healthcare virtual assistant/executive assistanthealthcare virtual assistant/executive assistant

Key Achievements:

Spearheaded AI-driven growth strategies to accelerate customer acquisition and brand visibility. Managed Meta lead generation ad campaigns for Siona Global, increasing qualified business leads by 30% month-over-month. Designed custom lead forms and automated lead-routing workflows, cutting follow-up response times to under 15 minutes and boosting inquiry-to-call conversions by 25%. Built automation workflows that reduced manual operations and improved team productivity. Developed SEO & AEO content strategies to increase organic reach and lead generation. Designed high-converting marketing funnels and CRM workflows to improve lead nurturing and customer retention. Established KPI dashboards to measure campaign performance and optimize ROI through data-driven decisions. Led cross-functional digital marketing initiatives across LinkedIn, email, and social media to drive business growth.

Key Achievements:

Supported 5 core administrative functions: scheduling, patient follow-up, records, communication, and billing. Coordinated 20–100 patient appointments weekly, including bookings, rescheduling, and calendar updates. Completed 20–100 patient follow-ups per week, supporting timely communication and continuity of care. Updated and organized 20–100 patient records weekly, maintaining accuracy, confidentiality, and secure handling of patient information. Managed 20–100 patient enquiries and emails per week, ensuring prompt, professional, and discreet communication. Supported 20–100 billing and payment records monthly, including invoice preparation, tracking, and record organization. Maintained strict patient confidentiality across records, communication, scheduling, and administrative workflows.

Key Achievements:

As an AI Specialist at Velora, I designed and implemented AI-driven solutions that streamlined business operations, automated repetitive workflows, and enhanced team productivity across departments. My expertise in prompt engineering allowed me to craft precise, optimized prompts that unlocked the full capability of large language models, enabling faster content generation, smarter customer interactions, and more accurate data analysis. This directly reduced manual workload by a significant margin and improved output quality across multiple functions. I trained team members on effective AI tool usage, integrated AI systems into existing workflows, and positioned Velora as a forward-thinking organization leveraging cutting-edge technology for real, measurable business results.