Ericka

Virtual Assistant | Real Estate VA | CSR

Ericka

1,320/mo
Manila | Baguio, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have several years of experience supporting US-based clients through virtual assistance, customer service, and lead generation. My background includes administrative support, scheduling and dispatching, handling high volumes of calls, emails, and chats, CRM management, lead follow-ups, and accurate documentation. I’m highly organized, detail-oriented, and comfortable using tools like Salesforce, HubSpot, Excel, Asana, and Microsoft Office. What makes me a great hire is my reliability, strong c...

Top Skills

Account Management · <1 yearAccounts Payable/Receivable · <1 yearAdobe Photoshop · <1 yearAzure OpenAI · <1 yearB2B Sales · <1 year

Skills & Expertise

AI & Automation

Copy.aiBeginner
HeyGenBeginner
Google Vertex AIBeginner
Azure OpenAIBeginner
Data LabelingBeginner
Model EvaluationBeginner

Content & Writing

Blog WritingBeginner
Creative WritingBeginner
Product DescriptionsBeginner

Software Development

WebflowBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
IntercomBeginner
CrispBeginner
LiveChatBeginner
Customer.ioBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
TableauBeginner
StreamlitBeginner
Data VisualizationBeginner

Design & Creative

FramerBeginner
Design SystemsBeginner
Responsive DesignBeginner
Adobe PhotoshopBeginner
CanvaBeginner
CapCutBeginner
Video EditingBeginner
Color GradingBeginner
YouTube OptimizationBeginner
MayaBeginner

E-commerce & Marketplace

ShopifyBeginner
BigCommerceBeginner
EtsyBeginner
eBayBeginner
Inventory ManagementBeginner

Finance & Accounting

QuickBooksBeginner
FreshBooksBeginner
WaveBeginner
BookkeepingBeginner
Accounts Payable/ReceivableBeginner
Financial ReportingBeginner
Tax PreparationBeginner
Budget ManagementBeginner
Payroll ProcessingBeginner
Financial AnalysisBeginner

Marketing & Growth

Google AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
TikTok AdsBeginner
Content MarketingBeginner
ChatGPT for MarketingBeginner
GoHighLevelBeginner
Email MarketingBeginner
Content StrategyBeginner
Instagram GrowthBeginner
TikTok GrowthBeginner
Twitter/X ManagementBeginner
YouTube Channel ManagementBeginner
Influencer OutreachBeginner
ThreadsBeginner
HubSpotBeginner

Real Estate Operations

Real Estate ListingBeginner
MLS ManagementBeginner

Sales & Business Development

Lead GenerationBeginner
B2B SalesBeginner
B2C SalesBeginner
Cold Email OutreachBeginner
Account ManagementBeginner
SalesforceBeginner
Zoho CRMBeginner
Close.ioBeginner

Work Experience

Real Estate Virtual Assistant

Reassist

Feb 2021 -

Virtual Assistant of the Owner

Nonstop Locksmith | Diamond Locksmith

Apr 2022 - Nov 2025

Quick Stats

Age26 years
English LevelFluent
ID VerificationNot verified