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An Customer Service Representative for more than 4 years, Escalation or Complaint Case Officer of 2 years and Billing Officer for 2years. Efficient Microsoft word, excel, eorksheets, office 365 and power point. With good English communication skills

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* Legal Research and Legal Writing * Contract Drafting and Review * Legal Document Preparation * Legal Research and Analysis * Commercial Law * Employment Law * Corporate and Business Law * Contract Management * Proofreading and Editing * Microsoft Word and Document Formatting * Professional Communication * Attention to Detail * Confidentiality and Professional Ethics * Time Management * Problem Solving * Client Communication

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Need someone who can take work off your plate and get things done? I’m a results-driven BPO professional with 7+ years of experience in customer service, sales, training, quality assurance, and administrative support. I’ve worked in fast-paced environments where attention to detail, communication, problem-solving, and the ability to work independently are essential. As a BPO Trainer and Quality Audit Specialist, I manage training classes, evaluate performance, provide coaching, prepare reports, and present operational updates to clients. My sales and customer service experience has also strengthened my ability to build rapport, manage leads, handle customer concerns, and turn conversations into positive results. I’m highly adaptable and comfortable learning new tools, systems, and processes. Give me a task I haven’t done before, and I’ll research, learn, and find the best way to get it done. If you’re looking for a reliable, proactive, and detail-oriented professional who can communicate well, learn quickly, and treat your business with the same level of ownership as you do—I’d love to be that person on your team.

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I am an education graduate with diverse work experience across multiple industries, bringing adaptability and a strong foundation in communication. My most recent role as a Health Information Specialist in the BPO sector allowed me to refine my communication skills while assisting clients with accuracy, empathy, and efficiency. Through this position, I developed expertise in problem‑solving, client support, and handling sensitive information with professionalism. My varied career path has equipped me with versatility, resilience, and the ability to thrive in dynamic environments. I am committed to delivering effective solutions and fostering positive relationships in every role I undertake.

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I've been with the BPO industry for 13years now. I've handled different types of Line of Business, from inbound calls, email support, chat support, back-end office support to escalation support to Subject Matter Expert to Team Manager post.

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I have a total of more than 5 years BPO experience for customer service, sales, back office, billing, technical, payments and appointment setting. I worked as supervisor in training in a store and I was also a journalist for Sunstar Davao during my college days.

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Results-driven professional with nearly a decade of experience in the business process Outsourcing (BPO) industry and 6 years of specialized expertise in property management. Proven track record across both short-term and long-term rental operations and e-commerce with extensive experience handling customer service, high-level escalations, administrative tasks, and sales coaching. Adaptable and goal-oriented leader skilled in bridging the gap between tenant, guest, and maintenance communications to optimize property performance and service delivery and world-class customer support.

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I am innovative, eager, and an adaptive credit controller/AR. I have 5 years of accounts receivable experience in the financial technology industry; with over 8 years of process improvement, mentorship, customer relations, training, and quality assurance. I always think of solutions and have keen senses towards resolve. Trust and coordination helps bring value not only to the organization but with our partners and clients. These helped me become a point of contact for high value and VIP clients of my latest employer. Give me an opportunity to portray my skill sets, I always give my best at any situation I am facing.

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Hi! My name is Bimala Sigdel. I'm currently pursuing a Bachelor's degree in Hotel Management and have experience in remote sales and customer communication. I have a strong command of English, enjoy persuasive writing, and I'm eager to learn.

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A results-driven Product Sourcing Expert with hands-on experience in identifying, evaluating, and managing reliable manufacturers and suppliers across local and international markets. Specialized in private label, FMCG, cosmetics, hair products, and general trade, with a strong focus on quality assurance, cost optimization, and ethical sourcing. Highly skilled in end-to-end sourcing processes—from product ideation and supplier vetting to negotiation, production monitoring, logistics coordination, and final delivery. Adept at bridging the gap between manufacturers and brand owners to ensure consistency, compliance, and timely execution. I help businesses reduce sourcing risks, control production costs, and achieve consistent product quality by connecting them with verified suppliers and overseeing the entire sourcing lifecycle allowing brands to focus on growth, marketing, and customer satisfaction.

