand engagement and customer satisfaction • Brought the ability to turn customer and sales data into Excel dashboards and reports that reveal client trends, segment audiences, and support faster, better-informed marketing decisions. • Applied market analysis techniques at Kids Happiness Amusement Park translating customer engagement data into actionable insights for brand visibility and client acquisition. • I leveraged data driven strategies to segment cold, warm and hot clients reflecting actuarial practices to risk categorization and client profiling. • Managed guest relations and feedback resolution by analyzing customer satisfaction metrics enhancing service delivery through structured data evaluation. • During my time in campus I engaged in sales activities that provided practical exposure to trend analysis strengthening skills in interpreting consumer behavior and applying statistical reasoning to business outcomes.

Key Achievements:

• Engineered a full stack website for a local Nairobi-based business, leveraging AI development tools (Claude) to accelerate implementation while owning the architecture, design and technical decisions. • Applied AI-driven workflows and professional prompt-engineering techniques to accelerate development, debugging, and documentation, delivering a production-ready system that is live and generating value for a real business • Built a backend using Cloudflare workers database, a modern, low-maintenance hosting setup. • Applied key web security practices including secure authentication, password hashing and rate limiting to protect against unauthorized access. • Deployed the website to a live production environment currently in active use by the business. • Used AI tools throughout the development process to speed up coding and problem-solving while independently handling planning, testing and deployment.

Key Achievements:

AI training and Data Annotation. I worked on AI training in crowdgen projects where I did tasks on data annotation and labeling datasets to train machine learning models. • Quality Assurance in AI projects. I performed consistency checks and error detection across large datasets, strengthening reliability of model outputs. • Database Management exposure. I engaged with database concepts for storing and retrieving annotated data reinforcing IT competencies in data organization. • I demonstrated teamwork where I contributed to cross-functional teams integrating technical skills with project management to meet deadlines.

Key Achievements:

At Acentria Actuarial and Financial Services I did tasks such as creating loan amortization schedules, Learnt the basics of financial modelling. Learnt the concept of Reinsurance, financial highlights, pricing techniques and reinstatement premiums. Received a recommendation letter reflecting professional competence and solid foundation in Actuarial practices.

Key Achievements:

I worked as an Actuarial attaché at Acentria Actuarial and Financial Services where I did tasks such as financial modelling, data cleaning, learnt importance of data cleaning and accuracy and did hands-on experience on exercises and project to clean data given. Now equipped to automate actuarial workflows such as data cleaning, loan amortization schedules, and financial modelling using AI-powered Excel techniques, cutting manual effort and reducing human error.