Anjo

Credit controller/AR

Anjo

1,200/mo
Makati, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am innovative, eager, and an adaptive credit controller/AR. I have 5 years of accounts receivable experience in the financial technology industry; with over 8 years of process improvement, mentorship, customer relations, training, and quality assurance. I always think of solutions and have keen senses towards resolve. Trust and coordination helps bring value not only to the organization but with our partners and clients. These helped me become a point of contact for high value and VIP clients...

Top Skills

Health Coaching · 10 yearsNutrition Planning · 10 yearsDocument Management · 9 yearsEmail Management · 9 yearsEmail Support · 9 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Email SupportExpert
Phone SupportExpert
Ticket ManagementExpert
Video SupportExpert
Technical SupportAdvanced

Data & Analytics

Excel (Advanced)Expert
Data VisualizationExpert
Power BIIntermediate

Design & Creative

Adobe PhotoshopExpert
CanvaExpert

Finance & Accounting

XeroExpert
Accounts Payable/ReceivableExpert

Human Resources

TimekeepingExpert

Sales & Business Development

SalesforceExpert
NegotiationExpert
Account ManagementExpert

Specialized Skills

Health CoachingExpert
Nutrition PlanningExpert
Technical TrainingExpert
Contract ReviewExpert
Terms & ConditionsExpert
OnboardingExpert
Performance ManagementExpert
Coaching & MentoringExpert

Virtual Assistance & Admin

Email ManagementExpert
Document ManagementExpert
Calendar ManagementExpert
Meeting CoordinationExpert

Work Experience

Credit Controller

Refinitiv/London Stock Exchange Group

Oct 2021 - Present

Technical TrainingLive Chat SupportEmail SupportVideo SupportPhone SupportTicket ManagementExcel (Advanced)Power BIAdobe PhotoshopXeroAccounts Payable/ReceivableTimekeepingNegotiationAccount ManagementSalesforceContract ReviewTerms & ConditionsOnboardingCoaching & MentoringPerformance ManagementEmail ManagementCalendar ManagementDocument ManagementMeeting Coordination

Sr. Customer Support Executive/SME

Thomson Reuters/Refinitiv

Jul 2017 - Sep 2021

Live Chat SupportPhone SupportEmail SupportExcel (Advanced)Data VisualizationTimekeepingSalesforcePerformance ManagementCoaching & MentoringTechnical TrainingEmail ManagementCalendar ManagementDocument ManagementMeeting Coordination

Quick Stats

Age36 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
EnglishConversational
ID VerificationNot verified

Education

Bachelor's Degree

Manipa Doctor's College

2006 - 2010