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I’m an experienced Executive Assistant and Chief of Staff with a strong background in quality auditing, team coordination, and business operations. Throughout my career, I’ve worked closely with executives, teams, and different departments, helping keep priorities organized, projects moving, and day-to-day operations running smoothly. As a Chief of Staff and Executive Assistant, I’ve handled everything from calendar and communication management to project coordination, research, reporting, financial administration, and supporting business initiatives. I’m comfortable working behind the scenes, taking ownership of important details, following up on tasks, and making sure things don’t fall through the cracks. My background in Quality Auditing has also shaped the way I work. I naturally pay attention to details, look for gaps or inconsistencies, analyze information, and find ways to improve processes. I’ve conducted internal and external audits, worked with different departments on corrective actions, managed quality-related reports, and helped teams stay aligned with company standards. What I bring to the table is a combination of organization, accountability, attention to detail, and practical problem-solving. I don’t just want to complete tasks—I want to understand what needs to be accomplished, help make the process easier, and give the executive or client I support the confidence that things are being handled. I’m the kind of person who can step into a busy environment, organize what needs to be done, take initiative, and become someone the team can rely on.

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GOAL To develop and enhance my analytical and practical skills in the helping profession who acknowledges competent and creative performance, provide opportunities for professional growth to improve knowledge, skills, and attitudes that are geared in utilizing my interpersonal and delivery and presentation skills in ANY FIELD RELATED TO PSYCHOLOGY/HUMAN RESOURCE MANAGEMENT/OPERATIONS/VIRTUAL ASSISTANT that encourages a long-term career growth in the organization. ABOUT ME: I genuinely enjoy turning “there’s too much to do” into “here’s the plan.” I’m naturally organized, detail-oriented, and resourceful, but I also know that real work doesn’t always go according to plan. When priorities change, a customer needs an urgent update, or a task suddenly becomes more complicated than expected, I stay calm, figure out what needs to happen next, and focus on finding a solution. I’m also someone who enjoys learning. I may not know every tool or process on day one, but I learn quickly, ask the right questions, and find ways to become productive as soon as possible. I use technology and AI tools to work smarter, improve workflows, and handle repetitive tasks more efficiently. If I had to describe myself in one sentence, I would say: I’m the person who brings structure to the chaos, follows through on the details, and keeps things moving forward.

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Hello I am legal professional with 3+ years of experience supporting lawyers, legal firms, and solo practitioners. I am dedicated to providing expert-level paralegal and legal admin support with 100% confidentiality. I combine legal knowledge with virtual assistant skills to help you stay organized, efficient, and stress-free. Whether you're a solo attorney or a law firm, I'll handle your legal back-office operations so you can focus on advocacy. Here's what I can handle for you: 1. Legal research & case law summaries 2. Drafting legal documents (contracts, demand letters, NDAs, MOUs) 3. Reviewing, editing & formatting legal docs 4. Legal transcription & typing from dictation 5. Case file organization & document management 6. Email & calendar management 7. Court document prep & legal admin support 8. Client communication & follow-up Qualifications You Can Trust: 1. Certified Virtual Assistant 2. 3+ years experience as a Legal Assistant 3. Committed to confidentiality, accuracy & professionalism Lets work together to make your legal operations smoother and more efficient.

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Customer-focused and highly adaptable professional with experience in customer service, e-commerce, sales, lead generation, appointment setting, back-office administration and contact centre operations. Experienced in supporting customers remotely and working with platforms including Shopify, Salesforce, Kendo, Slaves, ERP, Freshdesk and Zendesk. Currently working in Customer Service and Back Office at Huda Beauty, with previous experience supporting customers at Amazon and completing a Contact Centre and BPO Support learnership through Amalfi. Known for strong communication, problem-solving, attention to detail and the ability to work effectively in fast-paced environments. Confident working independently or as part of a team, with a strong willingness to learn new systems and processes. Work Preferences Preferred roles: Customer Service, Customer Support, E-commerce Support, Back Office, Administrator, Sales/SDR and Remote Support Work arrangement: Remote Availability: Open to suitable opportunities Industries: E-commerce, Beauty, Retail, Contact Centre, Administration and Customer Experience Strengths: Customer service, communication, sales, problem-solving, data capturing, order management and administrative support Technology: Shopify, Salesforce, Zendesk, Freshdesk, ERP and Microsoft Office Career goal: To join a professional organisation where I can use my customer service and administrative experience while continuing to develop my skills and contribute to business growth.

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15 years experience in Operations Management (Administration/Procurement/Logistics. I thrive in remote roles where I can juggle calendars, coordinate global teams, and turn chaos into calm—all from my home office (with a good cup of coffee in hand). Whether I’m slashing supplier lead times from 4 weeks to 2, saving 15% on travel budgets through savvy vendor negotiations, or managing 4,000+ records a month with spreadsheet superpowers (thanks, Excel), I bring structure, speed, and a smile to every task. Virtual collaboration? Bring it on. I’ve led warehouse transitions across six international locations and kept supply chains humming for RTI International—all without missing a beat. I excel at the intersection of operations, data, and people: ERP systems, demand forecasting, supplier negotiations, and keeping stakeholders 95% happy. I love roles that let me organize, problem-solve, and support leadership remotely—bonus points if there’s travel planning or data cleanup involved. I’m not just looking for tasks; I’m looking for impact. Let me streamline your systems, protect your data, and make your virtual executive life easier—because efficiency should never be boring.

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A Communication graduate with nearly a year of experience as a Conference Coordinator, working with U.S.-based clients in a virtual work environment. Experienced in lead generation, online research, client and speaker coordination, email communication, event planning, and administrative support. Skilled in managing multiple tasks, meeting deadlines, and maintaining clear communication with clients and team members. A quick learner with strong organizational and communication skills and currently expanding my knowledge through TESDA Bookkeeping training.

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I am a motivated and hardworking professional with 3 years of experience in sales, cold calling, and appointment setting. I have worked as a sales agent making outbound calls daily, handling rejection well, and keeping conversations clear and natural. I am comfortable speaking with people over the phone, and I also have basic skills in chatting and virtual assistance. I am reliable, punctual, and ready to learn new tools quickly. I am looking for a full time role where I can grow, earn well, and contribute to a team. I am available to start immediately.

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Detail-oriented and adaptable customer support professional with experience in customer service, technical and product support, team leadership, quality assurance, ticket management, and knowledge base documentation. Experienced in guiding and supporting team members, monitoring performance and quality, providing coaching and feedback, and helping improve team processes and workflows. Skilled in handling customer concerns, troubleshooting product-related issues, reviewing support interactions for quality and accuracy, and creating clear documentation to promote consistency and efficiency. Experienced in using Zendesk and supporting customers across multiple channels and marketplaces. A dependable and proactive professional known for strong communication, problem-solving, organization, and a commitment to delivering excellent customer experiences while helping teams achieve their goals.

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Professional Virtual Administrative Assistant with 10+ years of experience streamlining complex operational workflows. Expert in Microsoft Office and Google Workspace, specializing in high-volume Data Entry, precise Document Formatting, and remote team coordination. Proven ability to manage multiple priorities and maintain high standards of accuracy in fast-paced real estate and publishing environments.

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I have been with BPO industry for 11 years and I'm currently working as a storage specialist with US client based. I have relevant experience with B2B Cold calling with Inbound and Outbound Sales experience with National Storage Affiliates and Public Storage for a year, we do outbound calls to negotiate with the prospects to rent a unit with the specific storage locations provided. We use CRM and CTM tools to reach out with the prospects. We offer units and close sales in a timely manner. We gather customer details, verify accounts, offer promotions and close the deal. I do have experienced with Appointment setting with Insurance company. It is an outbound Cold Calling. And I have been an Executive Assistant of my client as well, I manage his emails , created daily reports, coordinated with different clients and other admin tasks. I have an experience to worked with Black Girl Vitamins on where I manage my clients social media platforms and Shopify account to responds with customer inquiries. I have a solid Sales experience and excellent Customer Service with Telecommunication Companies. I have been with Asurion for 2 years, with Telstra for 3 years and AT&T for a year. Having these solid background of sales and customer service, I am confident enough that I will be a good asset in your company. And I am willing to work full time.

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