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Account Manager with over 8yrs of experience selling IT solutions from cloud solutions, managed services and hardware and software. My background includes working with leading technology and telecommunications organizations, where I have successfully generated new business, managed strategic accounts, and consistently exceeded sales targets. Known for my consultative sales approach, strong communication skills, and customer-first mindset, I excel at identifying business challenges, building trusted relationships, and delivering solutions that create long-term value for customers and employers alike. I have experience working with Freshdesk, Power BI, Google suite, Microsoft Suite, Microsoft Dynamics 365 and Partnerview.

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5 yrs, 3 CRMs, 40% faster sales cycles. I build email systems that generate, nurture qualified leads

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Detail-oriented professional with experience in B2B sales, account management, virtual assistance, and administrative support. Currently working as a Sales Consultant for an Oracle NetSuite partner, supporting the sales process through lead generation, client discovery, proposal preparation, meeting coordination, and follow-ups. Previously managed a portfolio of over a thousand sellers at Lazada Philippines, assisting with campaign participation, monitoring account performance, and maintaining seller relationships. These roles have strengthened my ability to understand client needs, communicate clearly, and manage competing priorities. My background also includes email management, online research, record maintenance, reporting, and content creation. I use Microsoft Office, Google Workspace, Oracle NetSuite, Canva, and AI productivity tools to organize information and complete tasks efficiently. With a BSBA in Marketing Management earned with Latin honors, I bring a strong business foundation, attention to detail, and a willingness to learn new systems. I aim to provide dependable support that keeps daily operations organized and helps teams stay on top of deadlines and client commitments.

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I have diverse work experience in SEO writing, general data entry, customer support and website development.

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Customer Success and Account Management professional with over 10 years of experience in customer relations, account management, sales, and business operations. I specialize in building strong client relationships, improving customer satisfaction, driving product adoption, and supporting long-term client retention. My professional background includes working with global companies such as Yext, Payscale, and VMware, where I have managed client portfolios, collaborated with cross-functional teams, resolved complex customer concerns, and supported business growth. I also bring hands-on experience in virtual assistance, recruitment, social media management, administrative support, and project coordination, allowing me to adapt to different business needs. I am proficient in Salesforce, Gainsight, Jira, Zoho, Microsoft Office, Google Workspace, and other CRM and productivity tools. I am organized, proactive, detail-oriented, and comfortable working independently in remote environments. I take pride in delivering excellent customer experiences, maintaining clear communication, and helping businesses build lasting relationships with their clients. I am seeking a long-term remote opportunity where I can contribute my experience in Customer Success, Account Management, Client Support, or Business Operations.

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Executive Virtual Assistant, Onboarding Specialist, and Business Development professional with 8+ years' experience in partnerships, operations, and recruitment/onboarding at a fast-paced telecommunications company, plus current, hands-on experience providing executive support (inbox, calendar, and day-to-day administration) to a business owner. Recruited and onboarded 100+ partners, managed client/partner accounts, and coordinated cross-functionally across teams. Reliable, discreet, and quick to learn new tools and systems.

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Highly organized and detail-driven Administrative Professional with 5+ years of experience in office operations, customer service, and data management. Currently excelling in a fully remote administrative role. Proven ability to manage scheduling, supplier coordination, stock control, records, and client communications with minimal supervision. Reliable, fast learner, and fully available for US time zones (including night shifts). Skilled in Zoho Books/CRM, Google Workspace, and Microsoft Office 365.

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I am a Virtual Assistant with over 15 years of experience, which, in Internet years, basically makes me a seasoned pioneer of the digital frontier. My professional philosophy is simple: I am deeply invested in my clients' success because when you shine, I win. I don't just handle tasks; I bring a sense of calm and order to the daily chaos, ensuring my clients have the breathing room they need to truly succeed. Whether I’m diving into paralegal research, hunting down high-quality prospects through lead generation, or masterfully navigating the ever-changing world of social media management, I bring a unique blend of technical grit and human connection to the table. I’ve spent over a decade sharpening my skills in technical support, customer service, and strategic planning, allowing me to bridge the gap between complex problem-solving and seamless client relationship management. With an educational background in Medical Technology, I possess a natural eye for detail and a diagnostic approach to business challenges. I identify the pain points and apply the right solutions before they become symptoms. If you’re looking for a partner who learns as fast as she executes and treats your business goals like her own, let’s build something successful together.

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I'm an Account-, Customer Success-, or Relationship Management with 10+ years Experience over multiple industries

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I bring over five years of experience in sales operations, resort management, customer service, and digital marketing. My background includes managing daily operations, monitoring sales performance, coordinating payroll, handling customer inquiries and bookings, and creating social media campaigns to support business growth. I also helped grow a YouTube channel to over 50,000 subscribers and am developing my expertise in sales funnel design, lead generation, and conversion copywriting. What makes me a strong candidate is my combination of practical business experience, attention to detail, creativity, and willingness to learn. I am committed to helping businesses improve their operations, build customer relationships, and achieve their goals.

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Virtual Assistant and Executive Support Specialist with 4+ years of combined experience in administrative operations, executive assistance, sales, and client support. Skilled in managing schedules, coordinating tasks, handling confidential information, maintaining digital records, and streamlining workflows. Tech-savvy, detail-oriented, proactive, and quick to adapt to new tools and processes.

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Experienced Executive Virtual Assistant providing reliable administrative support to CEOs, founders, and business owners. Skilled in calendar and email management, data entry, travel arrangements, appointment scheduling, research, customer communication, and daily operations. I’m organized, detail oriented, proactive, and committed to helping clients save time, stay organized, and focus on growing their business.

