Appointment Setter | Cold Caller | Admin SupportAppointment Setter | Cold Caller | Admin Support
Wencee
ID Verified$750
per month
($4/hour)
Profile Description
Hi! Wencee here, your next Virtual Assistant! I'm a dependable Virtual Assistant with 10 years of professional experience in appointment setting, cold calling, sales support, customer service, and administrative assistance. I've worked with clients in the US, Australia, and the UK, supporting them by phone, email, and live chat. Here's what I can do for your business: - Appointment setting and cold calling: I placed 200 outbound calls a day, booked appointments daily, and closed 6+ deals a mo...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Client Engagement Associate
Ally Wealth Management
Mar 2026 - Oct 2026
Job Responsibilities:
• Onboarded new clients for an Australian wealth management firm serving expats and Australians at home • Reviewed superannuation and investment applications • Supported the financial advice team with client administration and follow-ups, including sending and chasing client signatures on Statements of Advice (SOA) and Records of Advice (ROA), booking client meetings, and providing clients with th...
Appointment Setter
East Coast Customs
Dec 2025 - Feb 2026
Job Responsibilities:
• Handled customer inquiries across Instagram, Messenger, and WhatsApp, tracking all conversations in GoHighLevel • Provided tailored quotations and service recommendations based on customer needs • Scheduled and confirmed appointments for service bookings
Skip Tracer (seasonal)
Three Pillars Communities
Sep 2025 - Dec 2025
Job Responsibilities:
• Used online tools and databases to locate and verify owner and decision-maker contact information • Qualified leads by verifying ownership, decision-making authority, and property status • Placed outbound calls to property owners and leads for real estate acquisition opportunities
Market Development Associate
Evernest Property Management
Jul 2023 - Aug 2025
Job Responsibilities:
• Placed 150+ outbound calls daily and secured 2+ appointments per day, closing 6+ deals per month against assigned quotas • Managed calls, emails, text messages, tasks, and calendar bookings in HubSpot and RingCentral • Identified and qualified new opportunities within an assigned territory and kept accurate lead records
Social Media Content Moderator
Concentrix
Dec 2021 - Jul 2023
Job Responsibilities:
• Reviewed applications across platforms for compliance with community guidelines and policy terms • Identified policy violations and non-compliant content, documenting findings while maintaining confidentiality
Retention Sales Specialist
VXI
Jul 2020 - Dec 2021
Job Responsibilities:
• Retained customers considering cancellation by resolving pain points and presenting tailored solutions • Handled customer service, billing concerns, upselling, and basic technical troubleshooting
Subject Matter Expert
VXI
Oct 2018 - Apr 2020
Job Responsibilities:
Supported frontline agents with product knowledge and resources; coached and trained agents to improve performance scores
Email Support Representative
VXI
Sep 2016 - Oct 2018
Job Responsibilities:
Handled high volumes of customer email inquiries, responding promptly and professionally
Quick Stats
Education
Associate's Degree
Halls of Life Bible College
2013 - 2018