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I build and fix the automations that connect a business's tools: n8n workflows, [link hidden] scenarios and GoHighLevel automations wired together with webhooks and REST APIs, with Claude or Gemini steps for scoring, routing and extraction. I write Python (FastAPI, Playwright, Pydantic) and JavaScript for the parts a no-code step can't handle. I build for the failure cases too: duplicate-safe writes, webhook subscriptions that recreate themselves, AI output checked in code before it touches a CRM, and handover docs a non-developer can follow. Recent work: - Lead generation automation for a US client (June [phone hidden] to now): a nightly pipeline that collects business licence data state by state, enriches contacts through Apollo and Hunter, and loads them into Brevo, with validation gates so bad data never reaches a live campaign. - Shopify order to stock sync, built in both [link hidden] and n8n. Both write Shopify's absolute stock number to Airtable so overlapping runs can't double count, and a failed run recovers cleanly on the next one. - GoHighLevel lead router: a GHL funnel goes through n8n to an LLM scoring service, and the result comes back to GHL as tags, custom fields and a pipeline stage move, with GHL workflows branching by tier. I'm also open to virtual assistant and admin work: data entry and validation, Google Sheets and Excel (lookups, duplicate checks, reports), CRM admin in GoHighLevel and Brevo, Shopify admin (products, prices, inventory), SOPs, trackers and follow-ups. I check every update against its source and confirm it actually landed in the system. Clear written English (typing 69 WPM), comfortable with Google Workspace, Canva and CapCut. Available full-time. Portfolio with code and walkthroughs: [link hidden]

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I help businesses work smarter by streamlining CRM systems, automating repetitive workflows, and improving day-to-day operations. From connecting tools and organizing customer data to building efficient processes with AI and automation, I turn time-consuming tasks into smoother systems. My goal is to save you time, reduce errors, improve productivity, and give you more freedom to focus on serving customers and growing your business.

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Workflow AI Automation Specialist transitioning from 13 years of BPO operations and workforce management into freelance automation. Hands-on experience building no-code and low-code workflows with n8n, Zapier, [link hidden], and GoHighLevel, including AI agents, CRM automation, lead management, and API-based integrations. Brings a strong operations background in reporting, process improvement, and real-time analysis to identifying repetitive manual work and designing automations that improve efficiency, follow-up, and data consistency for clients.

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I'm a detail-oriented Virtual Assistant with 2+ years of experience in remote operations, customer communication, administrative support, compliance, and documentation. I help businesses stay organized, respond to customer needs, manage information accurately, and keep day-to-day tasks on track. Here's how I can support you: • Customer and client communication • Email and inbox management • Calendar and appointment coordination • Data entry and record management • Customer inquiries and follow-ups • Documentation and file organization • Reports, trackers, and administrative support • Research and information verification My experience includes: • Handling high-volume customer and case information • Maintaining accurate records and documentation • Coordinating schedules and follow-ups using Google Calendar • Communicating professionally with customers and internal teams • Handling confidential information with discretion • Following detailed procedures and client-specific requirements Tools I use: Google Workspace, Microsoft Office, Slack, Zendesk, Looker, Maestro, Yext, Canva, CapCut, ChatGPT, Asana, Hubspot, ClickUp, and Claude. What you can expect from me: • Professional and clear communication • Strong attention to detail • Organized and reliable follow-through • Calm and respectful customer service • Quick to learn new systems and workflows My goal is to be a dependable support partner who helps keep your clients, information, and daily operations organized.

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Results-oriented E-commerce Operations Manager with extensive experience in scaling high-growth brands across Amazon (Seller & Vendor Central), Etsy, and Shopify. Proven track record in Order-to-Cash (O2C) optimization, reducing order entry time by up to 80% through AI-driven automation and streamlined workflows. Expert in maintaining account health via meticulous KPI tracking, including ACoS, TACoS, ROAS, and Inventory Performance Index (IPI). Skilled in building and leading hybrid teams (in-house and agency) to drive sustainable revenue growth and customer-centric excellence.

