Customer support, virtual assistantCustomer support, virtual assistant
Shahista
3,500/mo
TONGAAT, South Africa
Looking for Full-time
10 hours/day
Availability: US timezone
$3,500
per month
($20/hour)
Member since September 2026
Profile Description
Customer-focused and highly adaptable professional with experience in customer service, e-commerce, sales, lead generation, appointment setting, back-office administration and contact centre operations. Experienced in supporting customers remotely and working with platforms including Shopify, Salesforce, Kendo, Slaves, ERP, Freshdesk and Zendesk. Currently working in Customer Service and Back Office at Huda Beauty, with previous experience supporting customers at Amazon and completing a Contact ...
Top Skills
LiveChat · 2 yearsAdobe Photoshop · <1 yearAdobe XD · <1 yearAmazon FBA · <1 yearAmazon Seller Central · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
LiveChatIntermediate
Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner
Technical SupportBeginner
ZendeskBeginner
FreshdeskBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
MetabaseBeginner
Design & Creative
Design SystemsBeginner
Adobe XDBeginner
Adobe PhotoshopBeginner
CanvaBeginner
CapCutBeginner
Video EditingBeginner
E-commerce & Marketplace
ShopifyBeginner
Amazon FBABeginner
Shopify PlusBeginner
Amazon Seller CentralBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
GorgiasBeginner
Inventory ManagementBeginner
Product Listing OptimizationBeginner
Finance & Accounting
SageBeginner
Marketing & Growth
KlaviyoBeginner
Sales & Business Development
B2B SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
SalesforceBeginner
ZoomInfoBeginner
Specialized Skills
GDPR ComplianceBeginner
Terms & ConditionsBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Data EntryBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
AsanaBeginner
Work Experience
Customer Support advisor
Amalfi
2025 -
Live Chat SupportEmail SupportTicket ManagementFreshdesk
Quick Stats
Age39 years
English LevelFluent
ID VerificationNot verified