Rosemarie

Virtual Assistant, CSR, SMM, Online Scheduler

Rosemarie

ID Verified
1,400/mo
Sta. Maria, Bulacan, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I help business owners stay organized, serve their customers, and manage their day-to-day operations with confidence. With 7 years of Virtual Assistant experience, I provide support in customer care, administrative tasks, social media management, email marketing, and client communication. I take pride in being dependable, proactive, detail-oriented, and committed to building long-term partnerships that make running a business easier. I am a Virtual Assistant and customer service professional wi...

Top Skills

Excel (Advanced) · 7 yearsGoogle Sheets (Advanced) · 7 yearsActiveCampaign · 5 yearsAdobe Illustrator · 5 yearsAdobe Photoshop · 5 years

Skills & Expertise

AI & Automation

HeyGenBeginner
Jasper AIBeginner
SynthesiaBeginner
Make (Integromat)Beginner
API IntegrationBeginner
Claude/Anthropic APIBeginner

Content & Writing

Blog WritingAdvanced
CopywritingAdvanced
Email CopywritingAdvanced
ContentfulAdvanced

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Social Media SupportExpert
Ticket ManagementExpert
Email SupportExpert
Video SupportExpert
Technical SupportExpert
Lead ManagementExpert
ZendeskExpert
FreshdeskExpert
CrispExpert
LiveChatExpert
IntercomExpert

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Google Analytics 4Expert
MetabaseExpert

Design & Creative

Adobe PhotoshopExpert
CanvaExpert
Adobe IllustratorExpert
Social Media GraphicsExpert
CapCutExpert
Video EditingExpert
YouTube OptimizationExpert

E-commerce & Marketplace

Facebook MarketplaceExpert
Product Listing OptimizationExpert
Order ProcessingExpert
Order FulfillmentExpert
ShopifyAdvanced
Amazon FBAAdvanced
eBayAdvanced
EtsyAdvanced
TikTok ShopAdvanced

Marketing & Growth

SEO (Technical & Content)Expert
Meta Ads (Facebook/Instagram)Expert
Google Tag ManagerExpert
Content MarketingExpert
TikTok AdsExpert
GoHighLevelExpert
Content StrategyExpert
Instagram GrowthExpert
LinkedIn OptimizationExpert
YouTube Channel ManagementExpert
Influencer OutreachExpert
Email MarketingExpert
Community ManagementExpert
Social Media AnalyticsExpert
User-Generated ContentExpert
HubSpotExpert
KlaviyoExpert
MailchimpExpert
ConvertKitExpert
Hootsuite/BufferExpert
ActiveCampaignExpert
SubstackExpert
ChatGPT for MarketingAdvanced
Twitter/X ManagementAdvanced
ThreadsIntermediate
TikTok GrowthIntermediate

Real Estate Operations

AirbnbExpert

Sales & Business Development

Lead GenerationExpert
Cold Email OutreachExpert
Cold CallingExpert
B2B SalesExpert
Linkedin OutreachExpert
Warm Outreach & Appointment SettingExpert
SalesforceExpert
Apollo.ioExpert
Hunter.ioExpert

Specialized Skills

Online Course CreationExpert
Telehealth SupportExpert
Medical BillingBeginner
Mental Health SupportBeginner

Virtual Assistance & Admin

Calendar ManagementExpert
Travel PlanningExpert
Data EntryExpert
Executive Assistant ServicesExpert
Research & Information GatheringExpert
CalendlyExpert
Personal Assistant ServicesExpert
Email ManagementExpert
Document ManagementExpert
Meeting CoordinationExpert
AsanaExpert
NotionExpert
TrelloExpert
Monday.comExpert
ClickUpAdvanced
BasecampIntermediate

Work Experience

Virtual Assistant

Living, Loving, Thriving, LLC

Jun 2021 - Oct 2026

Key Achievements:

Built and maintained long-term client relationships, including a five-year partnership, by consistently delivering reliable virtual assistance across customer support, administrative operations, social media management, and digital marketing. Helped business owners streamline daily operations and maintain consistent communication with their audiences.

HeyGenMake (Integromat)Claude/Anthropic APISynthesiaJasper AIBlog WritingContentfulEmail CopywritingCopywritingLive Chat SupportEmail SupportPhone SupportTicket ManagementTechnical SupportSocial Media SupportVideo SupportLiveChatLead ManagementExcel (Advanced)CanvaCapCutAdobe IllustratorVideo EditingSocial Media GraphicsAdobe PhotoshopGoogle Sheets (Advanced)YouTube OptimizationMeta Ads (Facebook/Instagram)TikTok AdsContent MarketingSEO (Technical & Content)GoHighLevelContent StrategyInstagram GrowthYouTube Channel ManagementInfluencer OutreachLinkedIn OptimizationTikTok GrowthSocial Media AnalyticsChatGPT for MarketingCommunity ManagementThreadsEmail MarketingMailchimpActiveCampaignConvertKitLead GenerationOnline Course CreationExecutive Assistant ServicesPersonal Assistant ServicesCalendlyMeeting CoordinationData EntryTravel PlanningResearch & Information GatheringEmail ManagementAsana

Quick Stats

Age33 years
English LevelFluent
ID VerificationVerified

Certifications

Healthcare Patient Intake, Call Handling and Scheduling Practical Training

Education

Bachelor's Degree

Polytechnic University of the Philippines

2022 - 2026