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I am a digital marketing professional with experience in Meta Ads, lead generation, lead qualification, and CRM automation. I have worked on projects in real estate and financial services, helping businesses attract potential customers and improve lead management. My skills include campaign setup, audience targeting, performance monitoring, GoHighLevel CRM, workflow automation, and lead follow-up systems. I focus on connecting advertising campaigns with effective conversion processes, ensuring leads are captured, organised, and qualified for follow-up. I am analytical, organised, eager to learn, and committed to delivering measurable results while continuously improving campaign performance and supporting business growth.

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I help influencers, founders, and executives transform operational challenges into smarter systems that save time, improve efficiency, and support growth. As an Executive Virtual Assistant | Operations & AI Automation Specialist, I combine executive support, business systems, AI-powered solutions, and digital strategy to help businesses operate more effectively. My expertise includes: Executive Support & Operations • Managing executive calendars, communications, travel coordination, and daily priorities • Creating organized workflows, documentation systems, and SOPs that improve efficiency • Supporting leaders with proactive follow-ups, task management, and operational structure AI Automation & Digital Systems • Building AI-powered workflows that reduce repetitive tasks and improve productivity • Supporting the implementation of AI call agents and automation solutions • Creating smarter business processes through digital tools and AI solutions Websites, Content & Digital Presence • Supporting website development and optimization • Developing content strategies and digital systems that strengthen online presence • Creating professional brand assets and marketing materials using Canva and AI tools Project & Business Support • Managing projects, tracking deliverables, coordinating stakeholders, and monitoring progress • Supporting founders and teams in creating scalable systems for growth How I work: With clear processes, proactive communication, attention to detail, confidentiality, and a focus on creating solutions that allow leaders to focus on what matters most. Tools I work with: Google Workspace | Notion | Trello | Asana | ClickUp | Calendly | Canva | Meta Business Suite | HubSpot | AI Tools | Automation Platforms | Website Platforms My goal is simple: help businesses work smarter by combining human support with technology-driven solutions.

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I’m a GoHighLevel Automation Specialist with a strong background in data analytics, CRM systems, and process automation. I design and optimize end-to-end sales pipelines, lead capture funnels, and stage-based workflows that automate follow-ups, task assignments, and deal progression. My approach combines CRM automation with data-driven decision-making to increase efficiency, improve conversion rates, and eliminate manual processes. Core Expertise: • GoHighLevel CRM & Marketing Automation • Lead Capture Forms & Calendar Integration • Sales Pipeline Design & Optimization • Workflow & Email Automation • Trigger-Based Automations • CRM Reporting & Performance Tracking • Domo ETL & Dashboard Development • Salesforce & QuickBooks Systems Support With 5+ years of experience in business intelligence and reporting, I bring structured thinking, troubleshooting expertise, and performance-focused automation strategies to every system I build. If you need scalable CRM automation that works while you sleep — let’s connect.

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I am a Sales, Operations, Digital Marketing, and AI/Automation professional with hands-on experience in lead generation, CRM and pipeline management, social media marketing, project coordination, and workflow automation. I can help businesses stay organized, improve lead follow-up, reduce repetitive tasks, and build more efficient processes using tools such as GoHighLevel, Microsoft 365, Notion, Zapier, Power Automate, ChatGPT, Claude AI, and other AI platforms. I have experience in automotive sales, where I became a Top Sales Executive in volume releases, as well as Project Management and Digital Marketing & Automation. I bring a practical, results-focused approach to every task, with strong attention to detail, initiative, reliability, and a willingness to learn and adapt to new systems.

