Josie

Sales Development Representative

Josie

700/mo
Noveleta, Philippines
Looking for Full-time
10 hours/day
Availability: US timezone

Profile Description

Results-driven Business Sales Development Account Manager with extensive experience scaling B2B SaaS solutions, driving strategic outbound prospecting, and executing consultative discovery. Proven track record of accelerating revenue growth, advancing rapidly through merit-based promotions, and consistently exceeding activity and conversion targets in competitive markets. Eager to leverage deep expertise in CRM platforms, sales pipelines, and end-to-end client engagement to deliver high-impact r...

Top Skills

Email Support · 8 yearsLive Chat Support · 8 yearsPhone Support · 8 yearsAccount Management · 4 yearsApollo.io · 4 years

Skills & Expertise

AI & Automation

Copy.aiBeginner
API IntegrationBeginner
Workflow AutomationBeginner

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
Social Media SupportAdvanced
ZendeskAdvanced
Lead ManagementAdvanced

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner
SQLBeginner

E-commerce & Marketplace

ShopifyBeginner
eBayBeginner
Marketplace SEOBeginner
Product Listing OptimizationBeginner

Sales & Business Development

B2B SalesAdvanced
B2C SalesAdvanced
Cold CallingAdvanced
Lead GenerationAdvanced
Cold Email OutreachAdvanced
Sales Funnel ManagementAdvanced
NegotiationAdvanced
Account ManagementAdvanced
Linkedin OutreachAdvanced
Warm Outreach & Appointment SettingAdvanced
Proposal WritingAdvanced
SalesforceAdvanced
Zoho CRMAdvanced
Apollo.ioAdvanced
Sales PresentationsAdvanced

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
CalendlyAdvanced
Travel PlanningIntermediate
Monday.comBeginner

Work Experience

Sales Development Manager Software SAS Shipping Solutions

Shipjunction

Oct 2024 - Jan 2025

Key Achievements:

Generated and qualified high-value leads through outbound prospecting, account-based outreach, and consultative discovery to set appointments with key decision-makers. Drove direct B2B sales for a SaaS shipping and fulfillment platform, targeting mid-market and enterprise clients using NetSuite and Oracle ERP systems. Positioned end-to-end solutions integrating ERP-driven shipping automation, EDI fulfillment, and workflow optimization to reduce labor costs, shipping errors, and delivery timelines

Business Sales Development Account Manager Online SAS Campaign

Reliasourcing

Feb 2023 - Nov 2024

Key Achievements:

Promoted twice from Outbound Sales Representative to Sales Development Representative, and ultimately to Business Development Account Manager, based on consistent quota achievement and sales performance. Drove revenue for Tailor Brands’ SaaS solutions by selling website builder subscriptions, branding tools, and U.S. LLC registration and business licensing services to small and medium-sized businesses. Led consultative sales cycles, identifying client needs and positioning end-to-end solutions tohelp businesses establish an online presence and operate legally in the U.S . Conducted live product demos and solution-focused presentations, acting as a Solution Architect to showcase platform capabilities and close deals directly with clients.

Customer Sales Service Representativ

Accenture

Sep 2021 - Aug 2022

Key Achievements:

Drove travel insurance sales by proactively promoting AIG Travel Guard policies, clearly articulating coverage, benefits, and value to overcome objections and close sales. Educated customers on policy options, exclusions, and membership advantages to upsell and cross-sell appropriate coverage based on travel needs.Processed policy enrollment, membership registration, and payments with high accuracy while consistently meeting or exceeding sales and conversion targets

Customer Associate II

FIS Global Solutions

Sep 2019 - Sep 2021

Key Achievements:

Verified customer identities, documented interactions accurately, and resolved issues efficiently to meet performance and quality targets. Handled customer inquiries for Sprint services, including billing, plan changes, activations, and basic troubleshooting .Supported as a Team Coach with Green Dot financial accounts by assisting with balances, transactions, disputes, and account security while following compliance standards.

Quick Stats

Age29 years
English LevelFluent
ID VerificationNot verified