Customer support

Teresiah

300/mo
Nairobi, Kenya
Looking for Part-time
5 hours/day
Availability: US / EU / Asia timezone

Profile Description

Reliable and detail-oriented professional with over three years of experience in operations, customer service, and administrative support. Skilled in data entry, online research, and handling tasks independently in remote environments. Comfortable using computers and online tools, with strong communication and organizational skills. Committed to accuracy, meeting deadlines, and delivering quality work.

Skills & Expertise

Sales & Business Development

Real Estate Operations

Finance & Accounting

QuickBooksBeginner
FreshBooksBeginner
SageBeginner
BookkeepingBeginner
AML/KYCBeginner

E-commerce & Marketplace

ShopifyIntermediate
Amazon FBAIntermediate
BigCommerceIntermediate
EtsyIntermediate

Customer Success

Phone SupportIntermediate
Video SupportIntermediate
Technical SupportIntermediate
Ticket ManagementIntermediate

Content & Writing

AI & Automation

Work Experience

Customer support

Freelance

Jan 2024 - Present

Account Management

Quick Stats

Age30 years
GenderFemale
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationNot verified

Certifications

Google analytics

Education

Bachelor's Degree

Kenyatta University

2017 - 2021