Virtual assistant, Appointment setter, Chatter, Call agent

Lerato

450/mo
Polokwane, South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a motivated and hardworking professional with 3 years of experience in sales, cold calling, and appointment setting. I have worked as a sales agent making outbound calls daily, handling rejection well, and keeping conversations clear and natural. I am comfortable speaking with people over the phone, and I also have basic skills in chatting and virtual assistance. I am reliable, punctual, and ready to learn new tools quickly. I am looking for a full time role where I can grow, earn well, and...

Top Skills

Account Management · <1 yearApollo.io · <1 yearAsana · <1 yearB2B Sales · <1 yearB2C Sales · <1 year

Skills & Expertise

Content & Writing

CopywritingBeginner
Creative WritingBeginner
ScriptwritingBeginner
Email CopywritingBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner
ZendeskBeginner
IntercomBeginner
FreshdeskBeginner
Help ScoutBeginner
CrispBeginner
LiveChatBeginner
Customer.ioBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
Sales Funnel ManagementBeginner
Proposal WritingBeginner
NegotiationBeginner
Account ManagementBeginner
Linkedin OutreachBeginner
Sales PresentationsBeginner
Warm Outreach & Appointment SettingBeginner
SalesforceBeginner
PipedriveBeginner
Zoho CRMBeginner
Close.ioBeginner
CopperBeginner
Apollo.ioBeginner
ZoomInfoBeginner
Hunter.ioBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
BardeenBeginner
AsanaBeginner
Monday.comBeginner
NotionBeginner
ClickUpBeginner
TrelloBeginner
JiraBeginner

Specialized Skills

Contract ReviewBeginner
Legal ResearchBeginner
Paralegal ServicesBeginner
GDPR ComplianceBeginner
Intellectual PropertyBeginner
Terms & ConditionsBeginner
OnboardingBeginner
Performance ManagementBeginner
Compensation & BenefitsBeginner
Language TeachingBeginner
Health CoachingBeginner

Work Experience

Sales Agent/ Call Agent

Call On Me Marketing

Aug 2022 - Oct 2025

Key Achievements:

Made 150 to 200 outbound cold calls daily to generate leads and set appointments · Consistently met daily and weekly call targets · Built rapport with potential clients through clear and friendly communication · Handled rejection professionally and maintained a positive attitude throughout each shift · Qualified leads and passed serious prospects to the next stage · Followed scripts while keeping conversations natural and engaging · Developed strong listening skills to understand customer needs and offer the right solutions

CopywritingScriptwritingLive Chat SupportPhone SupportVideo SupportEmail SupportEmail CopywritingCreative Writing

Quick Stats

Age22 years
English LevelFluent
ID VerificationNot verified

Education

High-school

Kgagatlou Secondary School

2017 - 2021