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Results-driven Executive Virtual Assistant, Administrative Support, and Operations Professional with over five years of experience supporting executives, coordinating projects, managing business operations, and delivering exceptional customer and stakeholder experiences. Experienced in executive support, calendar and inbox management, travel coordination, CRM and database management, data entry, customer and sales support, lead follow-up, documentation, and process improvement. Proven track record of leading sales initiatives, coordinating international leadership programmes, managing stakeholder relationships, and supporting procurement and tender processes. Proficient in Google Workspace, Microsoft Office, Gmail, Zoom, Canva, Mailchimp, Meta Ads, Google Ads, and a variety of digital collaboration tools. Highly organized, detail-oriented, proactive, and committed to helping businesses streamline operations, strengthen client relationships, and achieve outstanding results in remote environments.

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I help businesses stay organized, run smoothly, and get things done—efficiently, accurately, and with less stress. With over 8 years of experience as a Virtual Assistant specializing in real estate operations, property management, and administrative support, I bring a versatile skill set that goes beyond completing everyday tasks. From managing rental properties and coordinating with tenants and vendors to handling research, customer communications, data management, scheduling, and digital content, I know how to keep operations moving. I’m tech-savvy, resourceful, detail-oriented, and quick to adapt to new tools and systems. I take pride in anticipating needs, solving problems, and finding better ways to get things done without constant supervision. What I bring to the table is more than administrative support—it's reliability, initiative, and peace of mind. I treat every task with care, take ownership of my work, and aim to become someone my clients can genuinely depend on. My goal is simple: to make your workload lighter, your operations smoother, and your business more productive.

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Motivated and detail-oriented Aspiring AI/ML Engineer and Software Developer with a strong foundation in modern web and mobile application development using React, Next.js, Python, and Supabase. Passionate about building intelligent systems and practical software solutions. Combines hands-on technical training from Capaciti with strong problem-solving skills and business administration coursework from Nelson Mandela University to deliver high-impact results.

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AI Automation Engineer with 2+ years of hands-on experience designing, building, and maintaining no-code automations using Zapier and Make (Integromat). Strong background in process optimization, system integrations, and workflow automation for operations, HR, and marketing teams. Supported by experience in social media marketing and high-volume technical support (live chat and voice), bringing both technical depth and real-world business context. Highly organized, detail-oriented, and fluent in English (C2).

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Results-driven sales professional with 15+ years in B2B lead generation, telesales and call centres.

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Hi, I’m Faith Buluma, based in Nairobi, Kenya. I’m a Certified Virtual Assistant with administrative and recruitment support. I help busy recruitment teams and growing businesses stay organised and keep processes moving by managing the administrative work behind recruitment and daily operations. I have experience with candidate sourcing, screening, communication, application tracking, scheduling, reporting, and record management. In one project, I managed a pipeline of over 200 candidates and reached out to more than 20 candidates daily. My strengths are organisation, clear communication, accountability, and adaptability. I’m also developing recruitment automation skills to improve efficiency while maintaining the human touch.

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Detail-oriented Virtual Assistant specializing in administrative support, email management, calendar scheduling, client communication, research, and workflow organization. Skilled with Google Workspace, Google Calendar, Calendly, HubSpot, Zapier, and AI-powered tools. I’m dependable, organized, tech-savvy, and proactive, with a strong focus on accuracy, clear communication, follow-through, and helping businesses stay organized and efficient.

