PROJECT MANAGER, CUSTOMER, SALES AND ADMINISTRATIVE SUPPORT.PROJECT MANAGER, CUSTOMER, SALES AND ADMINISTRATIVE SUPPORT.
Golden
$800
per month
($5/hour)
Profile Description
Highly organised, detail-driven Project Manager, Producer, Customer, Sales and Administrative Support professional with over 15 years of experience coordinating operations, managing client communications, and keeping fast-moving teams on track. Produced content distributed on Amazon Prime, Apple TV, Showmax, and other global platforms including Podcast for B2B clients. Skilled at juggling multiple priorities, maintaining accurate records, and delivering seamless support to executives, founders, ...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Marketing & Growth
Design & Creative
E-commerce & Marketplace
Sales & Business Development
Work Experience
PRODUCER | PROJECT MANAGER (REMOTE)
CONTENT ALLIES, COLORADO USA
Apr 2024 - Jun 2026
Job Responsibilities:
• Planned project timelines, prioritized competing deliverables, tracked progress, and proactively resolved production bottlenecks to maintain on-time delivery. • Served as a key client liaison, translating business objectives into high-quality podcast and digital content that supported B2B clients' marketing and growth goals. • Organized project documentation, production assets, SOPs, and communi...
OUTFARM MEDIA WORKS – LUSAKA, ZAMBIA (REMOTE/HYBRID)
CUSTOMER SUCCESS MANAGER
Jan 2017 - Apr 2024
Job Responsibilities:
• Serve as operational backbone for a media services firm, managing end-to-end project coordination, client onboarding, and ongoing account support for a portfolio of B2B clients. • Handle invoicing, payment tracking, and expense reconciliation, ensuring zero billing errors and timely collections. • Maintain meticulous client records and project documentation in CRM and cloud storage, enabling ins...
SALES SUPPORT & ADMINISTRATIVE COORDINATOR
ZAMBIA TELECOMMUNICATIONS COMPANY – LUSAKA, ZAMBIA
Apr 2015 - Jan 2017
Job Responsibilities:
• Provided dedicated administrative and operational support to a high-volume retail sales outlet, ensuring smooth daily operations and compliance with company policies. • Accurately entered customer applications, service orders, and KYC documentation into internal systems—maintaining 100% data integrity during audits. • Prepared daily and weekly sales reports, tracking individual and outlet perfor...
CUSTOMER SALES ASSISTANT
STANDARD CHARTERED BANK ZAMBIA PLC – LUSAKA, ZAMBIA
Aug 2013 - Mar 2015
Job Responsibilities:
• Supported branch operations through accurate data entry, filing, and maintenance of confidential customer files in strict compliance with internal controls. • Assisted with scheduling and preparation for branch sales campaigns, including compiling lead lists, preparing client-facing materials, and tracking campaign metrics. • Logged all customer interactions, inquiries, and complaints in the CRM...
SALES LEAD GENERATOR
ABSA BANK ZAMBIA PLC – LUSAKA, ZAMBIA
Nov 2007 - Jun 2008
Job Responsibilities:
• Provided administrative assistance to sales teams by organizing prospect data, qualifying inbound leads, and routing them to appropriate relationship managers. • Maintained a clean, up-to-date pipeline database, enabling leadership to track lead volume, conversion rates, and team workload. • Prepared meeting materials, printed documentation, and coordinated follow-up communications for client me...
Quick Stats
Education
Bachelor's Degree
University of CapeTown
2016 - 2019
Bachelor's Degree
The University of Zambia
2008 - 2012