TAPIA

General Virtual Assistant/ Appointment Setter

TAPIA

ID Verified
800/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m Larabel M. Tapia, a BPO and remote support professional based in Cebu City, Philippines, with almost 5 years of experience in voice and non-voice campaigns. My core strengths include appointment setting, cold calling, lead generation, customer service, data entry, client intake, and administrative support. I’m skilled at communicating with homeowners, business owners, and customers, qualifying leads, identifying needs, handling objections, and moving conversations toward the appropriate nex...

Skills & Expertise

Virtual Assistance & Admin

Design & Creative

CanvaBeginner

Customer Success

Content & Writing

Sales & Business Development

B2B SalesBeginner
Cold CallingBeginner

Work Experience

Appointment Setter / Data Entry

Cup-up Digital Marketing

2023 - 2024

Job Responsibilities:

- Made outbound calls to prospective leads. - Scheduled appointments for clinic consultations. - Managed inbound calls and explained clinic services. - Maintained accurate customer records and sales data. - Built customer relationships while consistently meeting monthly performance targets.

Data EntryCold CallingB2B Sales

Energy Campaign - Appointment Setter

Dunamis BPO Solution

2020 - 2021

Job Responsibilities:

Conducted outbound calls to prospective customers. - Scheduled qualified appointments for home service companies specializing in HVAC, air filtration, and air conditioning. - Explained services and nurtured leads to increase appointment conversion.

Cold CallingData Entry

CapFunding- Junior Underwriter

Dunamis BPO Solution

2020 - 2021

Job Responsibilities:

Contacted business owners interested in funding opportunities. - Qualified leads and assisted clients throughout the funding process.

Email SupportEmail Management

SLF-Telemarketing

Dunamis BPO Solution

Oct 2019 - Apr 2020

Job Responsibilities:

Student Loan Forgiveness Program, calling students and offering loans. School first, pay later.

Data EntryCold Calling

Quick Stats

Age24 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Refferizer Academy

Education

High-school

Cordova Public College

2024 - 2025