Maurine

Virtual assistant,social media manager,Administrative A

Maurine

1,300/mo
NAIROBI, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented Administrative Assistant and Virtual Assistant with over six years of experience providing administrative support, data entry, internet research, CRM management, email coordination, and record keeping for remote teams. Skilled in maintaining accurate databases, managing multiple priorities, conducting online research using public records, and ensuring timely follow-ups. Proficient in Microsoft Office, Google Workspace, Excel, and CRM platforms, with a strong commitment to accurac...

Top Skills

LinkedIn Optimization · 8 yearsFacebook Business Manager · 7 yearsFacebook Marketplace · 7 yearsTechnical Writing · 7 yearsAccount Management · 6 years

Skills & Expertise

Content & Writing

Technical WritingExpert
Creative WritingExpert
CopywritingExpert
Email CopywritingExpert
Product DescriptionsExpert
ContentfulExpert
Editorial Calendar ManagementAdvanced
SEO Content WritingIntermediate
ScriptwritingIntermediate
Blog WritingBeginner

Customer Success

Phone SupportExpert
Social Media SupportExpert
Ticket ManagementExpert
Email SupportExpert
Video SupportExpert
Technical SupportExpert
Lead ManagementExpert
Live Chat SupportExpert
LiveChatExpert
Customer.ioAdvanced
ZendeskAdvanced
FreshdeskAdvanced
Help ScoutIntermediate

Virtual Assistance & Admin

Research & Information GatheringExpert
Data EntryExpert
Meeting CoordinationExpert
Email ManagementExpert
Document ManagementExpert
Personal Assistant ServicesAdvanced
Calendar ManagementAdvanced
Travel PlanningAdvanced
Executive Assistant ServicesAdvanced
BardeenAdvanced
CalendlyAdvanced

Sales & Business Development

Account ManagementExpert
B2B SalesExpert
Lead GenerationExpert
NegotiationExpert
B2C SalesExpert
Linkedin OutreachExpert
Zoho CRMAdvanced
Cold CallingIntermediate
Cold Email OutreachBeginner
SalesforceBeginner
ZoomInfoBeginner
Apollo.ioBeginner

Real Estate Operations

Review & Reputation ManagementAdvanced
Real Estate ListingIntermediate
MLS ManagementIntermediate
AirbnbIntermediate
Follow Up BossBeginner

AI & Automation

GitHub CopilotAdvanced

Data & Analytics

Google Analytics 4Advanced
Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced
Data MiningAdvanced
SQLIntermediate
Statistical AnalysisBeginner

Design & Creative

Social Media GraphicsAdvanced
Presentation DesignAdvanced
Video EditingAdvanced
Adobe Premiere ProAdvanced
CapCutIntermediate
PrototypingBeginner
User ResearchBeginner
Adobe XDBeginner

E-commerce & Marketplace

Facebook MarketplaceExpert
Marketplace SEOExpert
Product Listing OptimizationExpert
DropshippingAdvanced
Shopify PlusAdvanced
ShopifyIntermediate
Order ProcessingIntermediate
Amazon Seller CentralIntermediate
BigCommerceBeginner
Print on DemandBeginner
Product PhotographyBeginner

Finance & Accounting

BookkeepingExpert
QuickBooksAdvanced
Budget ManagementAdvanced

Marketing & Growth

LinkedIn OptimizationExpert
Facebook Business ManagerExpert
TikTok AdsExpert
Content MarketingExpert
Google Tag ManagerExpert
Meta Ads (Facebook/Instagram)Expert
Email MarketingExpert
Content StrategyExpert
Instagram GrowthExpert
Twitter/X ManagementExpert
Social Media AnalyticsExpert
SEO (Technical & Content)Advanced
Conversion Rate OptimizationAdvanced
Google AdsAdvanced
Community ManagementAdvanced
MailchimpAdvanced
LinkedIn AdsAdvanced
TikTok GrowthAdvanced
Influencer OutreachAdvanced
HubSpotAdvanced
ActiveCampaignAdvanced
ChatGPT for MarketingIntermediate
User-Generated ContentIntermediate
Hootsuite/BufferIntermediate
Pinterest AdsIntermediate
ThreadsIntermediate

Work Experience

Social media manager

Eco-vision fumigation company

Jan 2025 - Present

Email ManagementExecutive Assistant ServicesCalendlyDocument ManagementCalendar ManagementResearch & Information GatheringPersonal Assistant ServicesData EntryB2B SalesLead GenerationNegotiationGoogle Analytics 4CapCutSocial Media GraphicsMarketplace SEOMeta Ads (Facebook/Instagram)TikTok AdsEmail MarketingContent MarketingSEO (Technical & Content)Google AdsInstagram GrowthTikTok GrowthContent StrategySocial Media AnalyticsThreads

