Virtual Assistant,Customer Support Specialist,Client SuccessVirtual Assistant,Customer Support Specialist,Client Success
Chiaka
ID Verified$1,000
per month
($6/hour)
Profile Description
I am a highly organised and results-driven professional with experience in customer service, virtual assistance, sales, client relationship management and business operations. Through my experience as a Customer Service Agent, Independent Sales Agent and Founder of Beauty by Excel Studio, I have developed strong communication, problem-solving, administrative and multitasking skills. I am experienced in managing customer enquiries, handling bookings, coordinating appointments, maintaining records...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Sales & Business Development
Customer Success
Marketing & Growth
Work Experience
Founder & Business Manager
Beauty by Excel Studio
Apr 2024 - Present
Job Responsibilities:
* Oversee daily business operations and administrative activities. * Manage customer enquiries, relationships and service bookings. * Coordinate appointments, payments and financial records. * Manage staff coordination and operational responsibilities. * Develop marketing strategies and promotional campaigns. * Handle customer complaints and ensure service quality. * Monitor business activities an...
Independent Sales Agent
Credico (AVBOB)
Jan 2026 - Apr 2026
Job Responsibilities:
* Engaged prospective customers and introduced relevant products. * Conducted sales conversations and customer follow-ups. * Built professional customer relationships. * Supported sales activities and customer acquisition. * Communicated product information and responded to enquiries.
Customer Service Agent
Izuli groups
Sep 2024 - Nov 2025
Job Responsibilities:
* Responded to customer enquiries through professional communication. * Assisted customers with service-related concerns and complaints. * Managed customer follow-ups and issue resolution. * Maintained customer records and supported administrative processes. * Helped maintain positive customer relationships.
Quick Stats
Certifications
Education
Bachelor's Degree
Abia state university uturu
2020 - 2024
High-school
Madonna model secondary school
2014 - 2020