Fathima

Sales/Intake Coordinator/Customer Service/VA/Data Ent/Admin

Fathima

ID Verified
1,200/mo
Durban , South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Highly experienced and results-driven professional with over 15 years of experience across customer service, sales, business development, administration, intake coordinator and client relationship management. I bring a strong track record of supporting international clients, managing customer interactions, generating leads, converting opportunities and delivering results in fast-paced, target-driven environments. My expertise includes inbound and outbound sales, customer retention, appointment s...

Skills & Expertise

Customer Success

Data & Analytics

Design & Creative

CanvaBeginner

Finance & Accounting

SageBeginner

Marketing & Growth

Specialized Skills

Work Experience

Intake Coordinator

The Bernard Healthcare Institute (USA)

Jul 2026 - Present

Job Responsibilities:

Please refer to cv attached.

Live Chat SupportEmail SupportPhone SupportVideo SupportTicket ManagementExcel (Advanced)Google Sheets (Advanced)Email MarketingCold CallingProposal Writing

Customer Service Representative/Data Processor

Mrs Fields (USA)

Jan 2025 - Jul 2026

Job Responsibilities:

Please refer to cv attached

Live Chat SupportEmail SupportPhone SupportVideo SupportTicket ManagementLead ManagementIntercomZendeskGoogle Sheets (Advanced)Excel (Advanced)

General Manager

Glycoless

Sep 2022 - Dec 2024

Job Responsibilities:

Please refer to cv attached.

Email SupportPhone SupportTicket ManagementLead ManagementExcel (Advanced)Google Sheets (Advanced)SageProposal WritingNegotiationAccount Management

Quick Stats

Age48 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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