Administrative assistant

Global cosmetics

Jun 2025 - Feb 2026

Key Achievements:

Streamlined administrative processes, reducing document retrieval and filing time by implementing an organized digital and physical filing system. Coordinated schedules, meetings, and travel arrangements for management, ensuring smooth day-to-day operations with minimal scheduling conflicts. Maintained accurate records, reports, and databases with a high level of attention to detail, improving data accuracy and accessibility. Processed purchase orders, invoices, and office documentation efficiently, supporting timely business operations. Responded promptly to internal and external inquiries, contributing to excellent customer and stakeholder satisfaction. Assisted in coordinating product launches, meetings, and company events by managing logistics and administrative support. Managed office supplies and vendor communications, helping maintain uninterrupted office operations while controlling costs. Supported cross-functional teams with administrative tasks, consistently meeting deadlines in a fast-paced global business environment.

Phone SupportEmail CopywritingEmail SupportLiveChatLive Chat SupportCalendar ManagementResearch & Information GatheringPersonal Assistant ServicesCalendlyExecutive Assistant ServicesTravel PlanningEmail ManagementData EntryMeeting CoordinationDocument ManagementZoomInfoExcel (Advanced)Google Sheets (Advanced)Presentation DesignBookkeepingEmail Marketing

Virtual assistant

XL Marketing Group (UK-Based Digital Marketing Agency)

Jan 2025 - Jun 2025

Key Achievements:

Provided virtual administrative and digital marketing support for a UK-based marketing agency. Conducted online research and maintained accurate CRM records, databases, and spreadsheets using Google Sheets and Excel. Managed email communications, coordinated follow-ups, and supported social media activities. Assisted with SEO content updates, copywriting, and content organization to improve online visibility. Prepared reports, managed multiple priorities independently, and ensured timely completion of administrative and marketing tasks while supporting client campaigns

SEO Content WritingCopywritingProduct DescriptionsSocial Media SupportEditorial Calendar ManagementEmail CopywritingPhone SupportTechnical SupportTravel PlanningEmail ManagementCapCutEmail MarketingSEO (Technical & Content)Marketplace SEOInstagram GrowthTikTok GrowthSocial Media AnalyticsMailchimpThreads

Customer Care Representative & Social Media Manager

Shop N Buy Ltd

May 2021 - Dec 2024

Key Achievements:

Increased sales by 65% through social media campaigns. - Created and scheduled content calendars. - Designed marketing content aligned with brand identity. - Achieved 100% customer satisfaction.

SEO Content WritingProduct DescriptionsTechnical WritingCreative WritingContentfulEmail CopywritingEditorial Calendar ManagementSocial Media SupportPhone SupportTicket ManagementTechnical SupportLiveChatEmail SupportLead ManagementCustomer.ioVideo SupportLive Chat SupportZendeskCalendar ManagementResearch & Information GatheringPersonal Assistant ServicesData EntryDocument ManagementCalendlyExecutive Assistant ServicesEmail ManagementMeeting CoordinationCold Email OutreachCold CallingZoho CRMB2B SalesAccount ManagementB2C SalesLead GenerationNegotiationGoogle Sheets (Advanced)User ResearchPresentation DesignSocial Media GraphicsPrototypingStatistical AnalysisCapCutDropshippingBookkeepingMeta Ads (Facebook/Instagram)Budget ManagementMarketplace SEOTikTok AdsEmail MarketingSEO (Technical & Content)Content Marketing

Virtual assistant

Brunson Contractors LLC

Aug 2023 - Mar 2024

Key Achievements:

Managed social media campaigns and increased engagement. - Assisted with SEO strategies. - Conducted lead generation and maintained records.

Zoho CRMReview & Reputation ManagementCapCutBookkeepingMeta Ads (Facebook/Instagram)Facebook Business ManagerInstagram GrowthThreadsActiveCampaignSocial Media AnalyticsInfluencer OutreachHubSpotLinkedIn OptimizationCommunity ManagementGoogle AdsConversion Rate OptimizationEmail MarketingContent StrategyTikTok GrowthSEO (Technical & Content)Budget ManagementMarketplace SEOShopify PlusFacebook MarketplaceLead GenerationNegotiationB2B SalesSEO Content WritingProduct DescriptionsTechnical SupportEmail SupportPhone SupportLead ManagementSocial Media SupportLive Chat SupportCalendar Management

Quick Stats

Age29 years
English LevelFluent
ID VerificationNot verified
Portfolio
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