Rochelle

Executive Support Specialist

Rochelle

ID Verified
1,500/mo
Caloocan City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a Virtual Assistant with over 15 years of experience, which, in Internet years, basically makes me a seasoned pioneer of the digital frontier. My professional philosophy is simple: I am deeply invested in my clients' success because when you shine, I win. I don't just handle tasks; I bring a sense of calm and order to the daily chaos, ensuring my clients have the breathing room they need to truly succeed. Whether I’m diving into paralegal research, hunting down high-quality prospects throu...

Skills & Expertise

Work Experience

Virtual Assistant

Various Clients

Jul 2018 - Aug 2025

Job Responsibilities:

Since July 2018, I have consistently driven client success by managing multifaceted operations in social media management, paralegal support, and lead generation while bringing essential order to daily workflows through expert project planning, research, and comprehensive task management

Blog WritingProduct DescriptionsPhone SupportEmail SupportVideo SupportSocial Media SupportLanding Page CopyCreative WritingEmail CopywritingLive Chat Support

Jul 2017 to Jan 2018 Regional Partnership Executive

Argus Screening Corporation

Jul 2017 - Jan 2018

Job Responsibilities:

I successfully drove business growth and expanded market reach by serving as a Regional Partnership Executive and Lead Generation Specialist. I effectively managed the end-to-end outreach process, from identifying high-potential prospects through lead generation and research to securing opportunities through appointment setting and cold calling.

Cold Email OutreachCold CallingLead GenerationB2B SalesAccount ManagementSales PresentationsNegotiationProposal WritingPhone SupportEmail Support

Regional Partnership Executive

One Planet Ops

Feb 2017 - Apr 2017

Job Responsibilities:

I expanded market reach by managing the full business development cycle, from conducting targeted research and lead generation to securing high-value opportunities via strategic cold calling and appointment setting. Beyond driving growth, I ensured operational efficiency by overseeing email management and task coordination to maintain seamless professional engagement with regional partners.

Email SupportPhone SupportProduct DescriptionsCold Email OutreachSales PresentationsProposal WritingCold CallingLead GenerationAccount ManagementB2B Sales

Marketing & Advertising Account Executive

Aarki Inc.

Mar 2014 - Mar 2016

Job Responsibilities:

I played a pivotal role in driving business growth and client satisfaction by serving as a Marketing and Advertising Account Executive and Lead Generation Specialist. I managed the full lifecycle of client engagement, from conducting in-depth market research and generating leads to executing strategic planning and managing social media. By balancing high-level research analysis with direct client...

Email CopywritingCreative WritingBlog WritingProduct DescriptionsPhone SupportEmail SupportSocial Media SupportLanding Page CopyVideo SupportTechnical Support

Customer Service Representative/Technical Support Representative

West Contact Services

Sep 2013 - Mar 2014

Job Responsibilities:

I served as a Customer Service and Technical Support Representative, where I balanced high-level troubleshooting with active product sales to drive company revenue.

Phone SupportProduct DescriptionsTechnical SupportLive Chat SupportAccount ManagementB2B SalesCold CallingNegotiationCold Email Outreach

Customer Service Representative/Technical Support Representative

24[7] Customer Philippines

Nov 2012 - Aug 2013

Job Responsibilities:

I served as a Technical Support Representative where I was responsible for diagnosing and resolving complex technical issues to ensure high levels of customer satisfaction. In this dual-function role, I successfully balanced technical troubleshooting with a proactive approach to product sales, consistently meeting revenue targets while maintaining service excellence. My responsibilities required a...

Live Chat SupportEmail SupportPhone SupportProduct DescriptionsTechnical SupportCold CallingSales PresentationsCold Email Outreach

Customer Service Representative/Technical Support Representative

Teleperformance

Nov 2011 - Sep 2012

Job Responsibilities:

I served as a Technical Support and Service Representative, where I was responsible for diagnosing complex hardware and software issues while maintaining a high standard of professional communication. I refined my ability to manage a high volume of diverse customer inquiries, ensuring that each interaction resulted in a timely and effective resolution. By navigating technical hurdles with precisio...

Sales PresentationsCold Email OutreachB2B SalesCold CallingAccount ManagementEmail SupportPhone SupportProduct DescriptionsLive Chat SupportTechnical Support

Directory Assistance Representative

ePerformax

Mar 2008 - Jul 2011

Job Responsibilities:

I served as a Directory Assistance Representative and consistently excelled in a high-volume, fast-paced communication environment. In this foundational role, I mastered the art of blending rapid, accurate information retrieval with persuasive product upselling, ensuring that every caller received both the data they needed and additional value-driven solutions. By maintaining a high standard of ef...

Phone SupportB2B Sales

Quick Stats

Age41 years
GenderFemale
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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Certifications

Virtual Assistant Training
Business Virtual Assistant Training
Facebook Marketing Training
Instagram Marketing Training
SEO Training
LinkedIn Marketing Training
TikTok Marketing Training
Email Marketing Training