Emilyn

Customer Service, Sales Representative, Virtual Assistant

Emilyn

ID Verified
1,200/mo
Nueva Vizcaya, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

I have been with BPO industry for 11 years and I'm currently working as a storage specialist with US client based. I have relevant experience with B2B Cold calling with Inbound and Outbound Sales experience with National Storage Affiliates and Public Storage for a year, we do outbound calls to negotiate with the prospects to rent a unit with the specific storage locations provided. We use CRM and CTM tools to reach out with the prospects. We offer units and close sales in a timely manner. We g...

Top Skills

Account Management · 10 yearsB2B Sales · 10 yearsContract Review · 10 yearsCorporate Training · 10 yearsIntellectual Property · 10 years

Skills & Expertise

AI & Automation

Copy.aiBeginner

Content & Writing

GhostBeginner

Customer Success

Phone SupportExpert
Live Chat SupportAdvanced
Technical SupportIntermediate
Social Media SupportBeginner
Email SupportBeginner
Help ScoutBeginner
LiveChatBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

Order ProcessingExpert
Order FulfillmentExpert
Inventory ManagementExpert
eBayIntermediate
Product Listing OptimizationIntermediate
ShopifyBeginner

Marketing & Growth

Facebook Business ManagerBeginner
Email MarketingBeginner
ThreadsBeginner
Community ManagementBeginner
Instagram GrowthBeginner
TikTok GrowthBeginner
ActiveCampaignBeginner

Sales & Business Development

B2B SalesExpert
NegotiationExpert
Sales PresentationsExpert
Account ManagementExpert
SalesforceExpert
Lead GenerationBeginner
Cold CallingBeginner
Warm Outreach & Appointment SettingBeginner

Specialized Skills

Terms & ConditionsExpert
Intellectual PropertyExpert
Contract ReviewExpert
Corporate TrainingExpert
Technical TrainingIntermediate
Coaching & MentoringIntermediate

Virtual Assistance & Admin

Data EntryBeginner
Executive Assistant ServicesBeginner
Email ManagementBeginner

Work Experience

Storage Specialist

Tytan Links

Jan 2025 - Aug 2026

Key Achievements:

I have relevant experience with B2B Cold calling with Inbound and Outbound Sales experience with National Storage Affiliates and Public Storage for a year, we do outbound calls to negotiate with the prospects to rent a unit with the specific storage locations provided. I got promoted as a Subject Matter Expert and assist agents on sales techniques and service call inquiries.

Phone SupportEmail SupportOrder ProcessingLead GenerationSales PresentationsNegotiationB2B SalesTerms & ConditionsContract ReviewSalesforceCoaching & MentoringEmail ManagementIntellectual PropertyCorporate Training

Virtual Assistant

Black Girl Vitamins

Aug 2025 - Dec 2025

Key Achievements:

I had an experience working with Black Beauty Vitamins on where I manage my clients social media platforms and Shopify account to responds with customer's inquiries.

Social Media SupportHelp ScoutLive Chat SupportLiveChatShopifyOrder FulfillmentInventory ManagementEmail MarketingOrder ProcessingData Entry

Virtual Assistant

Statesboro Insurance Corp

Aug 2025 - Dec 2025

Key Achievements:

I do have experienced with Appointment setting with Insurance company. It's an outbound Cold Calling. And I got promoted as an Executive Assistant of my client, I manage his emails , created daily reports, coordinated with different clients and other admin tasks.

Phone SupportExcel (Advanced)Email SupportOrder ProcessingEmail MarketingB2B SalesLead GenerationSales PresentationsCold CallingNegotiationExecutive Assistant Services

Technical Support Representative

Asurion

May 2022 - Jun 2024

Key Achievements:

I've been recognized as a Top Seller for this campaign on where I handled tech support with sales metrics with 100+% sales attainment all throughout the quarter for consecutive 2 years.

Phone SupportTechnical SupportOrder FulfillmentOrder ProcessingNegotiationSales PresentationsWarm Outreach & Appointment SettingAccount ManagementIntellectual PropertyTechnical TrainingTerms & ConditionsCorporate TrainingContract Review

Quick Stats

Age33 years
English LevelFluent
Other Languages
EnglishFluent
ID VerificationVerified

Education

Bachelor's Degree

Aldersgate College

2009 - 2013