Health Information Specialist

ARVIE

ID Verified
450/mo
Balanga City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I am an education graduate with diverse work experience across multiple industries, bringing adaptability and a strong foundation in communication. My most recent role as a Health Information Specialist in the BPO sector allowed me to refine my communication skills while assisting clients with accuracy, empathy, and efficiency. Through this position, I developed expertise in problem‑solving, client support, and handling sensitive information with professionalism. My varied career path has equipp...

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Specialized Skills

Work Experience

HEALTH INFORMATION SPECIALIST/ SCHEDULING ASSISTANT

GENPACT LLC

Sep 2025 - Aug 2026

Job Responsibilities:

Delivered accurate health information support in a high‑volume BPO environment, ensuring compliance with data privacy standards and improving client satisfaction scores. Polished communication skills through daily client interactions, resulting in faster resolution times and reduced escalations. Coordinated scheduling tasks with precision, managing multiple calendars and appointments while minim...

Statistical AnalysisData VisualizationData EntryTerms & ConditionsContract ReviewDocument ManagementTelehealth Support

Quick Stats

Age24 years
GenderMale
English LevelFluent
ID VerificationVerified