Rachael

Executive Assistant | Administrative Professional | Finance

Rachael

ID Verified
800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Business Management graduate with over 10 years of experience in executive and administrative support, customer service, finance, office operations, and credit repair support. Experienced in calendar and inbox management, data entry, document preparation, scheduling, travel coordination, client communication, records management, credit report analysis, dispute management, and daily business operations. Proficient in Microsoft Office Suite, Google Workspace, QuickBooks, HRIS platfo...

Top Skills

Accounts Payable/Receivable · 10 yearsAdobe Illustrator · 10 yearsBardeen · 10 yearsBookkeeping · 10 yearsBrand Identity Design · 10 years

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementExpert
Data EntryExpert
Research & Information GatheringExpert
Email ManagementExpert
Document ManagementExpert
Meeting CoordinationExpert
Personal Assistant ServicesExpert
CalendlyExpert
BardeenExpert
NotionExpert
TrelloExpert
Monday.comExpert
AsanaExpert
Travel PlanningExpert
Executive Assistant ServicesExpert
ClickUpExpert

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
Customer.ioExpert
Technical SupportExpert
Ticket ManagementExpert
ZendeskExpert
IntercomExpert
LiveChatExpert
Social Media SupportExpert

Finance & Accounting

QuickBooksExpert
SageExpert
BookkeepingExpert
Financial ReportingExpert
Accounts Payable/ReceivableExpert
Tax PreparationExpert
Financial AnalysisExpert
Risk ManagementExpert
FreshBooksExpert
Payroll ProcessingExpert
Budget ManagementExpert
Accountant (CPA)Expert

Human Resources

PayrollExpert
HR ManagementExpert
TimekeepingExpert
RecruitmentExpert
Technical RecruitingExpert

Data & Analytics

Google Sheets (Advanced)Expert
Statistical AnalysisExpert
Data VisualizationExpert
TableauExpert
Excel (Advanced)Expert
MetabaseExpert
SQLExpert
Google Analytics 4Advanced

Design & Creative

Adobe IllustratorExpert
SketchExpert
Presentation DesignExpert
Brand Identity DesignExpert
CanvaExpert
PrototypingExpert
Social Media GraphicsExpert
Brand Asset ManagementExpert
Logo DesignExpert
Adobe PhotoshopExpert
Adobe InDesignExpert
CapCutExpert
YouTube OptimizationExpert

Software Development

JavaScript (ES6+)Expert

Specialized Skills

Contract ReviewExpert
Mental Health SupportExpert
Medical BillingExpert
Performance ManagementExpert
HRIS ManagementExpert
Compensation & BenefitsExpert
Employee RelationsExpert
Online Course CreationExpert
Corporate TrainingExpert
Language TeachingExpert
Coaching & MentoringExpert
Technical TrainingExpert
Curriculum DevelopmentExpert

Work Experience

Office Administrator

AutoMobile Warehouse

Jan 2022 - Dec 2024

Key Achievements:

Managed daily office operations, ensuring efficient administrative workflows. Maintained accurate records, files, and company documentation. Coordinated meetings, appointments, and travel arrangements for management. Processed invoices, tracked expenses, and supported financial record-keeping. Managed inventory records and coordinated with suppliers to maintain stock availability. Responded to customer inquiries and resolved administrative issues promptly. Prepared reports, correspondence, and presentations using Microsoft Office. Maintained confidential employee, customer, and financial records. Supported senior management with administrative and operational tasks.

Calendar ManagementExecutive Assistant ServicesDocument ManagementCalendlyTravel PlanningResearch & Information GatheringMeeting CoordinationBardeenData EntryEmail ManagementPersonal Assistant ServicesAsanaNotionTrelloMonday.comPhone SupportIntercomQuickBooksBookkeepingPayroll ProcessingSageAccounts Payable/ReceivableFinancial ReportingEmail SupportClickUpLive Chat SupportZendeskCustomer.ioLiveChatTax PreparationBudget ManagementPayrollHR ManagementFinancial AnalysisRecruitmentTechnical SupportTimekeeping

Quick Stats

Age34 years
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

Moi University

2014 - 2018