Maraih

Virtual Assistant

Maraih

ID Verified
1,300/mo
Rizal, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Need someone who can take work off your plate and get things done? I’m a results-driven BPO professional with 7+ years of experience in customer service, sales, training, quality assurance, and administrative support. I’ve worked in fast-paced environments where attention to detail, communication, problem-solving, and the ability to work independently are essential. As a BPO Trainer and Quality Audit Specialist, I manage training classes, evaluate performance, provide coaching, prepare reports,...

Skills & Expertise

Content & Writing

Customer Success

Design & Creative

E-commerce & Marketplace

Work Experience

Trainer & Quality Assurance Specialist

Microsourcing

Jul 2024 - Present

Job Responsibilities:

acilitate engaging training sessions and provide tailored support to learners with diverse personalities and comprehension levels. • Deliver targeted coaching, constructive feedback, and strategic guidance to ensure trainees implement processes effectively. • Conduct quality audits and performance reviews to identify operational enhancements.

Email CopywritingPhone SupportEmail SupportLead ManagementEditorial Calendar ManagementLiveChatLive Chat SupportTicket ManagementTechnical SupportExcel (Advanced)

Quick Stats

Age30 years
GenderFemale
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified