Sean

Technical Support, Sales Development Representative

Sean

ID Verified
600/mo
Canaman, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated and performance-driven professional with a strong background in sales, customer support, and technical troubleshooting. Experienced in engaging potential clients, identifying customer needs, generating business opportunities, and resolving technical and service-related concerns with professionalism and efficiency. Recognized for building strong client relationships, delivering exceptional customer experiences, and consistently maintaining a solutions-oriented approach. Possessing stron...

Top Skills

Account Management · 2 yearsAccounts Payable/Receivable · 2 yearsB2B Sales · 2 yearsCold Calling · 2 yearsCold Email Outreach · 2 years

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Technical SupportIntermediate
Ticket ManagementIntermediate
Phone SupportIntermediate
Lead ManagementIntermediate

Data & Analytics

Excel (Advanced)Intermediate
Google Sheets (Advanced)Intermediate

Design & Creative

CanvaBeginner
CorelDRAWBeginner
Adobe Premiere ProBeginner
CapCutBeginner
Video EditingBeginner

E-commerce & Marketplace

TikTok ShopIntermediate
Facebook MarketplaceIntermediate
Order ProcessingIntermediate

Finance & Accounting

Financial ReportingIntermediate
Financial AnalysisIntermediate
Accounts Payable/ReceivableIntermediate

Sales & Business Development

Lead GenerationIntermediate
Cold Email OutreachIntermediate
Cold CallingIntermediate
NegotiationIntermediate
Proposal WritingIntermediate
Account ManagementIntermediate
Sales PresentationsIntermediate
Warm Outreach & Appointment SettingIntermediate
B2B SalesIntermediate

Virtual Assistance & Admin

Data EntryIntermediate

Work Experience

Customer Service and Technical Support Representative

Quantrics

Jun 2025 -

Live Chat SupportEmail SupportTechnical SupportPhone SupportTicket ManagementAccounts Payable/Receivable

Sales Representative

Diamedix Technologies

Feb 2022 - May 2023

Lead ManagementPhone SupportExcel (Advanced)Financial ReportingFinancial AnalysisLead GenerationCold CallingNegotiationAccounts Payable/Receivable

Quick Stats

Age24 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
EnglishConversational
ID VerificationVerified