Rijemarie

Executive VA, Lead Generation - Cold Calling

Rijemarie

ID Verified
1,000/mo
Malabon, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Client Service Officer and Administrative Support professional with experience in telecommunications, customer service, lead generation, and remote support. Skilled in handling SIM and hardware orders, service activations, cancellations, suspensions, reactivations, and Change of Ownership (CHOWN) requests through Telstra Order Express for UGL Limited Australia. Experienced in customer communication, email and calendar management, data entry, CRM updates, appointment setting, and ...

Skills & Expertise

AI & Automation

Customer Success

Data & Analytics

SQLBeginner
Apache KafkaBeginner
Data MiningBeginner

Design & Creative

E-commerce & Marketplace

Finance & Accounting

Human Resources

TimekeepingBeginner

Real Estate Operations

Specialized Skills

Work Experience

Client Service Officer

Telco Management

Feb 2022 - May 2026

Job Responsibilities:

1. Managed telecommunications service requests for UGL Limited through Telstra Order Express 2. Processed SIM and hardware orders with accuracy and timely completion 3. Handled new service activations, cancellations, suspensions, and reactivations 4. Processed CHOWN (Change of Ownership) requests efficiently 5. Coordinated with clients and internal teams regarding service updates and follow-ups 6....

Data LabelingSEO Content WritingEditorial Calendar ManagementSocial Media SupportCopywritingLive Chat SupportTechnical WritingTicket ManagementEmail CopywritingPhone Support

IT Plotter

MediaTrack Inc

Jun 2012 - Feb 2022

Job Responsibilities:

1. Managed calendars, scheduled appointments, and arranged meetings and conferences 2. Prepared and distributed reports, presentations, and other materials 3. Handled confidential documents and maintained proper organization 4. Coordinated travel arrangements and accommodations for executives and guests

Data LabelingCopywritingEmail CopywritingExcel (Advanced)Data VisualizationDesign SystemsData MiningPrototypingAdobe XDAdobe InDesign

Quick Stats

Age40 years
GenderFemale
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified

Certifications

Freight Management 101