Sheila

Executive Assistant | Operations Specialist

Sheila

1,000/mo
Nairobi , Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I am a proactive Executive Assistant who operates as a true partner to business leaders. I help streamline daily workflows, anticipate priorities, manage competing demands and ensure that important initiatives move from ideas to execution. I take ownership of high impact initiatives, coordinate stakeholders, maintain accountability and create the structure leaders need to stay focused on growth, strategy and decision-making. I am adaptable, dependable, highly organized, and solution oriented. I...

Top Skills

B2C Sales · 5 yearsBookkeeping · 5 yearsCalendar Management · 5 yearsCapCut · 5 yearsData Entry · 5 years

Skills & Expertise

AI & Automation

ZapierIntermediate
Workflow AutomationIntermediate
Prompt EngineeringIntermediate
Jasper AIIntermediate
PerplexityIntermediate
MidjourneyIntermediate
SoraBeginner
GitHub CopilotBeginner

Content & Writing

CopywritingAdvanced
SEO Content WritingIntermediate

Customer Success

Email SupportExpert
Phone SupportExpert
Social Media SupportAdvanced
Ticket ManagementAdvanced
Lead ManagementIntermediate
ZendeskIntermediate
LiveChatIntermediate
FreshdeskIntermediate

Virtual Assistance & Admin

Calendar ManagementExpert
Email ManagementExpert
Travel PlanningExpert
Document ManagementExpert
Data EntryExpert
Meeting CoordinationExpert
Executive Assistant ServicesExpert
Personal Assistant ServicesExpert
Research & Information GatheringAdvanced
CalendlyIntermediate
Monday.comIntermediate
NotionIntermediate
ClickUpIntermediate
TrelloBeginner
AirtableBeginner

Design & Creative

CapCutExpert
Logo DesignExpert
CanvaAdvanced
Presentation DesignAdvanced
Video EditingAdvanced
Social Media GraphicsAdvanced
Adobe PhotoshopIntermediate
Adobe Premiere ProIntermediate
Adobe IllustratorBeginner

Sales & Business Development

B2C SalesExpert
Lead GenerationAdvanced
Cold CallingAdvanced
Cold Email OutreachAdvanced
NegotiationAdvanced
Warm Outreach & Appointment SettingAdvanced
B2B SalesBeginner

Finance & Accounting

BookkeepingExpert
Financial ReportingAdvanced
Budget ManagementAdvanced
QuickBooksIntermediate
SageIntermediate

Marketing & Growth

Email MarketingExpert
ChatGPT for MarketingIntermediate
Google AdsIntermediate
SEO (Technical & Content)Intermediate
Meta Ads (Facebook/Instagram)Intermediate
TikTok AdsIntermediate
LinkedIn AdsIntermediate
Facebook Business ManagerIntermediate

Real Estate Operations

AirbnbIntermediate

Work Experience

Administrative | Operation Coordinator

Viatu Care Ltd

Jan 2025 - Present

Email SupportPhone SupportSocial Media SupportLead ManagementLive Chat SupportCanvaAdobe IllustratorAdobe Premiere ProPresentation DesignAdobe PhotoshopCapCutVideo EditingTikTok ShopFacebook MarketplaceOrder ProcessingInventory ManagementSageBookkeepingBudget ManagementGoogle AdsLinkedIn AdsMeta Ads (Facebook/Instagram)TikTok AdsChatGPT for MarketingGoHighLevelContent StrategyEmail MarketingSocial Media AnalyticsCommunity ManagementMailchimpUser-Generated ContentHootsuite/BufferCold CallingCold Email OutreachNegotiationSales Funnel ManagementWarm Outreach & Appointment SettingZoho CRMApollo.ioEmail ManagementData EntryDocument ManagementMeeting CoordinationExecutive Assistant ServicesNotionResearch & Information GatheringCalendlyCalendar ManagementEmployee RelationsCoaching & Mentoring

Executive Assistant

Vijay Holdings

Sep 2021 - Dec 2024

Email SupportSocial Media SupportZendeskLead ManagementCanvaPhone SupportLive Chat SupportVideo EditingCapCutQuickBooksBudget ManagementEmail MarketingSocial Media AnalyticsActiveCampaignHootsuite/BufferB2B SalesAirbnbB2C SalesLead GenerationCold Email OutreachCold CallingSales Funnel ManagementZoho CRMEmployee RelationsCoaching & MentoringEmail ManagementCalendar ManagementTravel PlanningDocument ManagementMeeting CoordinationData EntryExecutive Assistant ServicesResearch & Information GatheringCalendlyTrello

Quick Stats

Age28 years
English LevelFluent
Other Languages
FrenchBasic
ID VerificationNot verified
Portfolio
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Education

Bachelor's Degree

Zetech University

2018 - 2021