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Profile Description

Work Preferences • Availability: Immediately available for full-time employment. • Location: Open to on-site, hybrid, and remote work; willing to relocate internationally (including OCONUS). • Environment: Thrives in fast-paced, target-driven settings focused on operational excellence and team development. ________________________________________ Professional Summary Results-driven senior operations and account management professional with 20+ years of experience in global call center management, enterprise client relations, sales optimization, and operational leadership. Proven track record of driving revenue growth, enhancing customer satisfaction, reducing costs, and leading high-performance, multinational teams. Adept at process improvement, regulatory compliance, and translating complex concepts into actionable business strategies for C-level executives. Versatile leader with expertise spanning enterprise account management, virtual assistance, project coordination, hospitality, and cross-functional team leadership across technology/AI, financial services, BPO, and government/defense sectors. ________________________________________ Core Qualifications • Strategic Leadership: Managed 150+ agent teams across onshore/offshore locations, reducing attrition by [phone hidden]%. • Revenue Growth: Exceeded KPIs by up to 70%; drove [phone hidden]% revenue increases through strategic upselling. • Operational Excellence: Reduced costs by [phone hidden]%, streamlined onboarding by [phone hidden]%, and automated workflows, saving $200K+ annually. • Client Retention: Achieved 95% retention by resolving escalations within 24 hours. • Compliance: Ensured 100% adherence to GDPR, PCI, TCPA, ISO [phone hidden], and CNICINST [phone hidden]. • Technical Proficiency: Salesforce, Zendesk, Power BI, Advanced Excel, CRM Analytics, and WFM Software. ________________________________________ Preferred Roles & Industries • Roles: Enterprise Account Management, Virtual Assistance, Executive Support, Hospitality Management, Operations Leadership, and Project Coordination. • Industries: Technology/AI, Financial Services, BPO, Hospitality, Government/Defense, Professional Services. ________________________________________ Work Style & Soft Skills Highly organized, self-motivated, and detail-oriented with exceptional communication, negotiation, and problem-solving abilities. Adept at working independently or collaboratively in cross-functional teams. Committed to continuous learning and professional development. ________________________________________ Certifications & Professional Development • ISO [phone hidden] Internal Auditor • EarthLink Sales & Customer Service Training • CPD Certification in Operations Management & Business Administration ________________________________________ Key Achievement • Top 3 Global Team Leader – Kencall EPZ [phone hidden])

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I’m Julieth, a reliable and organized Virtual Assistant from Tanzania who enjoys helping people and businesses stay organized, keep things moving, and get work done properly. My experience combines virtual assistance, administrative support, CRM management, customer communication, research, social media management, and basic business automation. I work with tools such as Salesforce, Airtable, [link hidden], Google Workspace, Microsoft Office, Zapier, and Make. I’m comfortable learning new tools and adapting to different workflows depending on what a business needs. One experience that shaped the way I work was my previous remote AI project. I joined the project in an entry-level role, but within just two months, I was promoted to a Quality Analyst position because of the quality of my work, attention to detail, analysis, and the way I took responsibility for the tasks assigned to me. That experience taught me something important: ownership matters. I believe that when I take responsibility for a task, I should not only complete it, but make sure it is done carefully, accurately, and to the best of my ability. I also learned to ask questions when something is unclear, look for solutions instead of waiting for problems to grow, and take pride in delivering quality work. As a Virtual Assistant, I can support you with administrative tasks, data entry, internet research, email and calendar management, document organization, CRM updates, customer follow-up, social media support, Google Workspace tasks, and simple workflow automation. I’m comfortable working independently and communicating with remote teams. I understand that a good Virtual Assistant is not just someone who completes a task, you need someone you can trust to take ownership, follow through, pay attention to details, and keep you informed. My goal is to become a dependable extension of your team and give you more time to focus on the parts of your business that need your attention.

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Professional Summary Results-driven and adaptable professional with a strong commitment to delivering high-quality work and achieving organizational goals. Demonstrates excellent communication, problem-solving, and teamwork skills, with the ability to thrive in fast-paced environments. Proactive, detail-oriented, and eager to continuously learn and grow while contributing effectively to team success. Work Preferences Open to both independent and collaborative work environments Prefer roles that encourage growth, learning, and skill development Comfortable working in dynamic, fast-paced settings Value clear communication, structure, and accountability Interested in opportunities that offer career advancement and meaningful impact Flexible with working hours and adaptable to new challenges

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Full Stack AI Systems Engineer specializing in designing and building production-ready AI applications, intelligent automation systems, AI agents, and RAG solutions. I develop scalable systems that integrate AI, APIs, business applications, and automated workflows to streamline operations, reduce manual work, improve decision-making, and help businesses scale efficiently.

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