Operations/Support SpecialistOperations/Support Specialist
Ma
1,200/mo
Tarlac, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,200
per month
($7/hour)
Member since August 2026
Profile Description
Detail-oriented and adaptable customer support professional with experience in customer service, technical and product support, team leadership, quality assurance, ticket management, and knowledge base documentation. Experienced in guiding and supporting team members, monitoring performance and quality, providing coaching and feedback, and helping improve team processes and workflows. Skilled in handling customer concerns, troubleshooting product-related issues, reviewing support interactions fo...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
Workflow AutomationBeginner
Content & Writing
ScriptwritingBeginner
Technical WritingBeginner
Customer Success
Live Chat SupportIntermediate
Phone SupportIntermediate
Social Media SupportIntermediate
Ticket ManagementIntermediate
Email SupportIntermediate
Technical SupportIntermediate
ZendeskIntermediate
Lead ManagementBeginner
Data & Analytics
Excel (Advanced)Intermediate
Google Sheets (Advanced)Intermediate
Design & Creative
E-commerce & Marketplace
ShopifyIntermediate
Amazon FBAIntermediate
Amazon Seller CentralIntermediate
Inventory ManagementIntermediate
Order ProcessingIntermediate
Product Listing OptimizationIntermediate
Order FulfillmentIntermediate
Finance & Accounting
QuickBooksIntermediate
BookkeepingIntermediate
Financial ReportingIntermediate
Tax PreparationIntermediate
Accounts Payable/ReceivableIntermediate
Payroll ProcessingIntermediate
Budget ManagementIntermediate
Risk ManagementIntermediate
Human Resources
Marketing & Growth
Email MarketingIntermediate
Influencer OutreachIntermediate
Sales & Business Development
B2C SalesIntermediate
B2B SalesIntermediate
Cold CallingBeginner
Cold Email OutreachBeginner
Account ManagementBeginner
SalesforceBeginner
Specialized Skills
Terms & ConditionsIntermediate
Contract ReviewIntermediate
Performance ManagementIntermediate
OnboardingBeginner
Online Course CreationBeginner
Corporate TrainingBeginner
Technical TrainingBeginner
Curriculum DevelopmentBeginner
Coaching & MentoringBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
CalendlyBeginner
Executive Assistant ServicesBeginner
Data EntryBeginner
Research & Information GatheringBeginner
Personal Assistant ServicesBeginner
Quick Stats
Age24 years
GenderFemale
English LevelConversational
ID VerificationNot verified