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B2B Sales and Lead Generation professional with over 10 years of experience in sales, business development and commercial operations. Experienced in sourcing and researching B2B prospects, defining and applying Ideal Customer Profiles (ICP), identifying decision-makers, qualifying leads and managing sales pipelines. Hands-on experience with [link hidden], HubSpot CRM, LinkedIn prospecting, personalised email outreach and CRM data management. Successfully improved lead-to-opportunity conversion from 25% to 52% through structured lead qualification and reduced non-ICP leads from 30% to 12%. Highly organised, analytical and detail-oriented, with a strong understanding of B2B sales processes and international prospecting.

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I am a highly organised and results-driven professional with experience in customer service, virtual assistance, sales, client relationship management and business operations. Through my experience as a Customer Service Agent, Independent Sales Agent and Founder of Beauty by Excel Studio, I have developed strong communication, problem-solving, administrative and multitasking skills. I am experienced in managing customer enquiries, handling bookings, coordinating appointments, maintaining records, processing payments, resolving complaints and ensuring excellent client experiences. I am comfortable working independently, learning new digital tools and managing multiple responsibilities in fast-paced environments. I am seeking a remote opportunity where I can contribute my skills, provide exceptional support and grow professionally.

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Customer-focused operations professional with 10+ years of experience helping organizations improve customer experiences, streamline business operations, and drive sustainable growth across telecommunications, fintech, internet services, behavioral research, and AI data projects. My experience spans customer support, virtual assistance, business development, CRM management, AI data annotation, and administrative operations. I've worked directly with customers, business partners, and cross-functional teams to resolve complex issues, optimize processes, and deliver measurable results while maintaining high standards of accuracy and service. I thrive in fast-paced, remote-first environments where adaptability, ownership, and clear communication are essential. Whether managing executive schedules, supporting customers across multiple channels, evaluating AI outputs, or coordinating operational workflows, I bring a proactive mindset, strong attention to detail, and a commitment to delivering reliable, high-quality work. I am now seeking opportunities where I can leverage my customer-centric approach, operational expertise, and analytical skills to help teams improve efficiency, strengthen customer relationships, and contribute to long-term business success.

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I am a business development, strategic partnerships and commercial management professional with over 16 years of experience across tourism, hospitality, telecommunications, sales, marketing, public relations, customer service, media and community development. My career has involved senior management, business development, strategic relationship management, commercial operations, stakeholder engagement and business growth. I have held leadership positions, including Founder and CEO of Explore Elite Africa, Chief Commercial Director and Board Director at Pula Models Botswana, and Executive Manager supporting Pastor Jhustin Hall Ministry's international tour and career activities. My professional experience also includes: Business Development & Partnerships: Identifying opportunities, developing proposals, building strategic relationships and securing commercial partnerships. Tourism & Hospitality: Front-of-house management, guest relations, hotel sales, safari operations and tourism experiences. Telecommunications: Customer service, sales campaigns, outbound calling, customer retention and eSIM campaigns at Orange Botswana. Marketing & Communications: Public relations, brand development, media engagement, events and stakeholder relations. Leadership & Management: Team coordination, project management, commercial strategy and operational support. Digital Innovation: Developing skills in CRM systems, HubSpot, Salesforce, workflow automation, AI tools and digital business development. I hold an Associate Degree in Media (Radio and Television), a 120-hour TEFL certificate, and have professional-level German language skills alongside English and Setswana. My professional strength lies in connecting people, businesses and opportunities, building strategic partnerships, and turning ideas into initiatives that create commercial and social impact.

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Motivated, customer focused professional with up to 3 years of practical experience in book keeping, call center agent services, customer service, client relations, sales and telesales, front desk operations, records management, and data entry. Passionate about leveraging clear communication and good listening skills to drive decision making and enhance customer experiences. Proven ability to thrive in fast paced environments with a strong customer-oriented and problem-solving mindset.

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Highly experienced and results-driven professional with over 15 years of experience across customer service, sales, business development, administration, intake coordinator and client relationship management. I bring a strong track record of supporting international clients, managing customer interactions, generating leads, converting opportunities and delivering results in fast-paced, target-driven environments. My expertise includes inbound and outbound sales, customer retention, appointment setting, lead qualification, CRM management, data entry, administrative support, medical support/billing and remote customer operations. I am confident communicating with international customers, particularly within the US market, and understand the importance of professionalism, accountability, time management and delivering a consistent customer experience. With strong problem-solving abilities, excellent attention to detail and the ability to work independently with minimal supervision, I adapt quickly to new systems, processes and technologies. I am a self-motivated, reliable professional who combines commercial awareness with a customer-first approach and is committed to contributing to business growth, operational efficiency and long-term client satisfaction.

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Hi, I’m Ivy, a dedicated Virtual Assistant with 3+ years of experience helping business owners, realtors, coaches and entrepreneurs stay organized. As a Born Again Christian, I value honesty, integrity, and excellence. I can assist with: MLS listings, Client follow-ups, Canva graphics, CRM management, Scheduling, Inbox handling, Social media, Reports Customer support. Reliable, detail-oriented, and trustworthy. Let’s work together to make your business stress-free!

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Hello there. I am Cynthia Ndegwa. A Creative Strategist and Brand Consultant. For years, I’ve helped brands, from luxury jewelry to wellness startups find their voice and connect meaningfully with their audiences. My background in psychology and communication fuels how I shape stories, launch campaigns, and build communities that feel real and relatable I blend strategic thinking with creative storytelling. Whether it’s crafting a brand voice, designing social media strategies, or analyzing what makes people tick, I focus on creating work that’s not just eye-catching it’s human-centered and purposeful. I believe the best work happens when strategy meets soul. I don’t just execute ideas, I build genuine connections between brands and the people they serve. If you’re looking for someone who cares deeply about impact, clarity, and creativity, I’d love to bring that energy to your team.

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